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Saturday, 10 October 2020

NMIMS DEC 2020 SOLVED ASSIGNMENTS 9967480770

 

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INTERNAL ASSIGNMENT APPLICABLE FOR DECEMBER 2020 EXAMINATION

 

NMIMS SEMESTER 1 DECEMBER 2020 ASSIGNMENTS

 

Information Systems for Managers

1. Internet of Things (IoT)-enabled devices have made remote monitoring in the healthcare sector possible, unleashing the potential to keep patients safe and healthy, and empowering physicians to deliver superlative care. It has also increased patient engagement and satisfaction as interactions with doctors have become easier and more efficient. Furthermore, remote monitoring of patient’s health helps in reducing the length of hospital stay and prevents re-admissions. IoT also has a major impact on reducing healthcare costs significantly and improving treatment outcomes. IoT is undoubtedly transforming the healthcare industry by redefining the space of devices and people interaction in delivering healthcare solutions. IoT has applications in healthcare that benefit patients, families, physicians, hospitals and insurance companies. The healthcare industry is rapidly adopting new-age technologies such as Machine Learning and Artificial Intelligence to improve access and outcomes, especially in rural areas. In this scenario, it is the responsibility of businesses to ensure that the technology acts with responsibility and transparency. In recent years, India has seen increased IoT adoption in education, governance and financial services. IoT Technology has made it possible for doctors to see and interact with patients who are located far, with smart login devices. The patients’ medical data and case history are automatically transmitted to the doctor for analysis. What are the potential cybersecurity challenges in using IoT in healthcare? Enlist a few areas in which IoT can be used in healthcare. Identify the benefits of using IoT in healthcare in a developing country like India. (10 Marks)

 

2. Netmeds.com, one of the largest e-pharmacies claims more than 3.7 million customers in over 610 cities and towns. The market size of e-pharmacies was approximately $512 million (Rs 3,500 crore) in 2018. It is predicted that there will be a compounded annual growth rate (CAGR) of 63 per cent which will reach $3.6 billion (Rs 25,000 crore) by 2022. Explain how information systems help in managing the supplies of medicines by online pharmacies and delivering them to customers. (10 Marks)

 

3. Digital India is working to transform the rural economy and create skilled jobs. It has touched upon all aspects of our lives, from work, travel and communication to healthcare, education and shopping. The push for e-governance and Digital India comes from the telecom sector, increasing internet penetration and proliferating mobile devices. As citizens become more tech-savvy, their aspirations are expected to surge in terms of quality of services and the way cities are governed. A shift towards citizen-oriented governance is imminent. E-governance is changing the relationship between citizens and authorities. Every citizen will be able to monitor activities of government, be aware of their plans to work directly and interact with them without queues and unnecessary bureaucracy. E-governance is the automation of work with documents, statements of citizens, certificates, licenses, and formal acts that legalise certain activities of citizens. The average citizen is now familiar with digital payments, e-governance, digitization of land records, etc. People are hoping for better utilization of taxpayers' money. E-governance, or the use of ICT to deliver government services, nurtures a transparent, productive and efficient form of governance. E-government can also reduce corruption. If diligently designed and implemented, it can improve efficiency in delivery of government services, simplify regulations, strengthen citizen participation, and lead to cost-savings for citizens, businesses and the government itself.

The benefits of all this will be transparency of public authorities and local governments, savings in time and material resources, and improvement in the quality of administrative services. While barriers to efficient e-governance are many, social media, mobility, analytics and cloud technologies can make all the difference. Notably, since we live in a connected economy, the benefits of e-governance will not remain restricted to the 100 Smart Cities, but will percolate to other urban areas and even rural India.

That said, it's also time to take into cognizance threats such as data security. Data is the new oil and organizations are looking to exploit the information they hold. The importance of addressing cyber-security at the highest levels of corporate leadership cannot be understated. Cyber-security is integral with national security. Here, IT companies have a major role to play. They must set up a compliance framework that not only protects consumer data, but also deletes it when the work is done. It's important for them to rework their technologies and record-keeping systems. All sectors have to train and retrain their IT teams. It's also time the government brings in a new arsenal of talented individuals who are adept at innovating.

(Source:https://ezproxy.svkm.ac.in:2099/docview/2163976984/556EB64474D5424EPQ/1?accountid=32277)

a. Explain the different e-governance models? What are the advantages of e - governance? (5 Marks)

b. What are certain challenges to e-government security? How can they be avoided? (5 Marks)

 

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Financial Accounting & Analysis

1. Karagiri is a Pune based startup that works with 800 families across India. The startup is in the business of handloom saris. They converted the pandemic period in to an opportunity. The business owners realized that accounting is essential to permit informed judgements and decisions by the user of accounts. In the light of given definition of accounting, discuss about users and uses of accounting information (10 Marks)

2. Mr. Kohli is planning to invest in the share market. He wants to study the Balance Sheet of Amul Industries. He wants your guidance in finding the various elements of the Balance Sheet of Amul Industries. Kindly discuss the same (10 Marks)

3. Discuss for question (a) and (b)

- Define and identify the type of Income / Expenses

- Treatment of the Income / Expenses in the Profit and Loss account, Impact of the Income / Expenses in the Balance Sheet

a. You purchased 10 shares of L& T Company last year. On 5th March 2019, the company has declared a dividend Rs 50 per share. The income is earned but not yet collected in your account during this financial year. (5 Marks)

b. On 5th March 2019, Mehta Brothers received 100% advance for goods, to be supplied in the next month. The Cost of the goods was Rs50000. They usually sells the goods at 10% mark up. (5 Marks)

 

Organisational Behaviour

1. Anand has been raised in economically modest family and has seen family struggle to make ends meet. What worked well for Anand was his hard work and sheer dedication because of which he was able to get through to civil services exam in the first attempt itself. As soon as Anand’s training finished he was placed as a District Magistrate. Soon he notices a scam under a government scheme involving huge amount of money. He raised the concern to the higher authorities to which he was asked to be involved in it and get a huge part of the deal. Anand is now in dilemma as he is in need of money to look after his family requirements. Bring out how the three personality traits as per the psychoanalytic theory of Sigmund Freud act on him. (10 Marks)

2. Shritika is an entrepreneur, she has her own HR consultancy firm. In her work Shritika gets to meet a lot of clients which she really enjoys. Whenever she is stressed because of her work, she goes out with her friends or family and then resumes work with new enthusiasm and energy. She is one such boss that whenever the employees face any problem they do not hesitate to share with her. At times when the client is annoyed and loses his cool Shritika still maintains her composure and tries to solve his concerns. Based on all the above narration discuss Shritika’s personality on the basis of Big Five/OCEAN (10 Marks)

3. As the famous saying goes by, “What you see and what you hear depends a great deal on where you are standing. It also depends on what sort of person you are.”

a. Justify this statement by throwing more light on the concept of perception. (5 Marks)

b. Also, discuss in depth about few perceptual distortions/errors/bias. (5 Marks)

 

Management Theory and Practice

1. ABC Ltd. has been going through a bad phase off late in their Business of Machine Spare Parts. The lockdown and the Covid 19 scenario has impacted them even more. Someone suggested them to use the 5 S technique in order to bring about a positive Change. Can you as a consultant guide them on the same as they are clueless about the same? (10 Marks)

2. You are hired as an external consultant to analyze the culture of XYZ Ltd. Can you please explain that how will you analyze the same using Trompenaar’s 7 Dimensions of Culture? (10 Marks)

3. A newly set up start-up company is confused about how to get their organizational structure correct and would want to take some guidance from you

a. Can you share some characteristics of an effective organizational structure (5 Marks)

b. Can you explain how will the 6 box model help the organization designing their structure (5 Marks)

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Marketing Management

Case:

“Yuva” is a fitness band catering to Indian youth in lower price segment. There is a vast market who are health conscious and wants the latest tech in wearable device category. There are currently two fitness band that is being sold by the company.

Given below are their prices. Yuva Basic Rupees 899/- Yuva Pro Rupees 1199/-

The product quality is good given the price range. It has all fitness feature supported by a colourful design. It has a bigger display as compared to their competitors. The company has purposely kept the display bigger for the youth audience as they want the feel of a smart watch at the price of fitness band. The company has a plan to sell only through online platform. The product is available on major ecommerce platform as well as on the company’s own website. It has just been 15 days that the product is launched but it doesn’t have any demand from consumers. There is no problem with the product but there are no promotions done by the company. You have been hired as a Marketing head of the brand Yuva.

1. Suggest various types of segmentation for the brand Yuva. (10 Marks)

2. How will you promote the brand Yuva online? Suggest minimum five online platforms through which you will promote the brand and increase the sale. (10 Marks)

3.a. Explain any five factors that will influence the consumer behavior for the purchase of Yuva Fitness Band. (5 Marks)

3.b. Explain various stages that a customer will go through in purchasing decision of Yuva fitness band. (5 Marks)

 

Business Economics

1. Rohan is appointed an economics’professor in a reputed university. In his first lecture, students asked him to elaborate on Gross Domestic Product (GDP) and Gross National Product(GNP). Help Rohan to prepare his first lecture on the given topic with relevant example and highlight the differences between the two concepts. (10 Marks)

2. Suppose the demand equation for computers by Teetan Ltd for the year 2017 is given by Qd= 1200-P and the supply equation is given by Qs= 120+3P. Find equilibrium price and analyse what would be the excess demand or supply if price changes to Rs 400 and Rs 120. (10 Marks)

3.a. A business firms sells a good at the price of Rs 450.The firm has decided to reduce the price of good to Rs 350.Consequently, the quantity demanded for the good rose from 25,000 units to 35,000 units. Calculate the price elasticity of demand. (5 Marks)

3.b. “There is a high cross elasticity of demand between new and old cars”. Discuss the statement by explaining the features of cross elasticity of demand. Also compare and contrast cross elasticity with other types of elasticities of demand. (5 Marks)

 

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NMIMS SEMESTER 2 DECEMBER 2020 ASSIGNMENTS

 

Essentials of HRM

1. ABC Ltd. is a well-known IT Company in India since 2002. Recently, the company has decided to revise the compensation structure for which it is important to conduct the job analysis exercise. As an HR Head of the company, it is your responsibility to conduct the same. Discuss the steps that you will follow in the process of job analysis? (10 Marks)

2. ESSOS Ltd, an upcoming E Commerce startup, has just recruited a fresh batch of 100 employees at supervisory level to work at various warehouses in India. Company is planning an orientation program for all these fresh employees. As an HR Head, it is your responsibility to undertake this orientation program successfully. Discuss the possible problems that you may encounter while conducting the orientation program? (10 Marks)

3. SYSTEMS Pvt. Ltd., a well-known education technology company in Mumbai is going through a phase of wider domestic expansion. Company has set up 20 new offices across India and employees in these new offices are about to undergo training exercises. You are an HR Head of the company who is responsible for doing this training. In this background, answer the following:

a. Which off-the-job training methods would you suggest? (5 Marks)

b. Which off-the-job training methods would you suggest? (5 Marks)

 

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Business Communication

1. Javed is a supervisor in one of the biggest automobile companies MATA Motors. He is an expert in diesel engine vehicles and has been working for 6 for over 16 years in the diesel vehicle department. While he is well liked by his subordinates and his managers, his appraisal for this semester does not talk very positive of him. The only weakness that has been proving to be undesirable is that his lack of business etiquette in writing. He needs to acquire skills in building stronger relationship by understanding his audience. The HR decides to send him for a communications training workshop. In light of this case, please elaborate on the point of ‘adapting to your audience’ (10 Marks)

2. Bandrej is a company into consumer products. Most of the managers and senior managers working for them have been with them for years but the new executives are fresh MBAs and most of them belong to a mobile generation. While there is a gap felt between the way these two generations communicate at work, creates a rift in the productivity. In light of this case, please list out a few pointers for making mobile communication effective. (10 Marks)

