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MS-96:
Total Quality Management
1. TQM application has its limitations. Do you agree with
this statement? Justify your answer giving examples.
2. Discuss in brief the philosophies of Deming and Juran and
do the comparative assessment of the two.
3. Explain giving examples as to how ISO standards can
benefit the society.
4. List out the conventional seven quality control tools.
Explain any two in brief.
5. Suppose that you are working in an organization, which
wants to develop an effective implementation methodology for ISO 9000 Quality
Management System. How will you help your organization in developing an
effective implementation methodology?
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