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MBA HUMAN RESOURCE MANAGEMENT II YEAR
2.1 ORGANISATIONAL DEVELOPMENT AND
MANAGEMENT OF CHANGE
1. “OD is the
prescription for the process of planned change in organisations”- Discuss.
2. “A collection
of suitable interventions, built on humanistic- democratic values, that seeks
to improve organisational effectiveness and employee well-being”- Discuss.
3. “Change is
easy to devise but difficult to implement and impossible to sustain”- Examine
this statement and offer your comments.
4. “Learning
organisations attack fragmentation, competitiveness, and reactiveness”- Elaborate
this statement?
2.2 TRAINING AND DEVELOPMENT
1. A leading
FMCG company in India decides to train its entire population of employees and
managers to provide “Legendary Customer Service.” Suggest and explicate a
design for evaluating the impact of such a massive training effort.
2. Is training
transfer an important issue in the automobile manufacturing companies? How
transfer is evaluated in those companies? Design an action plan sheet that a
manager and employee could use to facilitate transfer of training. Justify each
category included in the action plan.
3. In a
financial services company where 100 employees are working in information
technology department had a high employee turnover rate. A survey of employees
revealed that the reason most left was dissatisfaction with the level of
training. The average turnover rate was 23 percent per year. The cost to recruit
and train one new employee was Rs. 56,625/-. To address the turnover problem,
the company developed a skills training program that averaged 80 hours per year
per employee. The average employee wage was Rs. 35/- per hour. Instructor,
classroom, and other costs were Rs. 170,000/-.
a) What is the
total cost of training? The total cost of turnover?
b) If the
turnover rate dropped 8 percent (from 23 percent to 15 percent), what was the
financial benefit of the training program?
c) What was the
ROI of the training program?
d) How much
would the turnover rate have to be reduced (from 23 percent) for the training
program to show a benefit?
4. Assume you
are a personnel manager in an service organisation, If you had an opportunity
to choose between adventure learning and action learning for developing an
effective team in your organisation, which would you prefer? Defend your choice
with precise justification.
2.3 LABOUR WELFARE
1. Elucidate the
objectives scope and need of the voluntary welfare measures.
2. Discuss the
various welfare measures available to protect the female labour and the
Agricultural labour mention the social assistance available to them.
3. Write the
various statutes enacted by Indian Parliament from time to time and various
schemes implemented by government for the welfare of child, female and contact
labours in India.
4. Explain the
psychological issues relating to the employment and measures to be taken to
prevent adverse impact on overall health of employees.
2.4 INDUSTRIAL RELATIONS
1. Describe the
new perspectives of 1990s. Discuss the implications of post modernism for
employment relations. Explain the latest developments in HRM for industrial
relations issues with suitable examples.
2. Explain the
historical perspective of Industrial relations in India. Discuss the issues and
challenges facing by the organisations related to industrial relations in an
organisation you are familiar with.
3. Explain the
meaning, origin and growth of trade unions in India. Describe the present trade
union scenario of an industrial area with which you are familiar. What are your
suggestions for strengthing the trade unions in India.
4. Define
grievance and discuss the role of Human Resource department in grievance
handling. Explain various approaches of grievance resolution, in your opinion
which approach is most effective and why?
2.5 WAGES AND SALARY ADMINISTRATION
1. ‘‘Indian managers
are poorly paid compared to their counterparts abroad’’. Examine this statement
and offer your comments on it with suitable evidences.
2. ‘‘Hard
workers get poor wage where as the workers hardly work get high wage.’’ Do you
agree to this statement? Justify your stand with valid evidences.
3. Do you agree
that the objectives of collective bargaining are to reduce the areas of
conflict and to crate work atmosphere geared to productivity? Elucidate.
4. “If selection
and placement decisions are done effectively, an individual performance should
not vary a great a deal; therefore, an incentive system is not necessary”. Dou
you agree to this statement? Justify your view.
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2.6 STRATEGIC MANAGEMENT
1. If strategic
planning is essentially a program, can it display the degree of adaptiveness
that 21st century enterprises need? Would ‘strategic improvisation’ be a
plausible alternative? Explore the practical consequences of strategic improvisation
for enterprise management.
2. Select an
Automobile industry in India, and evaluate its competitive business strategy
using Porter’s five force model? What strategies can you suggest to convert the
unattractive forces in to attractive ones?
3.
“Complementary mergers may result in each firm filling in the missing pieces of
their firm with pieces from other firm” – Examine the validity of the statement
in the Indian context with necessary examples.
4. ‘Formality is
the enemy of creativity and innovation’. ‘Informality is the enemy of
disciplined and reliable performance’. Is it consequently impossible for an
enterprise to be both innovative and disciplined? Investigate how these
qualities can be combined.
2.7.1 E-COMMERCE
1. Describe the
current e-commerce scenario in India and explain the future prospect of
e-commerce.
2. Explain the
characteristics of large companies that involve B2G and B2C transactions in
their business, which require roboust, capable and scalable electronic commerce
system.
3. Visit the
following sites:
www.olx.com /
www.labour.tn.gov.in / www.clicks.co.za / www.digitalplanet.co.za
a. For each site
determine whether it is in the exposure stage, interaction stage, ecommerce stage
or e-business stage. Provide reasons for your answer.
b. Determine
whether each site is B2C, C2C, C2B or B2B and why.
c. Critically
discuss the process of setting up a free-standing website and evaluate the
potential of e-commerce for small business development in India.
4. Consider the
development of a portal for a Retailer shop. Discuss the various technologies,
tools and components involved in designing the same.
2.7.2
BUSINESS RESEARCH METHODS
1. Below is the
gist of an article from Business Week. After reading it
(a) identify the
broad problem area, (b) define the problem, and
(c) explain how
you would proceed further.
“While
Chrysler‘s minivans, pickups, and sport utility vehicles take a big share of
the truck market, its cars trail behind those of GM, Ford, Honda, and Toyota. Quality
problems include, among other things, water leaks and defective parts”.
2. It is
advantageous to develop a directional hypothesis whenever we are sure of the predicted
direction. How will you justify this statement?
3. If a control
group is a part of an experimental design, one need not worry about controlling
other exogenous variables. –Discuss this statement.
4. Whenever
possible, it is advisable to use instruments that have already been developed
and repeatedly used in published studies, rather than develop our own instruments
for our studies. Do you agree? Discuss the reasons for your answer.
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