3. Mody Associates is a legal firm in a big city and handles a lot of celebrity cases. The two of their start lawyers, Divya Mody and Jahangir Mody are also directors and new age lawyers slowly taking over the operations. They work together very well even though have different styles of working and communications. However, there is only one aspect that both them have a difference of opinion and that is about using the right channel for messaging. Divya believes in mobile messaging but Jahangir prefers to communicate through emails. Both of them usually have a tiff trying to convince each other about their own points of view. Please answer following questions in light of this case.

a. Divya promotes advantages of messaging in one of the arguments and shares some great guidelines for making the use of messaging more effective. Please put up some points for making messaging effective. (5 Marks)

b. Jahangir promotes emails writing and he likes to share the ways to make emails more effective. Please share any 6 ideas to make email communication more effective. (10 Marks)

 

Decision Science

1. The data of two variables X and Y is given below:

Table below

Y X 3 45 4 56 5 54 6 56 7 57 6 58 6 67 6 68 7 76 7 76 8 78 9 79 12 80 13 81 15 84 17 89

a. Calculate the correlation between X and Y

b. Apply the regression between X and Y (as dependent variable)

c. Estimate the R square

d. Predict Y when X = 50 (10 Marks)

2. Following ungrouped data of Sales of a company (in millions) is available

52

33

70

95

57

61

57

64

54

94

38

61

50

39

94

63

59

31

68

88

93

48

82

82

74

70

92

76

98

91

32

33

31

75

54

48

36

64

63

66

92

98

36

54

71

86

84

55

91

34

64

67

89

78

97

92

53

56

68

55

93

42

51

77

36

93

44

66

63

33

68

79

83

53

86

76

35

40

55

41

36

39

42

96

60

53

38

51

95

56

48

69

49

33

95

37

83

62

96

34

85

32

39

59

77

62

35

34

54

89

36

45

83

34

39

61

88

86

55

33

69

54

30

38

79

77

95

34

38

91

80

90

88

45

95

71

80

43

61

40

31

61

58

53

91

63

60

94

98

53

50

34

75

74

90

98

a. Make the frequency distribution table with appropiate class interval, frequency, cumulative frequency.

b. Calculate the mean, median, mode and quartiles of grouped data.

c. Calculate the standard deviation, variance and range

d. Make the following diagrams: Histogram, Frequency Polygon, Ogive (10 Marks)

3.a. For a certain type of computers, the length of time between charges of the battery is normally distributed with a mean of 50 hours and a standard deviation of 15 hours. Mr Y owns one of these computers and wants to know the probability that the length of time will be between 50 and 70 hours. (5 Marks)

3.b. The length of life of an instrument produced by a machine has a normal distribution with a mean of 12 months and standard deviation of 2 months. Find the probability that an instrument produced by this machine will last (a) Less than 7 months (b) Between 7 and 12 months (5 Marks)

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Strategic Management

1. When you are expanding your organization in a new geography, what are the kinds of environmental assessments that is recommended? (10 Marks)

2. How would you use Porters 5-forces Model for analyzing the strength or weakness of any organization? (10 Marks)

3. Case Study Du Pont (E.I. du Pont de Nemours & Co, of Wilmington, Delaware) was founded as a gunpowder manufacturer early in the 1800s. Explosives dominated its business through World War I. After the war, it began to diversify. Acquisitions and joint ventures became more prominent during the last fifteen years. In 1981 it acquired Conoco, a major oil company. In 1991 Du Pont joined with prescription drug company Merck & Co. In1992, in a joint venture with Crop Genetics, Du Pont moved into the bioinsecticide field. In 1993 it bought Imperial Chemical’s nylon business, and today it remains the largest chemical company in the United States. Dow (The Dow Chemical Co. of Midland, Michigan) was formed in the late 1800s. Its first product was chlorine bleach, and numerous others soon followed. The need for chemicals during each of the world wars resulted in Dow emerging as the second largest chemical company in the United States. During the 1980’s Dow made several acquisitions, most notably Merrell pharmaceuticals, Texise cleaning products, and Essex Chemical, a leading producer of automotive sealants and adhesives. In the late 1980s, Dow joined with Eli’s Lilly and Company’s fungicide business to create Dow Elanco, a major producer of agricultural chemicals. Thus, like Du Point, Dow became a diversified chemical giant. For more than forty years, both Dow and Du Pont employed a similar strategy. Both borrowed heavily and used the funds for expansion, relying on rising demand coupled with price increases to maintain healthy levels of profit. The huge cash flow necessitated by this strategy could sometimes lead to problems. If the expansion was more rapid than the increase in demand, prices would have to be cut and profits would suffer. Although that happened occasionally, it began to occur more and more frequently by the end of the 1980s. In 1991 Du Pont decided to change its strategy by reducing both capital spending and costs. This focused the company on getting cash back quickly. By 1993 Du Pont was able to provide for all capital funding without any substantial borrowing. And 1994 was even better Analysts were expecting Du Pont to raise its dividend payments to stockholders in 1994. Du Pont also reorganized. It eliminated nearly 14,000 employees early in 1994. Du Pont also decentralized into twenty strategic business units (SBUs) based on products and industry, and it changed its pattern of marketing from a technology driven approach to a market driven one. Dow, on the other hand, remained with the traditional strategy. In 1980 it expanded basic chemicals, and the resulting glut caused a drop in prices. As a result, earnings fell in 1992. To raise cash to cover expansion and dividends, Dow had to sell assets – a billion dollars worth in 1993 alone. It also announced that it would focus on global competitiveness and cut back its corporate headquarters workforce. Thanks to cutting back on spending in 1994 and a rebound in ethylene prices, Dow was in good financial shape that year, although analysts were not expecting Dow to be able to raise its dividend payments for several years. Dow did, however, semi to be recognizing the need to change its strategy too. Du Pont recognized the need to change strategy before Dow did. Given the high cost of capital, a strategy of focusing on return on assets seemed to make more sense than one that focused on market share.

a. Describe the two strategies used by Dow and Du Pont. What are the advantages and disadvantages of each? Under what conditions would you use each of the two strategies? Why? Explain your response. (5 Marks)

b. Can you envision another strategy that either of these two companies might have used? What changes would you recommend for the future? (5 Marks)

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Operations Management

1. What are various decision criteria for deciding a location for a business setup? Explain these decision criteria with reference to a location decision for setting up a textile manufacturing plant. (10 Marks)

2. Define and explain the term ‘Operations Management’. Explain the role of an Operations Manager in handling Customers and Suppliers in a Supply Chain. Give relevant examples from a Retail Store Operation. (10 Marks)

3. Many business organizations have operations in which inventory management is a daily and constant process. Managing a Restaurant is one such business, wherein the procurement and managing various inventory is a very strategic process. Explain the following concepts (with atleast one example) in Operations of a Restaurant business, and conclude how relevant is it in the business?

a. Economic Ordered Quantity (EOQ) (5 Marks)

b. Vendor Managed Inventory (VMI) (5 Marks)

 

Business Law

1. Explain the difference between Contract of Guarantee and Contract of Indemnity and provide two (2) examples each of such contracts. (10 Marks)

2. Explain in details two (2) real-life cases where the Competition Commission of India has investigated and prohibited the abuse of dominant position by entities or individuals. (10 Marks)

3. Geeta had started tiffin services during the lockdown due to COVID-19 pandemic within her building premises by ensuring compliance of all regulations. Geeta used to deliver the tiffin only to the occupants in her society. However, post the unlocking of the lockdown she wanted to expand her business to other parts of city and therefore she needed an investor who would invest in the venture and a logistics partner who would ensure the delivery of tiffin. She finally found Mr. Bajaj as the investor and Mr. Kumar as the logistics partner. Now Geeta, Mr. Bajaj and Mr. Kumar wanted to incorporate this venture and register as a partnership firm and therefore have come to you for advise on the following queries: a. What: (i) law should the Partnership Firm be registered? Please give your reasons for the answer?; and (ii) type of partner shall Geeta, Mr. Bajaj and Mr. Kumar each be classified as? (5 Marks)

b. For incorporating the partnership firm that you have suggested in the above answer (a) what: (i) is the primary agreement that is needed; and (ii) are the contents of such agreement? (5 Marks)

 

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NMIMS SEMESTER 3 PGDHRM DECEMBER 2020 ASSIGNMENTS

 

Compensation and benefits

1. DEVELOPERS Ltd. is a newly set up startup operating in education technology. Company is in the process of establishing a compensation system. You are hired as an HR Consultant for the same. Your first task is to recommend a pay structure for the employees working for the start up. What components will form a part of pay structure for this start up? (10 Marks)

2. WESTEROS Automobiles Ltd. is a leading two wheeler manufacturing company of India. The company is planning its international expansion in African continent. It has decided to start its operations in Nigeria. You are heading the HR Function in this new project and you are told by the company Directors to undertake a compensation survey in Nigeria so that important compensation can be made in the company. Discuss the process that you will follow to conduct compensation survey in Nigeria? (10 Marks)

3. INFOTECH is a well-known IT Company in India since 1995. Off late the company is facing a problem of high employee turnover. To address this issue, company is considering few employee retention strategies. In this background, answer the following:

a. Explain how will you convince the management to start the ESOPs? (5 Marks)

b. Explain how will you convince management to start deferred pay outs? (5 Marks)

 

Industrial relations and labour laws

1. Kriday is an ambassador at UYC – United Youth Circuit (a UN Recognized Youth Organization). He wants to make his college mates aware of the Industrial Relations and Labour Law scenario on global forum and he intends to introduce them to ILO. In light of this case, please enumerate about ILO and Major activities taken up by ILO and the four conventions ratified by India in ILO. (10 Marks) 2. Please read three situations given below. They are all based on collective bargaining. Please read them well and decide the appropriate system of collective bargaining applicable in each of the situations. Situation 1 – A strike called by All the textile workers in Western Maharashtra against the revision of leave policies post COVID times. (Which structure of collective bargaining is applicable for this situation?) Situation 2 – Employees of Pandian Insurance Company across the branches all over India demonstrating against the changes in salary structure of Mid Management Level employees which will result into conversion of fixed bonus to performance-based bonus. (Which structure of collective bargaining is applicable for this situation?) Situation 3 – Employees of Triveni Publishing Company practicing a slow down as a demonstration against unjustly handled accident case of one worker in printing department. (Which structure of collective bargaining is applicable for this situation?) (10 Marks)

3. Jay’s father owns a foot ware company and quite a lot of their employees are working on retainer basis. The industry is pretty unorganized and hence a lot of attrition rate is observed. Jay’s father is seen struggling with keeping the employees from absenteeism and taking long leaves. Jay joins him post his Masters in HR and wants to suggest his father a revision in working structure by engaging the employees into full time employment and working out a robust wage structure. Please answer the following questions in light of this case. a. Elaborate on the steps in wage and salary administration. (5 Marks)

b. List and describe three broad principles for wage and salary administration. (5 Marks)

 

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Performance management system

1. You are the HR Manager of Furniturewala.com The company did not have a Performance Management system and has just introduced annual performance appraisals. Employees have started writing their goals for the year.

You are an HR executive at Furniturewala.com. Using the concept of SMART goals, you are to prepare:

 2 goals for the year for a Sales Executive in the company.

