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INTERNAL ASSIGNMENT APPLICABLE FOR SEPTEMBER 2020
EXAMINATION
Operations and Supply Chain Strategies
1. A successful startup
in India is into health care products manufacturing. It had recently developed
cost effective and small size ventilators for the covid-19 effected patients.
The company wants to expand its footprint into India by setting up its operations.
Design a strategic approach to different aspects of the business it needs to
follow for an effective logistics and supply chain strategies keeping in
creating demand and servicing the market. (10 Marks)
2. A company named
Milky foods is producing Dairy products and is operating in Ahmedabad city and
nearby towns within a radius of 100 kms. The main challenges that it is facing
are, on time delivery of the products to the markets, meeting market requirements
due to sudden spikes in demand. In addition to this it wants to spread its operations
across South India. What are the strategies it needs to follow for accelerating
the business in implementing the right kind of and operations and supply chain
strategies?
3. The company Fortune
industries Ltd is a major B2B player of oil business in the central India and
want to expand its Retail operations Pan India through the B2C approach to grow
its business and eventually become a listed company in NSE and BSE. The company
wants to produce pack sizes ranging from 500 ml, 1 liter and bulk packs of 5
liters for families of large size. The company wanted to have product differentiation
to scale up its operations.
a. Describe what kind
of product strategy it needs to adapt for operations and supply chain. (5
Marks)
b. What are the
strategies that will help the company to achieve its financial performance to
reach it goal of getting listed in the BSE and NSE through the efforts of B2C business.
Enterprise
Resource Planning
1. Imagine you are a
Business Analyst collecting requirements from a Chief Marketing officer of an
auto portal company which helps its users with car research. What are the
different parameters and touch points of a customer you will suggest starting
from a customer’s journey to hit the portal to the final booking? What kind of
different analysis from MIS can you create and present to help the CMO to take
better decisions and to obtain better conversions of leads?
2. Select any one
Business/Industry sector/domain and write 5 critical business processes of that
sector, apply principles of business process engineering in any one of those 5
critical processes and propose an alternative. (10 Marks)
3. Imagine you are the
Project Manager for an ERP Implementation of the HR Module in any organization
with an employee strength of 400 working in 3 different countries. Now answer
below questions:
a. List 5 important and
critical parameters you will be considering for the successful implementation.
b. What are the
different steps and stages you will be following for such implementation so
that you meet the deadlines?
Total
Quality Management
1. Describe different
types of “Cost of Quality” with examples. How it helps organization?
2. How effective
supplier selection helps organization in building better and effective Supplier
– Manufacturer – Customer relationship?
3. a. You are posted as
one of the Quality expert in the manufacturing organization XYZ. Management has
assigned job to you to identify the defectives & rectify the process if any
wrong.
On the very 1st day,
you took the samples & below were the outcomes. During the process, every
time you selected a batch of 50 & picked 10 samples from the batch.
Sample No of defectives
1
4
2
3
3
2
4
1
5
0
6
3
7
2
8
5
9
1
10
0
Calculate UCL & LCL
before rectifying the process.
3. b. Company ABC
delivered one product to its very loyal customer. Unfortunately, the product
found out to be a defective one. The loyal customer put request for
replacement. Organization being a very customer centric organization took steps
to replace the product & assigned the job to the corresponding team.
Assume the below &
calculate the “External Failure Cost” for the company ABC.
In the organization,
all employees works 8 Hrs / day
The person total took
5 hrs time – Towards to & fro activity for travelling
Delivery &
discussion time with customer – 30 minutes
Salary of the person
– INR 1000/day
Procurement
Management
1. Procurement
Management is the sub-activity of operations management which is
further sub-activity of
supply chain management.
i. Justify the above
statement.
ii. What are the
various types of software’s/system that you can use for procurement management,
operation management and supply chain management? Give example of each. (10
Marks)
2. What are the
problems a company can face while not adopting VMI (Vendor manage inventory)
strategies. Explain the benefits of VMI in avoiding bullwhip effect. (10 Marks)
3. “Khari baoli” is a
well known whole-sale market in Delhi for entire Delhi retailers for spices.
The entire market provides Trade-Credit (period of 3-4 months) with
quantitative discounts to their retailers. Retailers are having small inventory
carrying options but simultaneously don’t want to lose the gain obtained by
these push marketing strategies.
a. Explain the role of
study of quantity discount analysis while purchasing. Illustrate the method
under given conditions. (5 Marks)
b. How the trade credit
and quantitative discount affects the economic order quantity of retailers.
What are the factors that retailers must keep in mind while purchasing?
Capital
Market and Portfolio Management
1. Calculate the
standard deviation and return of portfolio consisting of 70% of investment in
Alpha Ltd and 30% of investment in Gamma Ltd.
TABLE BELOW
Probability
Alpha Ltd return(%)
Gamma Ltd return(%)
20%
12
16
30%
15
14
25%
10
10
15%
12
8
10%
5
6
(10 Marks)
2. Calculate the Beta
of the stock if the following information is available:
Year
Stock Return
Market Return
1
24%
20%
2
30%
24%
3
15%
18%
4
20%
22%
5
25%
18% Explain Beta and
comment on the value of Beta as calculated above. From companies listed on BSE
give 2 examples each of Beta>1 and Beta <1. (10 Marks)
3. Neha has joined as
an Analyst in a company after completing her MBA and was asked by her manager to
suggest which one is a better portfolio on the basis of the given data:
TABLE BELOW
Observed Return
Beta
Portfolio Delta
20%
1.25
Portfolio Theta
17%
0.8
Risk-free rate is 6.5%,
Return on the market portfolio is 15%, Standard Deviation of the market is 10%.
a. Suggest which
portfolio has outperformed the market on the basis of Jensen index.
