GET SOLVED ASSIGNMENTS
WHATSAPP NUMBER-
9967480770
Internal
Assignment Applicable for December 2017 Examination
Retail
Banking
Q.1. With reference to any one public
sector bank and one private bank, discuss the top five banking products offered
to Retail Banking customers (10 Marks)
Q.2. Recently there has been an advent of
alternative banking channels being available at several locations. Give you
views on whether these new distribution channels of banking are a boon for customers
or are they too many unnecessary distribution of channels. (10 Marks)
Q.3. Banking is one of the major service
sectors in India. Customer satisfaction has been on the major performance
evaluation parameters for the banks. Give your views on the following with
reference to customer service given by banks
a) Between public sector banks or private
banks, who do you think is better in providing better customer service and why?
What should the other type of bank do to better themselves on customer service?
(5 Marks)
b) Nowadays almost all banking operations
are being offered through mobile based applications. Do you think this is
easily preferable by customers, or is it too much dependence on technology?
Give your reasons. (5 Marks)
GET SOLVED ASSIGNMENTS
WHATSAPP NUMBER-
9967480770
No comments:
Post a Comment