 2 goals for the year for a Furniture Designer in the company

(10 Marks)

2. You are an HR Executive at LiveLife Telecon which is a start-up organization founded one year ago. The organization started with 25 employees a year ago and today has 100 employees across locations. LiveLife Telecon has commenced with the Graphic Rating Scale method for Performance Appraisal. Design an Appraisal Form using the Graphic Rating Scale. (10 Marks)

3. Bharat Logistics is a 5 year old company that caters to logistics solutions for e-commerce companies like Amazon, etc. Bharat Logistics looks after home delivery of items ordered online by customers on e-commerce websites. In COVID times, the role of Delivery Executive is crucial.

a. How would you motivate the Delivery Executive during COVID times when safety is a priority? (5 Marks)

b. Prepare an incentive scheme for Delivery Executives to improve monthly home deliveries (5 Marks)

 

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Organization culture

1. Organizations such as Intuit, Google believe that Socialization can be an excellent vehicle for promoting and sustaining culture. What are the socialization tactics that can be used by organizations to build and promote their culture? (10 Marks)

2. Prime services, an electricity distribution company, wants to change their somewhat complacent culture to a more agile and customer centric culture. The two organizations are very different in terms of their culture. What steps will you suggest helping Prime services to change their organizational culture? Does a leader have any role to play in organizational change? (10 Marks)

3.a. Amentus, a telecommunications company wants to inculcate the rich culture in their employees. What are the ways by which employees can learn the organizational culture? Justify. (5 Marks)

3.b. Organizational culture is defined by some specific characteristics. Explain the characteristics with examples? (5 Marks)

 

Organization theory, structure and design

1. ‘Groceries Unlimited’ has hired you as an HR Consultant to help them improve their organizational performance. Which internal organizational aspects would you consider that should be aligned with each other for maximum success? Explain the 7S framework in the context of this start-up company. Conclude by giving your opinion on how it will impact performance. (10 Marks)

2. Mario always wanted to establish his own retail company. He had all the financial and physical resources required to begin but he was not aware of the key fundamental elements of an organization. Why do you think these are important? As an HR specialist, help him with this task by designing the main organizational elements. Also, align these with his retail business. (10 Marks)

3. As project leaders, while Julia believes in enhancing each team member’s effectiveness, George believes in focusing on enhancing the overall organizational effectiveness. This difference of opinion always confuses their team members. Now, the senior management has realized that it is high time to get the issue sorted. So, the HR Manager, John Cooper has been assigned the task to devise a standardized and holistic process of measuring organizational effectiveness. Along with this, the management has also asked him to come up with a contemporary effectiveness approach that will replace the traditional approaches. Keeping the above scenario in mind,

a. Explain how John Cooper will devise a holistic process of measuring organizational effectiveness. (5 Marks)

b. Explain which, one, contemporary approach will John choose and why? (5 Marks)

 

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Manpower planning, recruitment and selection

1. With the increasing use of technology in the Human Resources and the onset of the current pandemic, list and explain atleast five changes that you have seen in the recruitment and selection function of your organization.

*(These may be to do with sources of recruitment or the selection process or shift in skills expected, automation, or any other) (10 Marks)

2. With major companies declaring work from home policies for atleast a year, the training function has completely become online; also new training needs have arisen in the areas like, “Leading virtual teams”, “Facilitating Virtual Meetings”, etc. List atleast five benefits and five limitations of online training. (10 Marks)

3. ABC limited is a two year old start up dealing with providing call support services on behalf of various organisations to its customers. The support is provided in the areas of product use, installation, warranty and other services. The support staff receives trainings about handling various queries from the respective organisations and then they are provided with required hardware set ups at home to attend calls for assistance from their existing customers. Calls are recorded for monitoring and the organisations review these occasionally to check performance, other than this no performance review as such happens. ABC limited wants to set up a Performance Appraisal process in its organization in which employees’ performance should be rated by respective organisations and also by ABC limited.

a. In the given scenario what are the challenges in rating employee performance? (5 Marks)

b. If you were asked to, how would you go about setting up a performance appraisal process at ABC Ltd? (5 Marks)

 

NMIMS SEMESTER 3 PGDOM DECEMBER 2020 ASSIGNMENTS

 

Project management

1. A software development project was planned to be completed in 12 months. The review of the project after eight months revealed that Rs. 120000 was spent on the project for 48% of project completion. Consider total project budget as Rs 240000. Calculate and explain the schedule and cost performance index for this situation. (10 Marks)

2. Take an example of developing a residential project and carry out the project feasibility analysis using the six laws of project feasibility. (10 Marks)

3. You are given the task of preparing project plan for the “Annual Day Function” of your college.

a. Explain work break-down structure and prepare three levels of work break-down structure for this project plan. (5 Marks)

b. Consider hypothetical activities (4-5 tasks) and a project team of 3-4 positions. Prepare RACI Model for the given project plan. (5 Marks)

 

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Operations and supply chain strategies

1. There is a multinational company XYZ that operates in the retail business. The company also launched a couple of new products with their label. Customer demand is increasing because the company has a good product mix. Whereas the level of actual performance is not that much increased. As you are appointed as supply chain manager, suggest some strategies to the organization that ultimately increase performance. (10 Marks)

2. Consider last month you started a new business of Electronics items. You are also thinking to start different branches of your business in your city as well as outside. To increase the revenue you may explore the international market. In the dynamic market, you would face tough competition from different online as well as offline players during the journey. Analyze and suggest a different level of strategies that you will implement in the firm that can improve overall business profit. (10 Marks)

3. A toy company is working in the India market from the last couple of years. The company has many branches within the city and outside as well. The company thinking to start its own manufacturing unit and the government is also motivating manufacturers to start manufacturing within the Indian market.

a. Explain various competitive dimensions in detail that company needs to rework to get better market share and achieve business excellence in the supply chain. (5 Marks)

b. Management is confused about the selection of the production process. Kindly suggest the best method in the production process that improves efficiency. (5 Marks)

 

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NMIMS SEMESTER 3 PGDMM DECEMBER 2020 ASSIGNMENTS

 

Marketing strategy

1. Taking apt examples for every stage, explain the evolution of stages of marketing era? (10 Marks)

2. Tata Group has various business units under it also called as strategic business units. Study the business units under tata group and explain importance of SBU’s along with the different levels of strategy. (10 Marks)

3. ABC Co. is into manufacturing of Garments for the Indian market.

a. If you are the manager there, what according to you would be the issues that you will face while making strategic business decisions? (5 Marks)

b. What would be the paradigm shift in your marketing strategies? (5 Marks)

 

Customer relationship management

1. As a marketing manager of an online delivery application which caters specifically to grocery, what innovation would you introduce to retain your existing customers and attract new customers to increase your customers lifetime value during the current COVID-19 pandemic. (10 Marks)

2. Prepare a Caselet for Salesforce India. Look at their CRM practices and solutions they offer and enlist their competitive advantages vis-à-vis other players in the Indian market. (10 Marks)

3. The male grooming market has been expanding rapidly over the last few years in India. There are umpteen number of brands out there vying for the share of the target audience’s wallet. Face washes, Beard oils, Styling gels, lip balms, Talcum powders, Cologne soaps, moisturizers, etc. are some of the male grooming products available in the market. A multinational FMCG company known for its home and personal care products, is planning to launch a new brand of ‘anti-pollution face wash’ in Indian markets. The face wash will be available nationwide and promises to be a mix of herbal ingredients, aloe vera & charcoal.

a. Devise a customer relationship management strategy based on the segmentation study. (5 Marks)

b. Create a customer profile based on the information provided in the brief given above. (5 Marks)

 

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Brand management

1. Peter England a formal apparel brand is facing severe competition in the market because of the new players entered in the market & hence the sales are decreasing. As a Brand Manager, explain which extension strategy you would suggest to counter competition. (10 Marks)

2. A leading firm in the Fast Moving Consumer Goods sector, found out through researcher that there is a vast potential in the branded flour (atta) market that could be tapped. On the basis of this the company decides to enter the market. Discuss the process of designing the positioning strategy for the product. (10 Marks)

3. Read the following Case & solve the questions given:

Bharat Motors has been selling the “Konard” brand of passenger cars in India for the last 60 years. Their car has been the leading car market share wise for the last 50 years. But, for the last 5 years the scenario has changed. Many multinational car companies have entered the country and introduced highly fuel efficient, user friendly, & high performance models in the country. The buyers have thus seen the market change from sellers to buyers’ market. Spectacular product characteristics have become the rule of the day. Resultantly Konard has rapidly and constantly lost the market share. Realizing that the company has no other alternative, they have tied up with a leading car company of Korea and are now ready to launch an absolutely new and drastically improved version of the old faithful Konard.

a. Is the company’s strategy of tie up with Korea car manufacturer and the readiness to launch a completely newer version of Konard a wise decision? Justify your answer. (5 Marks)

b. Suggest promotional tools which the company can use to help it develop a completely new image for its product. (5 Marks)

 

Sales management

1. Study and prepare the sales management structure of any 2 FMCG Companies of your choice. (10 Marks)

2. You are the territory sales manager of Eureka Forbes water purifiers. You have 3 new recruits under you. Help them prepare a sales plan. (10 Marks)

3. ABC Co. is into selling of skincare products. Since it is new, it is aggressively selling its products to the markets in which it operates. There is a lot of competition in the market and so the Co. has to continuously come up with different innovative ways in which it can make its presence felt. The Salesmen are having high sales targets and being pressurized to perform well. Amidst this, an existing brand has also branched out into the same range of skincare products and gaining good customer footfall as they are already well known in the market. ABC Co. is not just losing out on its customer base but also on its sales personnel.

a. Analyze the case and explain what could be the probable reasons for the employees leaving the organization. (5 Marks)

b. What according to you should be the right way to motivate these employees into staying with the company? (5 Marks)

 

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International marketing

1. An Indian company is planning to setup a base in UK. They are confused as to which management orientation should they follow and what are the nuances of the same. Can you please guide them on the same? (10 Marks)

2. As a part of the team working on the factors positively and negatively affecting global marketing specially post Covid, can you please share your thoughts on the driving and restraining forces affecting Global Marketing? (10 Marks)

3. ABC Ltd., an Indian firm dealing with sports goods and sportswear is planning to venture out into Japan

a. Can you guide them about the cultural parameters that they need to be aware of? (5 Marks)

b. Can you also help them differentiate between high and low context culture? (5 Marks)

 

 

Consumer behavior

Lifebuoy was introduced by Lever Brothers in 1895 in England. Originally a carbolic soap containing phenol, different varieties were later introduced without the medicinal carbolic smell, such as the coral-colored Lifebuoy during the late 1950s and Lifebuoy Minty Refresher in 1966. Lifebuoy first came to India in 1895 in Bombay. It was an instant success. Lifebuoy is India‟s largest selling soap brand and has been so for a long time now. It is the only soap brand to have ever crossed 100,000 tonnes in sales in a single year. The brand has a mammoth user base of over 600 million consumers in India and is one of the most recognisable symbols of health. Remarkably, over the next 109 years the brand has never veered away from its original platform. It has consistently stood for „Washing away germs to keep you protected and healthy‟. Constantly evolving and keeping pace with the times, the brand has undergone huge makeovers and still delivers a distinctive, compelling promise of health for the whole family.

In the product front from the very early stages, Lifebuoy was the basic brand that upgraded consumers who used other products by delivering a basic, cleansing experience. In 1964, it saw its first major re-launch with significant improvement in product quality, a change in the tablet shape as well as the wrapper which had continued from the initial days of Lifebuoy.

The latest formulation was introduced in the market in 2002. Today, this soap continues to be the most effective against germs and also has an invigorating and very distinct perfume that makes every bath enjoyable. The new avatar is just the beginning in the evolution of Lifebuoy. This brand aspires to make the concept of health and hygiene not only an important one, but also an enjoyable experience for the consumer.

 

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Keeping in line with its objective of providing „Health and hygiene for everybody‟, Lifebuoy has added to its repertoire, Lifebuoy Active Green (with the goodness of neem and tulsi) and Lifebuoy Active Gold (with the goodness of milk cream). This is of course, in addition to Lifebuoy Active Red and Lifebuoy Active Orange which are the trusted choice of millions. There is also the Lifebuoy liquid soap that ensures that hands are protected from germs. Now Lifebuoy also has a talcum powder, efficiently delivering a promise of „All day protection from body odour, by fighting germs‟. The Lifebuoy franchise, through each of the products, has stayed true to its promise of meeting health and hygiene concerns.

On the pricing front, Lifebuoy in urban and rural markets, the brand has gained a familiar and likable status due to its effective pricing. A 125 gm lifebuoy soap costs about Rs26. Bodywash costs around Rs175. Lifebuoy keeps its product prices relatively lower than the prices of its competition. This has been an advantage for the brand and has led to making it one of the most popular choices among Indians.