(5 Marks)
b. Suggest which
portfolio is better on the basis of systematic risk using Treynor ratio.
Industrial
Relations & Labour Laws
1. Juvekar Industries
is a medium size mineral water bottling plant. They have around 230 people
working in the organization. The mix of these is 200 workers on the floor
handling machinery and loading-unloading of the products. Most of these are
locals in the area and not very well qualified. 15 employees are on the
supervisory positions on various tasks and sub-departments. These are educated
in the range from 10+2 and Graduation. 5 Management graduates working as
managers – majorly into sales and marketing department. 5 production experts
and engineers, holding controller positions. A staff of 5 in accounts and other
back office departments. Mr. Navathe – the production controller emphasizes on
worker’s participation at his floor and wants to implement some activities in
that. Please list down activities that are included as worker’s participation
and which three activities would you suggest Mr. Navathe to implement at his
organization? (10 Marks)
2. Shekar Sahu wishes
to start uniting his colleagues in the production unit of Speed Car
Manufacturers. He has spoken to his management and also a few of his colleagues
about the same. He has also understood the process of registration of the union
and has collected all the required forms. However, he still wishes to
understand the issues that will be mainly handled with a trade union. Please
list down the issues for trade unions to handle commonly. (10 Marks)
3. Jivanbhai group of
companies needs to run a salary survey. Before the HR head, Vishal Sabharwal,
approaches a consultant, he wants to present some basic information to the
Board of Directors. Please help Vishal by answering following questions.
a. Vishal wants to
present three different systems of wage determination. Explain the three
systems.
b. Vishal also wants to
present various kinds of wage differentials to his Board of Directors. Please
list them and describe each in one line.
Strategic
Cost Management
1. X Ltd has to replace
its machine and the production manager has to decide between Machine A and
Machine B. Machine A is having installation cost of 160 and annual electric
bill 200. Machine B has installation cost of 760 and annual electric bill of 80.
If both have life of 8 years which machine will you recommend if interest rate
is 9 %? P/V factor @ 9 % for 8 years is 5.5348
2. A company
manufacturing two products furnishes the following data for a year.
Product
Annual Output Units
Total machine hours
Total No. of purchase
orders
Total No. of setups
A
5,000
20,000
160
20
B
60,000
1,20,000
384
44
The annual Overheads
are as under:
Volume related activity
cost ( Activity driver-Machine hours )
5,50,000
Setup related cost
8,20,000
Purchase related cost
6,18,000
You are required to
calculate cost per unit of each product A & B based on
i. Traditional method
of charging overhead and
ii. Activity based
costing method
3. Following
information is available from the books of ABC Ltd. As of March 31st 2020 a
listed company.
a. Calculate the
current ratio, quick ratio and debt equity ratio (5 Marks)
b. The company reported
earnings after taxes of Rs. 2 crores. Assuming PE ratio of 10, calculate the
theoretical stock prices of ABC Ltd.
Service
Operations Management
1. Define and briefly
explain the term ‘Service Design’. What are the various approaches that
organizations adopt to implement ‘Service Design’? Explain with examples for
approach from setups like Banking or a Healthcare setup (choose any one
reference of your own choice) (10 Marks)
2. Discuss the Role of
Service Engineers in ‘Engineering’ Service Operations. Explain the three
techniques used to evaluate service operations with reference to a setup for an
Educational Institute.
3. The Hospitality
sector is a good example wherein the businesses involve both manufacturing
(food preparations) as well as service operations. The sold products are
evaluated by the customers and they are also rated based on the service that
the seller provides. With reference to the industry discuss the following
aspects of service operations
a. Discuss the elements
that need to be planned in a Service Framework of a Hospitality setup. (5
Marks) b. What are the challenges faced by the Service Managers who manage
these service operations?
Strategic
Financial Management
1. A Project costs Rs
1,00,000 and is expected to generate cash inflows as:
Year 1 2 3 4 5 6
Cash Inflows(Rs) 20,000
25,000 28,000 31,000 35,000 40,000
Calculate Net Present
Value and Profitability Index. Comment whether project should be accepted or
not. Assume cost of capital is 12%. Enumerate the steps of calculation of NPV.
(10 Marks)
2. Calculate EVA if the
Earnings before interest and tax is Rs 15,00,000 and applicable tax rate is
30%. The capital structure of the firm consists of 75% Equity and 25% debt capital.
After tax cost of debt is 7% and cost of equity is 12%. Total borrowed capital of
the firm is Rs 25,00,000. Explain EVA and comment on the value of EVA(calculated).
(10 Marks)
3. A firm wanted to
understand what is the importance of debt in the capital structure on the value
of the firm. Company’s current operating income is ₹7 lakhs and cost of equity
capital is estimated to be 12%. Assume tax rate as 30%. If you are the Finance Manager
of the company determine the value of the firm using Net Income Approach and
comment on the results:
a. if the firm has ₹5
lakhs of 10 percent debt outstanding
b. if the firm has ₹7
lakhs of 10 percent debt outstanding
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