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INTERNAL ASSIGNMENT
APPLICABLE FOR SEPTEMBER 2020 EXAMINATION
HR Audit
1. John & Co is a family run business,
which has been in existence for many years. The MD, Mr. John, knew each and
every employee in his company and ran the company like his extended family. He
was personally involved in every performance and increment discussion and would
take the final decision for each employee. The employees were quite happy in
this set-up. After a few decades, Mr. John decided to retire from the company
and put in place a professional management team to run the company. The new
management team has been hired from other companies and has been given a free
hand to run the company. To understand the capabilities of the staff in the
company, the team has your company to do a HRD audit, with a focus on
Competency Audit. As the HRD Auditor in charge of the audit, explain HRD Audit
and Competency Audit aspects of HRD Audit including the reasons for such an
audit, what it examines and a brief note on the process, giving the contextual
examples from the case. (10 Marks)
2. Dingo Tech, a technology start-up has
grown rapidly since its inception 4 years ago. While the company is increasing
manpower at the rate of 30% per annum, it is also experiencing high levels of
attrition and losing a lot of key people. You have been appointed as the
external HR Auditor for this company. What are the different Methods of HR
Audit you will use to audit the attrition in the company?
3. SuperFoods Enterprises, an MNC based in
France has planned to enter the Indian market by taking over a small family
owned enterprise called Usha foods. The company plans to significantly ramp up
the existing operations through an aggressive hiring strategy. Not only is the
company planning to increase its workforce, it is also adding more roles in the
structure. The key to the success of this venture is how well the company is
able to attract and hire quality talent in a short span of time. To prepare for
this, SuperFoods has hired your team to do an audit of the Recruitment and
Selection process.
a. As the auditor, give a note detailing a
checklist of questions, along with the reason for the question, to be addressed
while conducting the audit, adding relevant points from the case.
b. Give a detailed note on the steps you
will take to conduct this audit.
Strategic HRM
1. XYZ Ltd is a leading financial
institution in India. Company is considering to outsource some of its HR
functions as it wants to concentrate more on core activities in the
organization. Due to limited experience in the area of HR Outsourcing, company
has hired you as a consultant as you are an HR outsourcing expert. Company has requested
you to suggest functions in which outsourcing can be undertaken. Point out
those areas for XYZ Ltd.
2. E LEARNING is new start up in India
based in Bengaluru. The company has started getting its hold in private
coaching sector and now they are planning to expand. For this, company needs
more employees. So far company is used to follow an informal recruitment
method. You, as an HR Manager of the company, are asked to suggest a formal
recruitment process for the company.
3. INFOTICS is an Information Technology
company in India since 2010. The company, off late, is facing a problem of low
employee retention. You, as an HR manager, are asked to suggest solution to
this problem. In this background, explain the following processes:
a. Career planning
b. Succession planning.
International Business
1. Comment on the following statement:
“Since the U.S. imports more than it exports, it is necessary for the U.S. to
import capital from foreign countries to balance its current account deficits.”
2. Why is the Documentary Letter of Credit
collection method most popular mode of collecting payment by the exporters? How
is an irrevocable L/C different from back to back L/C?
3. Read the passage and answer the
questions given below it: The European Union (EU) has finally adopted duties on
shoe imports from China and Vietnam in a dispute over alleged dumping of cheap
footwear. The announcement came after a vote by trade officials from the 25 EU
nations earlier this month highlighted divisions over the planned tariffs.
While Italy and Portugal wish to protect their own shoe firms, others like the
cheaper Far Eastern imports. But the European Commission voted in favor of the
measure on Thursday. In a statement, the EU's executive body said that it had
"identified clear evidence of disguised subsidies and unfair state
intervention to the leather footwear sector in China and Vietnam". Trade
Commissioner Peter Mandelson has proposed duties of 16.8% against Vietnam and
19.4% on China to be phased in over five months, starting at 4% in April. “We
do not target China and Vietnam's natural competitive advantages, only unfair
distortions of trade”. Mr. Mandelson said that tariffs were necessary to
correct the damage that cut-price shoe imports were doing to EU firms. But he
added: "It is important that we act against unfair trade while encouraging
legitimate and competitive trade from emerging economies. China has urged the
EU to reconsider its action, saying the planned measures are unfair. Chinese
officials say there is no evidence of dumping and question whether the duties
conform with World Trade Organization rules. China exported 1.2bn pairs of
shoes to Europe last year, while Vietnam exported 265m pairs. According to the
Commission, the tariffs will add £1 to the average import price of the footwear
of about £6.