Promotions with Lifebuoy has always made in win many accolades. The advertising and communication for Lifebuoy has been recognised as one of the most effective at the advertising effectiveness awards „Effies-2003‟. The Lifebuoy jingle, synonymous with health and hygiene, has become a classic – indeed, it can be considered as part of the Indian social fabric. The Brand Equity Survey, 2003 ranked this mega-brand as one of the Most Trusted Brands in India.

Be it promoting itself in traditional media through ATL (Above-the-line) or BTL (Below-the-line) activities or social media.

It created a hysteria in Dubai where it partnered with Geometry Global for an on-ground activation awareness programme. Since shoppers can pick up germs when they shop for groceries with your cart in the supermarket. The Lifebuoy‟s team created a handy doughnut-shaped gadget that slides along the shopping cart handle, instantly sanitizing it. On the one hand, this enabled healthier shopping, killing 99% of germs with one swipe, and on the other, it raised awareness of Lifebuoy‟s sanitizer gel (refer figure 1).

In India, Lifebuoy as a brand has taken long steps in generating good health hygiene habits among Indian consumers. In the year 2013, at the world‟s largest religious festival Maha Kumbh Mela, Lifebuoy reminded attendees to wash their hands before they eat by hand stamping 2.5 million chapattis (rotis) with the message: “Did you wash your hands with Lifebuoy?” (Refer figure 2).If that was not all Hindustan Unilever‟s created an award-winning campaign with social cause marketing at its heart, which went viral. The soap brand that has been an active proponent of handwashing with soap, kickstarted a movement “Help a child reach 5” to instill hygienic handwashing behaviour in schools and villages, as over two million children under five die of infections like diarrhea and pneumonia. A heartfelt digital film about Gondappa and his son Muthu was created for the campaign, while Facebook and Twitter were abuzz with pledges and the hashtag #helpachildreach5. The video depicted how a father “Gondappa” walked on his hands to a village temple on his son‟s fifth birthday as a part of his son‟s good health wish. The 3-minute film garnered over a million views in the first two weeks and now stands at 19M+ views (refer figure 3).

Indian market is witnessing the creation of a new category in the hand hygiene segment - hand sanitizer. Although hand sanitizer products existed in India since 2002, this category is witnessing a lot of marketing activities only in the last couple of years. Two giants in the Indian FMCG market are fighting it out in creating this category - Dettol and Lifebuoy. Hand Sanitizer is an alternative to soap and used for maintaining hand-hygiene. This product which is available in gel, spray, liquid, or foam form can be used directly to the hand and unlike soaps need not be washed away. Just apply the hand sanitizer and leave it like that. It is not Lifebuoy or Dettol which introduced this product in the Indian market. Godrej Consumer Products Ltd, had introduced this product in the Indian market even as early as 2003. Later Himalaya introduced its brand - Pure Hands – which is a herbal hand sanitizer. But these brands were not able to create a noise in the market so far when compared to Dettol and Lifebuoy.

 

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Hand sanitizers are popular in markets like the West and Europe because of fear for hygiene coupled with the convenience of the product. In India, the Hand Sanitizer market is still nascent but marketers believe that this category will do well on Indian soil due to its vulnerability to various infectious diseases like SARS, bird flu, etc. In fact, in 2002-03, hand sanitizer companies in India tried to cash in on the SARS Virus pandemic which created huge amounts of concern and did not pull up sales as expected. Despite the setback, marketers are optimistic and give a new push. Lifebuoy, a brand that promotes healthy hygiene habits crafts many ways to protect its consumers from these dangers. Hand Sanitizers are priced between INR 30 to as high as INR 500 depending upon the brand and its size of the product offering.

Given that, India has more of the rural population (at 66.46 % in 2017, according to the World Bank collection of development indicators) than that of urban crowd,

1. Which psychological factor or factors of motivation, perception, learning, and attitude is Lifebuoy trying to target in India (10 Marks)

2. Reading the case above suggests the segmentation, targeting, and positioning Lifebuoy is trying to achieve. (10 Marks)

3. Lifebuoy has channelized its hygiene habit formation efforts through various campaigns and events in India as discussed in the case above. Given, that you are a brand manager of Lifebuoy

a. Discuss, what are the other promotional tactics, you will use to make these campaigns intensify in rural India. (5 Marks)

b. Basic Hygiene and cleanliness falls under which cultural value component. Discuss how as a Lifebuoy brand manager you are planning to address it in India. (5 Marks)

 

 

 

 

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NMIMS SEMESTER 3 PGDITM DECEMBER 2020 ASSIGNMENTS

 

Custom shipping and Insurance

1. You have been shortlisted for a job in Import & Export Dept of a multinational company. One of the questions in the interview would be about the Customs Act 1962. The important questions that are likely to be asked are  Give a brief introduction of the Customs Act 1962 and how many chapters are in the Customs Act 1962 and highlight the chapter numbers for (a) Warehousing, (b) Drawback (c) Searches – Seizure and Arrest, (d) Clearance of Imported Goods. (10 Marks)

2. You are working in a company who deals with textile products. Your company wants to import products made of Silk, Cotton, and carpets for trading. You need to give the chapter numbers of these products from the Customs Tariff Act 1975. Management also asks you to inform the total number of chapters in the Customs Tariff Act 1975. Kindly give the details to your management. (10 Marks)

3. Your company would like to export 15000 boxes of pharmaceutical products to West Germany. You need to advise the company on the following:

a. Is it better to appoint a freight forwarder or do the job on your own? (5 Marks)

b. Should you export them in containers or break bulk. Please support your decisions with proper explanations (5 Marks)

 

Export Import Procedures and Documentation

1. A recruitment agency has shortlisted you for a job in an international company. The job is in the import section of Purchase Dept. The agency has asked you to give a list of documents required to import a consignment in India. Please prepare a nice write up. (10 Marks)

2. You have just joined an export trading organization. You have been asked to prepare a commercial invoice for exporting 2500 boxes x 20 bottles each of Coconut oil. The importer name is Al Aadeel Mart, Dubai. Please prepare a checklist of details required to prepare a commercial invoice. (10 Marks)

3. You are working in cotton textile producers. Your organization is asking you to find out the appropriate Export Promotion Council to get registered for doing imports and exports.

a. Please give a right recommendation to your company on this along with the name of the certificate issued, validity and expiry date. (5 Marks)

b. Explain the benefits of the registration with Export promotion council (5 Marks)

 

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India’s foreign trade

1. Well-established Indian consumer products manufacturing & marketing company decides to go for geographical expansion, they go for expansion through entering foreign market/s (Exports) however; they will do complete risk analysis of the target market/s, why it is essential to conduct risk analysis of the target market/s prior to entering the market and how this will benefits the company? Explain in detail with an appropriate example. (10 Marks)

2. Export Promotion Councils set-up by Ministry of Commerce, government of India are known to benefit MSME’s , explain how many different EPC’s are there and pick any one EPC’s from any one segment, explain how they function and how they help the MSME’s (10 Marks)

3. Indian Biotech manufacturing & marketing company engaged in manufacturing of Human healthcare biotech products and Biotech based Agro products, assume that you are their external consultant for setting up their Export business:

a. What are your recommendations to this company prior to entering overseas market with their biotech products for human? (5 Marks)

b. Work out a market entry strategy for overseas market for their Biotech based Agro products. (5 Marks)

 

International Business

1. Discuss how Porter’s Diamond Theory can be used to explain India’s growth as a IT services export hub for global markets. (10 Marks)

2. How do the levels of economic integration differ? How does USMCA (United States-Mexico- Canada Agreement) differ from NAFTA in terms of economic benefits for member nations? (10 Marks)

3. Read the passage and answer the questions given below it:

While there’s no launch date yet, the People’s Bank of China is likely to be the first major central bank to issue a digital version of its currency, the yuan, seeking to keep up with -- and control of -- a rapidly digitizing economy. Trials have been held this year in a handful of cities and tests have started with some e-wallets and online apps, with the Covid-19 pandemic and need for social distancing providing a new sense of urgency. Unlike cryptocurrencies such as Bitcoin, dealing in the digital yuan won’t have any presumption of anonymity, and its value will be as stable as the physical yuan, which will be sticking around too. Behind China’s rush is a desire to manage technological change on its own terms. As one PBOC official put it, currency isn’t only an economic issue, it’s also about sovereignty. Not all the details are out, but according to new patents registered by the PBOC and official speeches, it could work something like this: Consumers and businesses would download a digital wallet onto their mobile phone and fill it with money from their account at a commercial bank -- similar to going to an ATM. They then use that money -- dubbed Digital Currency Electronic Payment, or DCEP -- like cash to make and receive payments directly with anyone else who also has a digital wallet. Some questions remain, including the impact on Big Tech companies such as Ant Group Co. and Tencent Holdings Ltd. that already offer payment services. (retrieved from : https://www.bloomberg.com/news/articles/2020-09-08/how-china-is-closing-in-on-its-own-digital-currency-quicktake)

a. What is the role of digital currency in the economic environment of a nation? (5 Marks)

b. How does digital currency impact those companies doing business with China? (5 Marks)

 

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Operations and Supply chain strategies

1. There is a multinational company XYZ that operates in the retail business. The company also launched a couple of new products with their label. Customer demand is increasing because the company has a good product mix. Whereas the level of actual performance is not that much increased. As you are appointed as supply chain manager, suggest some strategies to the organization that ultimately increase performance. (10 Marks)

2. Consider last month you started a new business of Electronics items. You are also thinking to start different branches of your business in your city as well as outside. To increase the revenue you may explore the international market. In the dynamic market, you would face tough competition from different online as well as offline players during the journey. Analyze and suggest a different level of strategies that you will implement in the firm that can improve overall business profit. (10 Marks)

3. A toy company is working in the India market from the last couple of years. The company has many branches within the city and outside as well. The company thinking to start its own manufacturing unit and the government is also motivating manufacturers to start manufacturing within the Indian market.

a. Explain various competitive dimensions in detail that company needs to rework to get better market share and achieve business excellence in the supply chain. (5 Marks)

b. Management is confused about the selection of the production process. Kindly suggest the best method in the production process that improves efficiency. (5 Marks)

 

Project Management

1. A software development project was planned to be completed in 12 months. The review of the project after eight months revealed that Rs. 120000 was spent on the project for 48% of project completion. Consider total project budget as Rs 240000. Calculate and explain the schedule and cost performance index for this situation. (10 Marks)

2. Take an example of developing a residential project and carry out the project feasibility analysis using the six laws of project feasibility. (10 Marks)

3. You are given the task of preparing project plan for the “Annual Day Function” of your college.

a. Explain work break-down structure and prepare three levels of work break-down structure for this project plan. (5 Marks)

b. Consider hypothetical activities (4-5 tasks) and a project team of 3-4 positions. Prepare RACI Model for the given project plan. (5 Marks)

 

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NMIMS SEMESTER 3 PGDITSM DECEMBER 2020 ASSIGNMENTS

 

Cloud computing

1. Fish Lovers Club is a company that specializes in the sale of fish tanks, fish food and different kinds of fishes. It is planning to migrate its data center to private cloud. It has invited you as an IT expert to advise them on this move. Which factors will you recommend them to consider for having the smooth migration? (10 Marks)

2. Chandrachood Travels has a fleet of 37 buses and 173 cars. It is an aggressive user of information technology. It is now looking at adopting cloud computing. What kind of technical challenges they would see in their adoption of cloud? (10 Marks)

3. “No, we don't want to move to cloud. It will be a blunder for us if we decide to move to cloud". Nitin Salunkhe was very adamant when his team members proposed that they should move their server infrastructure to cloud. Nitin has been Head of IT for last several years at Shakun Enterprises so it would have been impossible that management would decide anything in IT matter without his consent.

"What do you think Nitin Sir is so much against cloud when the entire world is moving to cloud?" Sanjay asked Mitali as they went for a cup of tea in the company canteen. "I see two possibilities. Nitin Sir is genuinely worried about challenges posed by cloud. Or he is worried about his job!"

a. If Nitin is worried about the challenges posed by cloud then how Sanjay can alleviate his fears? (5 Marks)

b. If Nitin is worried about his job then how Sanjay can alleviate his fears? (5 Marks)

 

E-business

Read the below carefully and then answer all questions. Electronic business is the online operation of activities to sell a product or a service. It can be a business of any form, which includes the interaction of the buyer and the seller electronically without any physical contact. Electronic communications technologies and applications are used in the e-business model to create value for the end customers. Across online education platforms, basically content is streamed over Internet to users who pay in return for the services provided. Byju, India’s leading online education platform, uses a mix of video lessons and interactive tools to personalize learning for students. The sudden lockdown due to the Covid-19 pandemic has thrust schools and teachers of both public and private institutions into an emergency remote teaching mode. It becomes increasingly clear that the pandemic situation is likely to force the coming academic year to continue online. The Coronavirus has delayed the academic calendar by months and replaced school spaces by the virtual classrooms. Although the use of learning apps is not new to many families, the lockdown has triggered the use of online education platforms. At present, 70% parents confirmed their child’s reliance on online classes conducted by schools or colleges in order to educate themselves during the lockdown. Among these, some are dependent solely on these classes, while others are taking them along with home schooling. The rest of the children are being home schooled without any online classes or not engaging in any form of learning due to lack of resources. Among the digital platforms used before or during Covid-19 for the purpose of education, Byju’s stands as a prominent name, with most parents claiming to be using this app for their child’s education. Unacademy, Vedantu, Udemy are some of the other apps being currently used to support learning Byju appointed you as a consultant to plan strategies for transformation from traditional to the new normal e-learning model.

1. What are the major driving forces behind the transformation of traditional teaching methods to customized online education? Explore how this change will have an impact on overall student satisfaction on learning experience? (10 Marks)

2. Select any two online learning platforms (out of Unacademy, Vedantu, Udemy) and carry out cost-benefit analysis. Identify issues faced by them for delivering content online. Suggest a roadmap for Byju to overcome such issues if it happens. (10 Marks)

3.a. Suggest technology infrastructure required for online education platforms. Infrastructure should be scalable to support huge number of students due to ever increasing customer base and expansion into new markets. While designing framework for tech infrastructure, also assess the security threats and ways to mitigate those risks. (5 Marks)

3.b. Assume that you have to make a payment of 50,000 as a subscription fee on an online learning platform. List down the specifications that you would like to experience in a payment system of the online learning platform. (5 Marks)

 

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IT Infrastructure management

1. With the help of an example, explain the IT system management model that deals with malfunctions in the communication network. (10 Marks)

2. Service level management is considered as a process of service design which is created for delivering the levels of availability, capacity, etc. required by the customer. Elucidate the statement by describing its purpose, objectives and scope. (10 Marks)

3. You are the CIO at Envision Pvt. Ltd. You have to address your team at the Town Hall as suggested by your CEO. Keeping in view the recent work from home and virtual connectivity requirements of your clients, you must plan to address your team.

a. What common jobs does IT system management include? (5 Marks)

b. If one of your team members asks you about the organization management approaches, how will you guide her? (5 Marks)

 

IT Project management

1. You have been asked to develop a business case for the implementation of data visualization software. What process will you follow for the same? (10 Marks)

2. What is meant by critical path? What will be the critical path for the following AON diagram? How much is the minimum time required for completing this project? Please provide detailed justification for your answer.

(10 Marks)

 

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3. "We must come up with a set of parameters that will help us manage our portfolio of projects. Otherwise, it is becoming very difficult to know the issues unless they become too big to resolve." Ms Sharanya Kamat started her first meeting with her team at DAS Infotech Pvt Ltd. Sharanya had joined DAS Infotech as Project Portfolio Manager, after working with a leading mid-size IT services company. She had the experience of managing project portfolio with the help of metrics and wanted to build that culture at DAS Infotech.

"But what could be these parameters?" Shantanu seemed to be clueless. "OK, let me explain. We should have parameters related to quality, time, scope, and cost." Sharanya smiled and started talking to her colleagues about what could be those parameters at DAS Infotech.

a. What kind of parameters related to quality Sharanya would recommend for DAS Infotech? (5 Marks)

b. What kind of parameters related to cost Sharanya would recommend for DAS Infotech? (5 Marks)

 

Fundamentals of Big data and business analytics

1. Digital music is gaining firmer ground in India. 56 percent of digital music revenue in Asia comes from music streaming. Players like Gaana, Hungama, Saavn, Wynk etc. offer users to stream music online and save songs offline with a premium subscription. They have grabbed a significant share of the audience who has given up the traditional methods of downloading music to streaming it online. Advertisers and telecom providers have also joined the bandwagon. The primary reasons for this growing popularity can be attributed to the rise in the number of digital natives, improved internet connectivity, more localized curated song lists, personalization of content, competitive pricing, huge library, availability across different platforms, simple user interface and sharing digital music with others across social platforms. How can the music industry use analytics to predict future hits, describe current trends and recommend best offerings for customers? (10 Marks)

2. Vivojio, a mobile handset maker, has had a meteoric rise as the „flagship smartphone‟ killer in the past few years, challenging the dominance of other brands. Assume you have been hired as a data analytics consultant by one of its competitors. Identify social media analytics tools that can be deployed to understand consumer behavior and trends. Identify mobile analytics approaches and tools that can be deployed to understand and leverage mobile usage behavior. (10 Marks)

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3. Retailers use analytics in a variety of ways. Specialty retailers use video analytics to study customer paths and behavior, helping them to design more effective store layouts. Big Box retailers invest in Wi-Fi networking and new mobile way-finding apps to help customers navigate through large stores or malls, getting them to desired products faster. Resorts and hotels are investing in mobile analytics to gather shopper information from their retail spaces. Mall operators are using the network to track social media and shopping patterns, and delivering this value-add information to tenants. Grocery and fast-moving goods retailers are utilizing video analytics for traffic and conversion analysis, and then using the same information to integrate workforce management and re-align staffing based on traffic trends. Specialty retailers are using social sentiment analytics to improve “voice of the customer” feedback to assess overall brand status and the launch of new products, services, or offers. Retailers can use analytics tools to measure traffic, wait times, and queue lengths, proactively anticipating resource demands across the store. For example, front-end staffing demand in grocery can be anticipated using a combination of real-time traffic counting, trip time data, and data on staff on hand. Resources are thus dynamically allocated based on real-time information, improving productivity of labor hours and improving customer satisfaction. Through presence and location-based mobility analytics, retailers pinpoint the location of opt-in shoppers when they are close to a store location. With personalized reminders or discount offers sent directly to their smartphones, consumers are more motivated to visit the store if they are nearby. Combining social and mobile analytics with loyalty information, retailers can create personalized, more relevant engagements with shoppers. For example, say that a customer enters the shoe department. Their store history shows that 60% of past purchases included a coupon. The retailer can improve the chance of another sale by sending, in real time, a special offer or communicating through Twitter about a current promotion. Such communications change the customer/store relationship from transaction-based to more value-based, creating more sustainable brand loyalty.

(Source: Beyond Big Data: How Next-Generation Shopper Analytics and the Internet of Everything Transform the Retail Business.

https://www.insight.com/content/dam/insight-web/en_US/article-images/whitepapers/partner-whitepapers/beyond-big-data-how-next-generation-shopper-analytics-and-the-internet-of-everything-transform-the-retail-business.pdf)

a. Give an example of how an Indian retailer has used analytics to improve customer experience within the store. (5 Marks)

b. Give an example of a how an Indian retailer has used social and mobile analytics for better customer engagement. (5 Marks)

 

Emerging Technologies: IoT, Augmented Reality, Virtual Reality

1. Virtual reality refers to interactive images or videos which enable the viewer to explore the entire 360 degrees of a scene. Unlike a regular image of video, which is shot from a fixed view point, VR production captures every part of a location. In the travel industry, virtual reality can be used to capture tourism destinations in a unique and immersive way. This is achieved using specialist cameras, rigs, and software. The finished content can then be viewed on either a VR headset or a regular computer or mobile device. Many people assume that VR content can only be viewed on a specialist VR headset but this is not the case. You have been appointed as a consultant to a travel company Kesariya, who plans to implement VR technology. What are the different ways in which Kesariya can use VR? What benefits will the company have in using such technology?

(10 Marks)

2. Schneider Electric announced the launch of ‘Easy Homes', bringing Internet of Things (IoT) to power homes. Easy Homes empowers customers to manage power in their homes through a single app, the company said in a statement. With four interfaces, it can be operated through Alexa or Google Home, smart phone, remote and switches to control power usage in the house, it said. It converts homes into a smart home, turning every switch and appliance into a connected device, the company said. Easy Homes can be installed without changing the existing electrical setup, upgrading homes in just about four hours, the statement said. Mention the names of companies and their products that offer smart home solutions. What are the security threats when using smart homes?

Source:https://economictimes.indiatimes.com/tech/internet/schneider-electric-launches-easy-homes-bringing-iot-to-power-homes/articleshow/72841213.cms (10 Marks)

 

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3. Augmented reality can be defined as that technology that allows adding virtual elements to a real image that is visualized through an electronic device. For this, markers or codes are usually used so that, when focused on an adapted device, it projects a virtual image onto a real image, thus creating a transformed reality. Augmented reality in education is part of what are called emerging pedagogies. These teaching techniques are defined as those pedagogical ideas that arise around Information Technologies and that propose new educational approaches based on collaboration, interaction, creativity and innovation. The objective of augmented reality in education is to build environments with a high degree of participation and interactivity, in which the student is able to build, design, modify, experiment and become much more actively involved in the learning process. Augmented reality is a relatively young technology. It has been used in the educational field for years, but there is no doubt that its implementation is still scarce. There is still a long way to go to take advantage of this technology in the classroom, but there are already numerous ways to integrate augmented reality in education. (Source: https://analyticsindiamag.com/augmented-reality-and-the-future-of-education/)

a. How can AR be used in providing management education? Explain the benefits of using AR in management education? (5 Marks)

b. Give an example of an educational startup that provide AR solution to educational institutes. What are the certain challenges in adopting AR by educational institutes? (5 Marks)

 

NMIMS SEMESTER 3 PGDBM DECEMBER 2020 ASSIGNMENTS

 

Organization theory structure and design

1. ‘Groceries Unlimited’ has hired you as an HR Consultant to help them improve their organizational performance. Which internal organizational aspects would you consider that should be aligned with each other for maximum success? Explain the 7S framework in the context of this start-up company. Conclude by giving your opinion on how it will impact performance. (10 Marks)

2. Mario always wanted to establish his own retail company. He had all the financial and physical resources required to begin but he was not aware of the key fundamental elements of an organization. Why do you think these are important? As an HR specialist, help him with this task by designing the main organizational elements. Also, align these with his retail business. (10 Marks)

3. As project leaders, while Julia believes in enhancing each team member’s effectiveness, George believes in focusing on enhancing the overall organizational effectiveness. This difference of opinion always confuses their team members. Now, the senior management has realized that it is high time to get the issue sorted. So, the HR Manager, John Cooper has been assigned the task to devise a standardized and holistic process of measuring organizational effectiveness. Along with this, the management has also asked him to come up with a contemporary effectiveness approach that will replace the traditional approaches. Keeping the above scenario in mind,

a. Explain how John Cooper will devise a holistic process of measuring organizational effectiveness. (5 Marks)

b. Explain which, one, contemporary approach will John choose and why? (5 Marks)

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Consumer behavior

Lifebuoy was introduced by Lever Brothers in 1895 in England. Originally a carbolic soap containing phenol, different varieties were later introduced without the medicinal carbolic smell, such as the coral-colored Lifebuoy during the late 1950s and Lifebuoy Minty Refresher in 1966. Lifebuoy first came to India in 1895 in Bombay. It was an instant success. Lifebuoy is India‟s largest selling soap brand and has been so for a long time now. It is the only soap brand to have ever crossed 100,000 tonnes in sales in a single year. The brand has a mammoth user base of over 600 million consumers in India and is one of the most recognisable symbols of health. Remarkably, over the next 109 years the brand has never veered away from its original platform. It has consistently stood for „Washing away germs to keep you protected and healthy‟. Constantly evolving and keeping pace with the times, the brand has undergone huge makeovers and still delivers a distinctive, compelling promise of health for the whole family.