a. Analyze the above situation and discuss
whether EU should impose anti-dumping duty on China.
b. What is the role of WTO (World Trade
Organization) in International Trade Dispute Resolution?
Organisational Theory,
Structure and Design
1. Asha Foods is a company that is into
operating restaurants in Mumbai. The owner of this company, Mr. Shetty, now
wants to move into International waters by setting up a restaurant in
Singapore. He plans to have his existing operations head move to Singapore and
hire a few local employees to make up the team. He wants to ensure that with
multiple geographies, his organization structure should not lose its
effectiveness. What are the 7 Principles of effective organisation structure
that Mr. Shetty should keep in mind while planning the structure?
2. HozClean is a cleaning service,
providing office cleaning and maintenance solutions for customers. It has a
limited number of staff, divided into 6 teams. Each team consists of a
supervisor with a crew of 8 members. Each team works an 8-hour shift, during
which it gets two 15-minute paid rest breaks and one 30 minute lunch break. The
breaks taken by the teams varies, primarily based on the level of strictness
enfored by their team leaders – some are very strict and other are lax. The company
has adopted the strategy of having a small workforce that performs high-quality
work at a reasonably rapid pace. The teams are highly productive compared to
their competitors and this productivity is the key to the company's success.
Recently, there was an incident at one of the sites and the workers decided to
go on strike. When the management team met the striking workers, several issues
came up as reasons for conflict, but the majority of the complaints fell into
these categories:
1) Differential treatment by team
supervisors with respect to break times and lunch breaks
2) varying performance expectations, and
3) lack of growth opportunities
The company decided to follow the porcess
of negotiation to resolve the conflict.
What are the 4 sources of conflict, giving
examples from the case? Also what is the process of Negotiation for conflict
resolution?
3. Surya Enterprises is in the business of
setting up Solar Power plants. Given that the solar sector is male dominated,
the company has always hired young male engineers for entry-level roles in the
company. To reduce the gender skew, the CEO and the Head HR decided to increase
the gender diversity by hiring women engineers. This was met with stiff
opposition from the department heads. Their concerns were that since the solar
projects were in remote locations, safety and security of the women engineers
could not be guaranteed at the project sites. The CEO assured them that he
would invest in additional security to ensure the safety of the women
engineers. At this point, some managers also voiced a view that women engineers
would not have the physical strength to handle the rigorous field conditions or
also the mental strength to be so far away from city life. The CEO then asked
the Head HR why there was so much dissonance in his team. You are the Head HR
for this company.
a. Give a detailed note on reasons why
people oppose diversity in organisations, giving points from the case wherever
applicable.
b. Share a detailed note on benefits of
increasing organisation diversity to share with all the managers of the
company.
International HR
Practices
1. INTERIT Systems Ltd is a leading Indian
IT company based in Mumbai. The company has expanded to South America in 2019.
There are many possible cross cultural problems that the employees of INTERIT
will face in South America. You, as an HR Manager, are asked make these
employees aware of these cross cultural problems. Point out these problems.
2. Your Company is a leading bank in India
and you are planning to expand your operations to the countries in Europe. It
is important for an organization to have a performance management system for
international employees. In this case, which factors will affect the
performance of expatriate in European Countries?
3. DHARTI Telecom, a leading Indian
telecom company, recently acquired KAIN Telecom, a leading telecom operator in
Nigeria. Company has decided to send a team 100 expatriates in Nigeria to
perform different roles. You are an HR Manager of DHARTI Telecom. In this
background, answer the following questions:
a. Which factors will you consider for
selecting expatriates?
b. What could possibly be the reasons for
failure of expatriates?