In the product front from the very early stages, Lifebuoy was the basic brand that upgraded consumers who used other products by delivering a basic, cleansing experience. In 1964, it saw its first major re-launch with significant improvement in product quality, a change in the tablet shape as well as the wrapper which had continued from the initial days of Lifebuoy.

The latest formulation was introduced in the market in 2002. Today, this soap continues to be the most effective against germs and also has an invigorating and very distinct perfume that makes every bath enjoyable. The new avatar is just the beginning in the evolution of Lifebuoy. This brand aspires to make the concept of health and hygiene not only an important one, but also an enjoyable experience for the consumer.

Keeping in line with its objective of providing „Health and hygiene for everybody‟, Lifebuoy has added to its repertoire, Lifebuoy Active Green (with the goodness of neem and tulsi) and Lifebuoy Active Gold (with the goodness of milk cream). This is of course, in addition to Lifebuoy Active Red and Lifebuoy Active Orange which are the trusted choice of millions. There is also the Lifebuoy liquid soap that ensures that hands are protected from germs. Now Lifebuoy also has a talcum powder, efficiently delivering a promise of „All day protection from body odour, by fighting germs‟. The Lifebuoy franchise, through each of the products, has stayed true to its promise of meeting health and hygiene concerns.

On the pricing front, Lifebuoy in urban and rural markets, the brand has gained a familiar and likable status due to its effective pricing. A 125 gm lifebuoy soap costs about Rs26. Bodywash costs around Rs175. Lifebuoy keeps its product prices relatively lower than the prices of its competition. This has been an advantage for the brand and has led to making it one of the most popular choices among Indians.

Promotions with Lifebuoy has always made in win many accolades. The advertising and communication for Lifebuoy has been recognised as one of the most effective at the advertising effectiveness awards „Effies-2003‟. The Lifebuoy jingle, synonymous with health and hygiene, has become a classic – indeed, it can be considered as part of the Indian social fabric. The Brand Equity Survey, 2003 ranked this mega-brand as one of the Most Trusted Brands in India.

Be it promoting itself in traditional media through ATL (Above-the-line) or BTL (Below-the-line) activities or social media.

It created a hysteria in Dubai where it partnered with Geometry Global for an on-ground activation awareness programme. Since shoppers can pick up germs when they shop for groceries with your cart in the supermarket. The Lifebuoy‟s team created a handy doughnut-shaped gadget that slides along the shopping cart handle, instantly sanitizing it. On the one hand, this enabled healthier shopping, killing 99% of germs with one swipe, and on the other, it raised awareness of Lifebuoy‟s sanitizer gel (refer figure 1).

In India, Lifebuoy as a brand has taken long steps in generating good health hygiene habits among Indian consumers. In the year 2013, at the world‟s largest religious festival Maha Kumbh Mela, Lifebuoy reminded attendees to wash their hands before they eat by hand stamping 2.5 million chapattis (rotis) with the message: “Did you wash your hands with Lifebuoy?” (Refer figure 2).If that was not all Hindustan Unilever‟s created an award-winning campaign with social cause marketing at its heart, which went viral. The soap brand that has been an active proponent of handwashing with soap, kickstarted a movement “Help a child reach 5” to instill hygienic handwashing behaviour in schools and villages, as over two million children under five die of infections like diarrhea and pneumonia. A heartfelt digital film about Gondappa and his son Muthu was created for the campaign, while Facebook and Twitter were abuzz with pledges and the hashtag #helpachildreach5. The video depicted how a father “Gondappa” walked on his hands to a village temple on his son‟s fifth birthday as a part of his son‟s good health wish. The 3-minute film garnered over a million views in the first two weeks and now stands at 19M+ views (refer figure 3).

Indian market is witnessing the creation of a new category in the hand hygiene segment - hand sanitizer. Although hand sanitizer products existed in India since 2002, this category is witnessing a lot of marketing activities only in the last couple of years. Two giants in the Indian FMCG market are fighting it out in creating this category - Dettol and Lifebuoy. Hand Sanitizer is an alternative to soap and used for maintaining hand-hygiene. This product which is available in gel, spray, liquid, or foam form can be used directly to the hand and unlike soaps need not be washed away. Just apply the hand sanitizer and leave it like that. It is not Lifebuoy or Dettol which introduced this product in the Indian market. Godrej Consumer Products Ltd, had introduced this product in the Indian market even as early as 2003. Later Himalaya introduced its brand - Pure Hands – which is a herbal hand sanitizer. But these brands were not able to create a noise in the market so far when compared to Dettol and Lifebuoy.

Hand sanitizers are popular in markets like the West and Europe because of fear for hygiene coupled with the convenience of the product. In India, the Hand Sanitizer market is still nascent but marketers believe that this category will do well on Indian soil due to its vulnerability to various infectious diseases like SARS, bird flu, etc. In fact, in 2002-03, hand sanitizer companies in India tried to cash in on the SARS Virus pandemic which created huge amounts of concern and did not pull up sales as expected. Despite the setback, marketers are optimistic and give a new push. Lifebuoy, a brand that promotes healthy hygiene habits crafts many ways to protect its consumers from these dangers. Hand Sanitizers are priced between INR 30 to as high as INR 500 depending upon the brand and its size of the product offering.

Given that, India has more of the rural population (at 66.46 % in 2017, according to the World Bank collection of development indicators) than that of urban crowd,

1. Which psychological factor or factors of motivation, perception, learning, and attitude is Lifebuoy trying to target in India (10 Marks)

2. Reading the case above suggests the segmentation, targeting, and positioning Lifebuoy is trying to achieve. (10 Marks)

3. Lifebuoy has channelized its hygiene habit formation efforts through various campaigns and events in India as discussed in the case above. Given, that you are a brand manager of Lifebuoy

a. Discuss, what are the other promotional tactics, you will use to make these campaigns intensify in rural India. (5 Marks)

b. Basic Hygiene and cleanliness falls under which cultural value component. Discuss how as a Lifebuoy brand manager you are planning to address it in India. (5 Marks)

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Project management

1. A software development project was planned to be completed in 12 months. The review of the project after eight months revealed that Rs. 120000 was spent on the project for 48% of project completion. Consider total project budget as Rs 240000. Calculate and explain the schedule and cost performance index for this situation. (10 Marks)

2. Take an example of developing a residential project and carry out the project feasibility analysis using the six laws of project feasibility. (10 Marks)

3. You are given the task of preparing project plan for the “Annual Day Function” of your college.

a. Explain work break-down structure and prepare three levels of work break-down structure for this project plan. (5 Marks)

b. Consider hypothetical activities (4-5 tasks) and a project team of 3-4 positions. Prepare RACI Model for the given project plan. (5 Marks)

 

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International business

1. Discuss how Porter’s Diamond Theory can be used to explain India’s growth as a IT services export hub for global markets. (10 Marks)

2. How do the levels of economic integration differ? How does USMCA (United States-Mexico- Canada Agreement) differ from NAFTA in terms of economic benefits for member nations? (10 Marks)

3. Read the passage and answer the questions given below it:

While there’s no launch date yet, the People’s Bank of China is likely to be the first major central bank to issue a digital version of its currency, the yuan, seeking to keep up with -- and control of -- a rapidly digitizing economy. Trials have been held this year in a handful of cities and tests have started with some e-wallets and online apps, with the Covid-19 pandemic and need for social distancing providing a new sense of urgency. Unlike cryptocurrencies such as Bitcoin, dealing in the digital yuan won’t have any presumption of anonymity, and its value will be as stable as the physical yuan, which will be sticking around too. Behind China’s rush is a desire to manage technological change on its own terms. As one PBOC official put it, currency isn’t only an economic issue, it’s also about sovereignty. Not all the details are out, but according to new patents registered by the PBOC and official speeches, it could work something like this: Consumers and businesses would download a digital wallet onto their mobile phone and fill it with money from their account at a commercial bank -- similar to going to an ATM. They then use that money -- dubbed Digital Currency Electronic Payment, or DCEP -- like cash to make and receive payments directly with anyone else who also has a digital wallet. Some questions remain, including the impact on Big Tech companies such as Ant Group Co. and Tencent Holdings Ltd. that already offer payment services. (retrieved from : https://www.bloomberg.com/news/articles/2020-09-08/how-china-is-closing-in-on-its-own-digital-currency-quicktake)

a. What is the role of digital currency in the economic environment of a nation? (5 Marks)

b. How does digital currency impact those companies doing business with China? (5 Marks)

 

NMIMS SEMESTER 3 PGDSCM DECEMBER 2020 ASSIGNMENTS

 

Operations and Supply chain strategies

1. There is a multinational company XYZ that operates in the retail business. The company also launched a couple of new products with their label. Customer demand is increasing because the company has a good product mix. Whereas the level of actual performance is not that much increased. As you are appointed as supply chain manager, suggest some strategies to the organization that ultimately increase performance. (10 Marks)

2. Consider last month you started a new business of Electronics items. You are also thinking to start different branches of your business in your city as well as outside. To increase the revenue you may explore the international market. In the dynamic market, you would face tough competition from different online as well as offline players during the journey. Analyze and suggest a different level of strategies that you will implement in the firm that can improve overall business profit. (10 Marks)

3. A toy company is working in the India market from the last couple of years. The company has many branches within the city and outside as well. The company thinking to start its own manufacturing unit and the government is also motivating manufacturers to start manufacturing within the Indian market.

a. Explain various competitive dimensions in detail that company needs to rework to get better market share and achieve business excellence in the supply chain. (5 Marks)

b. Management is confused about the selection of the production process. Kindly suggest the best method in the production process that improves efficiency. (5 Marks)

 

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Operations management

1. What are various decision criteria for deciding a location for a business setup? Explain these decision criteria with reference to a location decision for setting up a textile manufacturing plant. (10 Marks)

2. Define and explain the term ‘Operations Management’. Explain the role of an Operations Manager in handling Customers and Suppliers in a Supply Chain. Give relevant examples from a Retail Store Operation. (10 Marks)

3. Many business organizations have operations in which inventory management is a daily and constant process. Managing a Restaurant is one such business, wherein the procurement and managing various inventory is a very strategic process. Explain the following concepts (with atleast one example) in Operations of a Restaurant business, and conclude how relevant is it in the business?

a. Economic Ordered Quantity (EOQ) (5 Marks)

b. Vendor Managed Inventory (VMI) (5 Marks)

 

Customer relationship management

1. As a marketing manager of an online delivery application which caters specifically to grocery, what innovation would you introduce to retain your existing customers and attract new customers to increase your customers lifetime value during the current COVID-19 pandemic. (10 Marks)

2. Prepare a Caselet for Salesforce India. Look at their CRM practices and solutions they offer and enlist their competitive advantages vis-à-vis other players in the Indian market. (10 Marks)

3. The male grooming market has been expanding rapidly over the last few years in India. There are umpteen number of brands out there vying for the share of the target audience’s wallet. Face washes, Beard oils, Styling gels, lip balms, Talcum powders, Cologne soaps, moisturizers, etc. are some of the male grooming products available in the market. A multinational FMCG company known for its home and personal care products, is planning to launch a new brand of ‘anti-pollution face wash’ in Indian markets. The face wash will be available nationwide and promises to be a mix of herbal ingredients, aloe vera & charcoal.

a. Devise a customer relationship management strategy based on the segmentation study. (5 Marks)

b. Create a customer profile based on the information provided in the brief given above. (5 Marks)

 

NMIMS SEMESTER 3 RETAIL DECEMBER 2020 ASSIGNMENTS

 

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Consumer behavior

Lifebuoy was introduced by Lever Brothers in 1895 in England. Originally a carbolic soap containing phenol, different varieties were later introduced without the medicinal carbolic smell, such as the coral-colored Lifebuoy during the late 1950s and Lifebuoy Minty Refresher in 1966. Lifebuoy first came to India in 1895 in Bombay. It was an instant success. Lifebuoy is India‟s largest selling soap brand and has been so for a long time now. It is the only soap brand to have ever crossed 100,000 tonnes in sales in a single year. The brand has a mammoth user base of over 600 million consumers in India and is one of the most recognisable symbols of health. Remarkably, over the next 109 years the brand has never veered away from its original platform. It has consistently stood for „Washing away germs to keep you protected and healthy‟. Constantly evolving and keeping pace with the times, the brand has undergone huge makeovers and still delivers a distinctive, compelling promise of health for the whole family.

In the product front from the very early stages, Lifebuoy was the basic brand that upgraded consumers who used other products by delivering a basic, cleansing experience. In 1964, it saw its first major re-launch with significant improvement in product quality, a change in the tablet shape as well as the wrapper which had continued from the initial days of Lifebuoy.

The latest formulation was introduced in the market in 2002. Today, this soap continues to be the most effective against germs and also has an invigorating and very distinct perfume that makes every bath enjoyable. The new avatar is just the beginning in the evolution of Lifebuoy. This brand aspires to make the concept of health and hygiene not only an important one, but also an enjoyable experience for the consumer.

Keeping in line with its objective of providing „Health and hygiene for everybody‟, Lifebuoy has added to its repertoire, Lifebuoy Active Green (with the goodness of neem and tulsi) and Lifebuoy Active Gold (with the goodness of milk cream). This is of course, in addition to Lifebuoy Active Red and Lifebuoy Active Orange which are the trusted choice of millions. There is also the Lifebuoy liquid soap that ensures that hands are protected from germs. Now Lifebuoy also has a talcum powder, efficiently delivering a promise of „All day protection from body odour, by fighting germs‟. The Lifebuoy franchise, through each of the products, has stayed true to its promise of meeting health and hygiene concerns.

On the pricing front, Lifebuoy in urban and rural markets, the brand has gained a familiar and likable status due to its effective pricing. A 125 gm lifebuoy soap costs about Rs26. Bodywash costs around Rs175. Lifebuoy keeps its product prices relatively lower than the prices of its competition. This has been an advantage for the brand and has led to making it one of the most popular choices among Indians.

Promotions with Lifebuoy has always made in win many accolades. The advertising and communication for Lifebuoy has been recognised as one of the most effective at the advertising effectiveness awards „Effies-2003‟. The Lifebuoy jingle, synonymous with health and hygiene, has become a classic – indeed, it can be considered as part of the Indian social fabric. The Brand Equity Survey, 2003 ranked this mega-brand as one of the Most Trusted Brands in India.

Be it promoting itself in traditional media through ATL (Above-the-line) or BTL (Below-the-line) activities or social media.

It created a hysteria in Dubai where it partnered with Geometry Global for an on-ground activation awareness programme. Since shoppers can pick up germs when they shop for groceries with your cart in the supermarket. The Lifebuoy‟s team created a handy doughnut-shaped gadget that slides along the shopping cart handle, instantly sanitizing it. On the one hand, this enabled healthier shopping, killing 99% of germs with one swipe, and on the other, it raised awareness of Lifebuoy‟s sanitizer gel (refer figure 1).

In India, Lifebuoy as a brand has taken long steps in generating good health hygiene habits among Indian consumers. In the year 2013, at the world‟s largest religious festival Maha Kumbh Mela, Lifebuoy reminded attendees to wash their hands before they eat by hand stamping 2.5 million chapattis (rotis) with the message: “Did you wash your hands with Lifebuoy?” (Refer figure 2).If that was not all Hindustan Unilever‟s created an award-winning campaign with social cause marketing at its heart, which went viral. The soap brand that has been an active proponent of handwashing with soap, kickstarted a movement “Help a child reach 5” to instill hygienic handwashing behaviour in schools and villages, as over two million children under five die of infections like diarrhea and pneumonia. A heartfelt digital film about Gondappa and his son Muthu was created for the campaign, while Facebook and Twitter were abuzz with pledges and the hashtag #helpachildreach5. The video depicted how a father “Gondappa” walked on his hands to a village temple on his son‟s fifth birthday as a part of his son‟s good health wish. The 3-minute film garnered over a million views in the first two weeks and now stands at 19M+ views (refer figure 3).

Indian market is witnessing the creation of a new category in the hand hygiene segment - hand sanitizer. Although hand sanitizer products existed in India since 2002, this category is witnessing a lot of marketing activities only in the last couple of years. Two giants in the Indian FMCG market are fighting it out in creating this category - Dettol and Lifebuoy. Hand Sanitizer is an alternative to soap and used for maintaining hand-hygiene. This product which is available in gel, spray, liquid, or foam form can be used directly to the hand and unlike soaps need not be washed away. Just apply the hand sanitizer and leave it like that. It is not Lifebuoy or Dettol which introduced this product in the Indian market. Godrej Consumer Products Ltd, had introduced this product in the Indian market even as early as 2003. Later Himalaya introduced its brand - Pure Hands – which is a herbal hand sanitizer. But these brands were not able to create a noise in the market so far when compared to Dettol and Lifebuoy.

Hand sanitizers are popular in markets like the West and Europe because of fear for hygiene coupled with the convenience of the product. In India, the Hand Sanitizer market is still nascent but marketers believe that this category will do well on Indian soil due to its vulnerability to various infectious diseases like SARS, bird flu, etc. In fact, in 2002-03, hand sanitizer companies in India tried to cash in on the SARS Virus pandemic which created huge amounts of concern and did not pull up sales as expected. Despite the setback, marketers are optimistic and give a new push. Lifebuoy, a brand that promotes healthy hygiene habits crafts many ways to protect its consumers from these dangers. Hand Sanitizers are priced between INR 30 to as high as INR 500 depending upon the brand and its size of the product offering.

Given that, India has more of the rural population (at 66.46 % in 2017, according to the World Bank collection of development indicators) than that of urban crowd,

1. Which psychological factor or factors of motivation, perception, learning, and attitude is Lifebuoy trying to target in India (10 Marks)

2. Reading the case above suggests the segmentation, targeting, and positioning Lifebuoy is trying to achieve. (10 Marks)

3. Lifebuoy has channelized its hygiene habit formation efforts through various campaigns and events in India as discussed in the case above. Given, that you are a brand manager of Lifebuoy

a. Discuss, what are the other promotional tactics, you will use to make these campaigns intensify in rural India. (5 Marks)

b. Basic Hygiene and cleanliness falls under which cultural value component. Discuss how as a Lifebuoy brand manager you are planning to address it in India. (5 Marks)

 

 

 

 

 

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Sales management

1. Study and prepare the sales management structure of any 2 FMCG Companies of your choice. (10 Marks)

2. You are the territory sales manager of Eureka Forbes water purifiers. You have 3 new recruits under you. Help them prepare a sales plan. (10 Marks)

3. ABC Co. is into selling of skincare products. Since it is new, it is aggressively selling its products to the markets in which it operates. There is a lot of competition in the market and so the Co. has to continuously come up with different innovative ways in which it can make its presence felt. The Salesmen are having high sales targets and being pressurized to perform well. Amidst this, an existing brand has also branched out into the same range of skincare products and gaining good customer footfall as they are already well known in the market. ABC Co. is not just losing out on its customer base but also on its sales personnel.

a. Analyze the case and explain what could be the probable reasons for the employees leaving the organization. (5 Marks)

b. What according to you should be the right way to motivate these employees into staying with the company? (5 Marks)

 

NMIMS SEMESTER 3 PGDBFM DECEMBER 2020 ASSIGNMENTS

 

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Financial institutions and markets

1. In your view, what can be the possible reasons behind the increasingly high NPAs of the Indian banks? How far can this be attributed to the conditions prevailing in the Indian economy? (10 Marks)

2. ABC Fashion Pvt. Ltd. is a leading apparel company in India. They want to expand and modernize their current business model and thus requires funding to their business. You have been hired as a Financial consultant to ABC Fashion. As a consultant suggest the various methods as to how ABC Fashion Pvt. Ltd. can raise funds through primary or secondary market for their business. (10 Marks)

3.a. Rahul is an active investor and have invested in mutual fund and fixed deposits. He wants to diversify his existing portfolio by investing in derivative instruments but he is not sure about it. Suggest few derivative instruments to Rahul. (5 Marks)

3.b. “Banks are the financial intermediaries that facilitate the flow of funds in the economy”.

In regard to the above statement discuss some of the functions of commercial banks? (5 Marks)

 

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NMIMS SEMESTER 4 PGDHRM DECEMBER 2020 ASSIGNMENTS

 

Business Ethics, Governance and Risk

1. Food plants or crops, which have been genetically altered, are known as genetically modified foods. The genetic alteration is meant to make it commercially competitive, yet it is not without environmental and ethical concerns and dilemmas. What according to you are the Four main short term benefits to the producer/consumer of genetically modified food crop, elaborate? Also identify and explain any Four long term negative impact of genetically modified food crop on the environment as well as human health. (10 Marks)

2. Environmental sustainability is an ethical principle. Identify any Three principles /concerns involved in environmental ethics. Elaborate on any Three critical practices /processes adopted by business to showcase that ethical environmental responsibility has been embedded in their over all business strategy (10 Marks)

3. a. Amrita is a successful Vice President, Finance since last 3 years of a mid size FMCG company, recognized as a highly motivated, committed and capable executive across the organization. When the CEO of the company meets with an accident and is paralyzed the Company Board chooses to elevate Amrita’s junior, Karan, Vice President, Marketing, who is just one year old in the company, as the next CEO. The organization is now largely divided into 2 factions, each favoring either Amrita or Karan. You are the Head of Human Resources thinking of addressing this issue of gender discrimination. According to you, which Five factors influence the attitude of an individual towards gender bias? How can this attitude be changed/overcome? (5 Marks)

3. b. How has study of Business Ethics benefitted YOU as a person or a manager? (5 Marks)

 

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Research Methodology

1. You have been asked to justify the use of mixed method in your upcoming research project. How will you justify it? What would you specify as its downside?

(10 Marks)

2. What is meant by a dependent variable? Identify the one from the following theoretical model. State any six hypotheses from this model. Identify any two mediating variables.

(10 Marks)

3. “I think we should conduct lab experiment instead of field experiment. We have got a limited budget. With such budget, conducting field experiment is not possible. Let's not even discuss about it." Pranav was quite frustrated with the recent cut in the budget of their research project. "Relax Pravin!" Dr Santosh Mahajani tried to pacify Pravin. "Don't compromise on the research methodology just because the budget has got reduced. We will need to make a decision based on what we need to achieve instead of what budget we have".

a. In what circumstances, Pranav should choose field experiment? What he should do to accommodate the recent budget cut? (5 Marks)

b. In what circumstances, Pranav should choose lab experiment? What he should do to accommodate the recent budget cut? (5 Marks)

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NMIMS SEMESTER 4 PGDOM DECEMBER 2020 ASSIGNMENTS

 

Business Ethics, Governance and Risk

1. Food plants or crops, which have been genetically altered, are known as genetically modified foods. The genetic alteration is meant to make it commercially competitive, yet it is not without environmental and ethical concerns and dilemmas. What according to you are the Four main short term benefits to the producer/consumer of genetically modified food crop, elaborate? Also identify and explain any Four long term negative impact of genetically modified food crop on the environment as well as human health. (10 Marks)

2. Environmental sustainability is an ethical principle. Identify any Three principles /concerns involved in environmental ethics. Elaborate on any Three critical practices /processes adopted by business to showcase that ethical environmental responsibility has been embedded in their over all business strategy (10 Marks)

3. a. Amrita is a successful Vice President, Finance since last 3 years of a mid size FMCG company, recognized as a highly motivated, committed and capable executive across the organization. When the CEO of the company meets with an accident and is paralyzed the Company Board chooses to elevate Amrita’s junior, Karan, Vice President, Marketing, who is just one year old in the company, as the next CEO. The organization is now largely divided into 2 factions, each favoring either Amrita or Karan. You are the Head of Human Resources thinking of addressing this issue of gender discrimination. According to you, which Five factors influence the attitude of an individual towards gender bias? How can this attitude be changed/overcome? (5 Marks)

3. b. How has study of Business Ethics benefitted YOU as a person or a manager? (5 Marks)

 

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Research Methodology

1. You have been asked to justify the use of mixed method in your upcoming research project. How will you justify it? What would you specify as its downside?