Insurance & Risk
Management
1. “Insurance is an important part in the
financial sector that contributes significantly to the economy of a country” With
regard to the given statement elaborate the Contribution of Insurance on
economic growth in India.
2. An insurance contract is a document
representing the agreement between an insurer and the insured. Discuss the
essentials of a valid contract. (10 Marks)
3. Pratik and shayam are very good friends.
Pratik is an insurance advisor in a reputed insurance company and have taken
few policies including life insurance policy. Shayam do not believe in buying
any life insurance. Being a good friend of Shayam
a. Suggest any five need for buying life
insurance policy to Pratik
b. Explain briefly the various types of
life insurance policies.
International Banking
& Foreign Exchange Management
1. Girish has joined the forex department
of the bank and was asked by his manager to prepare a report on the limits-
based risk management framework based on regulatory minimum requirements and
the risk appetite of the bank. Help Girish to prepare report on any four
limits.
2. Alpha Ltd was an Indian firm and was
doing good in the Indian Market. The management of the company were planning to
expand their operations globally by getting into export import transactions.
Prepare a short report on the different modes of payment that can be used by
the firm for foreign trade.
3. ABC Ltd was planning to raise money
from international markets for its global operations. The manager of the
company was asked to analyze and prepare a report on- whether Foreign Currency
Convertible Bonds (FCCB) could be a good source of funding or not. Help manager
to prepare a report on:
a. Various advantages if the company
raises fund through FCCB
b. Various disadvantages if the company
raises fund through FCCB
Treasury Management in
Banking
1. Explain the concept of duration in
bonds. Select at-least two bonds each from the below bonds with long term and
short term maturities (eg 10 years as long term bond and 1-3 years as short
term bond) and calculate their duration etc. Suggest which of these will
outperform/ underperform in declining and rising interest rate scenarios. (Assume
interest are being paid annually). You can use excel function (DURATION) to
calculate duration
Symbol |
Coupon rate |
YTM |
Face value |
Last traded price |
Maturity date |
NHAI |
8.3 |
5.6384 |
1000 |
1235 |
25-Jan-27 |
NHAI |
8.2 |
5.6276 |
1000 |
1133 |
25-Jan-22 |
SBIN |
9.95 |
7.886 |
10000 |
11445 |
16-Mar-26 |
IFRC |
8 |
5.1262 |
1000 |
1137 |
23-Feb-22 |
IIFCL |
8.66 |
6.034 |
1000 |
1152.11 |
22-Jan-24 |
HUDCO |
7.64 |
5.9595 |
1000 |
1180 |
08-Feb-31 |
IIFCL |
8.91 |
5.8239 |
1000 |
1350 |
22-Jan-34 |
M&MFIN |
9 |
9.0053 |
1000 |
1022.01 |
06-Jun-26 |
2. Below excerpts are from the balance
sheet of a bank.
Balance Sheet for Hypothetical Bank
Particulars |
Assets |
Duration (macaulay) |
Particulars |
Liabilities |
Duration (macaulay) |
Current Assets |
800 |
12years |
Current liabilities |
500 |
5 Years |
Fixed Assets |
200 |
|
Other Liabilities |
200 |
|
|
|
|
Equity |
300 |
|
|
1000 |
|
|
1000 |
|
1. What kind of risk you can able to
demonstrate out of this balance sheet (The current market interest rates are
6%).
2. The bank wants to reduce this risk.
Explain what tools are available for the bank to mitigating these risks?
3. Case Study:
The treasury team of XYZ bank is expecting
the interest rates to increase in near future and hence decrease in the
investment portfolio. The average YTM of the bonds in its portfolio is 8% and
it is expecting it to go up to 9%.. The three months Libor is currently quoted
at
a. Explain how interest rate futures help
the bank to hedge this risk in short term. Explain this with various interest
rates scenarios (5 Marks)
b. In another transaction this bank has
entered into a 3x9 month forward. The three months MIBOR is 4% and 1 year MIBOR
is at 5%. At what price the bank should quote this forward to the client? The
markup spread of the bank is 1%.
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