(10 Marks)

2. What is meant by a dependent variable? Identify the one from the following theoretical model. State any six hypotheses from this model. Identify any two mediating variables.

(10 Marks)

3. “I think we should conduct lab experiment instead of field experiment. We have got a limited budget. With such budget, conducting field experiment is not possible. Let's not even discuss about it." Pranav was quite frustrated with the recent cut in the budget of their research project. "Relax Pravin!" Dr Santosh Mahajani tried to pacify Pravin. "Don't compromise on the research methodology just because the budget has got reduced. We will need to make a decision based on what we need to achieve instead of what budget we have".

a. In what circumstances, Pranav should choose field experiment? What he should do to accommodate the recent budget cut? (5 Marks)

b. In what circumstances, Pranav should choose lab experiment? What he should do to accommodate the recent budget cut? (5 Marks)

 

World class operations

1. Briefly explain the ways the manufacturing industries transform to become World Class. (10 Marks)

2. Why Quality Awards are important in the achievement of operational strategies which make the firms establish world class operations? (10 Marks)

3. a. How important are the environmental considerations in achieving world class companies? (5 Marks)

3. b. You have been engaged by a large chemical plant to advice on environmental standards to be implemented for the plant to be world class. (5 Marks)

 

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Lean Six sigma

1. Several Indian companies are using Six Sigma methodology as a tool for improving their supply chain performance. Using an industry example, explain how Six Sigma deployment has helped the company in improving its supply chain performance. (10 Marks)

2. What are process maps? Select an Indian organization, and explain how process mapping could be used for improving the efficiency levels in the organization. (10 Marks)

3. Another train derailment, 65 dead. Everyone reacts with anger; the usual blame game, Railways announce some cash relief. The present day price for the life of a major rail accident victim is Rs 5 lakhs and a vague rail job offer to next of kin. Enquiry ordered. Matter over, rail business moves on. Unfortunately in most of the densely populated developing countries, including India, loss of human lives may not impact as much as it does in developed countries. That is why Indian Railways' existing safety policies are never impacted by either the frequencies or enormities of rail accidents. Now the question is whether Indian Railways should make some drastic rethinking on their approach to rail safety?

Since 2002-03, the Indian Railways have focused on shoring up their revenues, adopting multiple strategies. Longer passenger trains and heavier freight trains helped cater to the increase in demand for passenger services and afford economies of scale. However, the introduction of several hundreds of new passenger trains and heavier freight trains year after year, on many of the busy routes, demands more intensified track maintenance.

Routes being heavily occupied, even nominated daily traffic blocks are curtailed. Till Dedicated Freight Corridors emerge, in several of the oversaturated routes, trains will continue to run under increasingly risky operating conditions. Vision 2020 repeats the same, familiar safety policy prescriptions, contained in tenth and eleventh 5 year Plan documents. Since most of these within the box thinking have failed to deliver, it is now time to think of railway safety, the way Richard Branson did with his Virgin Trains in the UK.

Like Branson's Virgin Train Operating Company, we too need trains that should be able to survive accidents at full speed, regardless of cause and passengers should be able to safely walk out of coaches at accident spots. In existing bogie designs, at the time of accidents, one coach tends to ride over the other one, crushing the coach in front. Sivadasan, R. (2011, July 16). 'We need Six Sigma trains'. Retrieved August 30, 2020, from https://www.deccanherald.com/content/176907/we-need-six-sigma-trains.html

Read different published case studies/ research papers and

a. Prepare a roadmap for Indian Railways to make all its trains a “Six Sigma Train”? (5 Marks)

b. Explain how Indian Railways can use lean techniques for optimizing flow? (5 Marks)

 

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New product development and managing innovation

1. Explain in depth the strategy framework that organizations employ in order to survive in the dynamic and challenging environment? (10 Marks)

2. Which method of risk management do you recommend in the new product development project? Explain the possible risk management issues that occur. (10 Marks)

3. Toysarus is leading toy manufacturer in the US whose sales have been declining since the last couple of years. Somehow their toys do not seem to catch the attention and interest it did previously for its customers. The project manager wishes to apply dimensional analysis to analyze the problem.

a. Elaborate the dimensions that should be analyzed by Toysarus? (5 Marks)

b. What steps should they follow to once again bounce back and generate great revenues from the sale of their products? (5 Marks)

 

NMIMS SEMESTER 4 PGDMM DECEMBER 2020 ASSIGNMENTS

 

Business Ethics, Governance and Risk

1. Food plants or crops, which have been genetically altered, are known as genetically modified foods. The genetic alteration is meant to make it commercially competitive, yet it is not without environmental and ethical concerns and dilemmas. What according to you are the Four main short term benefits to the producer/consumer of genetically modified food crop, elaborate? Also identify and explain any Four long term negative impact of genetically modified food crop on the environment as well as human health. (10 Marks)

2. Environmental sustainability is an ethical principle. Identify any Three principles /concerns involved in environmental ethics. Elaborate on any Three critical practices /processes adopted by business to showcase that ethical environmental responsibility has been embedded in their over all business strategy (10 Marks)

3. a. Amrita is a successful Vice President, Finance since last 3 years of a mid size FMCG company, recognized as a highly motivated, committed and capable executive across the organization. When the CEO of the company meets with an accident and is paralyzed the Company Board chooses to elevate Amrita’s junior, Karan, Vice President, Marketing, who is just one year old in the company, as the next CEO. The organization is now largely divided into 2 factions, each favoring either Amrita or Karan. You are the Head of Human Resources thinking of addressing this issue of gender discrimination. According to you, which Five factors influence the attitude of an individual towards gender bias? How can this attitude be changed/overcome? (5 Marks)

3. b. How has study of Business Ethics benefitted YOU as a person or a manager? (5 Marks)

 

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Research Methodology

1. You have been asked to justify the use of mixed method in your upcoming research project. How will you justify it? What would you specify as its downside? (10 Marks)

2. What is meant by a dependent variable? Identify the one from the following theoretical model. State any six hypotheses from this model. Identify any two mediating variables.

(10 Marks)

3. “I think we should conduct lab experiment instead of field experiment. We have got a limited budget. With such budget, conducting field experiment is not possible. Let's not even discuss about it." Pranav was quite frustrated with the recent cut in the budget of their research project. "Relax Pravin!" Dr Santosh Mahajani tried to pacify Pravin. "Don't compromise on the research methodology just because the budget has got reduced. We will need to make a decision based on what we need to achieve instead of what budget we have".

a. In what circumstances, Pranav should choose field experiment? What he should do to accommodate the recent budget cut? (5 Marks)

b. In what circumstances, Pranav should choose lab experiment? What he should do to accommodate the recent budget cut? (5 Marks)

 

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Services marketing

1. In the midst of the current lockdown in the country, the opening of a new salon got postponed. Now since the government has given the permission for the salons to open throughout the country, can you please guide ABC Ltd. about how can they manage the 7P’s of Service Marketing in times of the Pandemic (10 Marks)

2. A new hotel chain is confused as to what all supplementary services they should provide to their customers. Can you please guide them about supplementary services by using the Flower of Service (10 Marks)

3. A newly refurbished mall post the lockdown is bearing a beautiful look to it. But the owners are not sure whether they have been able to create the right Service Environment. a. Can you as a consultant guide them on the same using the Mehrabian Russel Stimulus Response Model (5 Marks)

b. Can you as a consultant guide them using the Russel Model of Affect (5 Marks)

 

Marketing research

1. As a researcher, you need to study how many Kirana stores in Mumbai sell corn flakes of well-known US firm namely Kelloggs. Which non-probabilistic sampling method would you use to complete your research? Also state the reasons behind choosing that method. Also explain as to how will you proceed ahead with choosing the areas/ localities in Mumbai to conduct your research alongwith timelines. (10 Marks)

2. You are the Head of a Market Research Organisation. Your FMCG client Kraft Heinz has recently introduced “High Fibre,” a new type of biscuit that contains ingredients that are meant to be good for Heart patients. The FMCG company wants to understand how customers are reacting to their recently launched biscuit. Draft a Questionnaire containing not more than 20 questions that would succinctly address the query posed by the FMCG client. (10 Marks)

3. You have been recently appointed as a “New Product Development” Head for Voltas Beko (Tata-Beko Alliance Company). You have been asked to develop 2 new innovative products namely Dishwasher & Air Purifier as part of their product portfolio.

a. Explain the process in detail to arrive at the creation of your 2 new products (5 Marks)

b. Is there a need to conduct Test Marketing? If Yes or No, please state your reasons to support your answer. (5 Marks)

 

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B2B marketing

1. A business marketer (who is a potential supplier) is keen to supply cold-rolled (CR) steel coils to a major passenger car manufacturer, who has been buying the same material from three other suppliers on regular basis for the past few years. As per the purchase policy, the car manufacturer cannot buy any material from more than three suppliers. What should the business marketer do to supply CR steel coils to the major passenger car manufacturer? (10 Marks)

2. Suppose you are working in a courier services company, which is ranked fourth in the domestic Indian market in terms of market share. Your company management thinks that one of the ways to improve sales & profit performance, as well as the company’s market share, is to implement the concept of Integrated Marketing Communications (IMC). You are asked to prepare a proposal indicating the objectives, strategies & challenges in implementing the IMC. (10 Marks)

3. Read the following Case & solve the questions given:

When SS Electroplating Company started the electroplating operations in a residential location in Bengaluru, it received a notice from the pollution Control Board to install the effluent treatment plant within 15 days, failing which they would seal the plant.

The Director of the company collected the information that it would cost about 10,00,000 to buy an effluent treatment plant, an area of about 600 sq.feet to install it over a period of 2-3 months, & running cost of about 40,000 per month for the purchase of material like costic soda & others. The effluent contained nickel, synide, cromium, cadminum & zinc, which were to be treated separately using different chemicals. After effluent liquid of about 800 litres per day was treated, the sludge was to be dried, packed, stored & dumped in a government notified place. The entire process would not only cost substantial amount, but also would need additional area of about 600-700 sq. feet

The company gathered information that some of the competitors outsourced the effluent treatment to government approved agencies, who collected the effluent liquid from these chemical & electroplating factories, & treated ( or neutralized) the chemicals at their effluent treatment plants. These agencies charged 10 to 15 per litre for the treatment of effluent liquid, depending on the type of chemicals. The cost of outsourcing was considered much higher compared to in-house effluent treatment plant. However, SS Electroplating Company, like many other chemical & electroplating factories did not have additional area for the installation of effluent treatment plant.

The Director was aware that the liquid waste from the factory would have harmful effects on the surrounding residential area. He also could not violate the Government regulation on environment control. The director had very little time – two weeks – to decide & act.

a. If you were the Director of the company, what would you do & why? (5 Marks)

b. Should all companies in this industry come up together as to save cost. Provide your suggestions (5 Marks)

 

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Integrated marketing communications

1. Develop an Integrated Marketing Communication Plan for Patanjali’s Coronil Kit which claims to boost immunity and aids in COVID management. Clearly identify the target audience and the various mediums of communication. Briefly elucidate the rationale behind the suggested mediums of communication and the expected outcome in terms of reach and conversion for the same. (10 Marks)

2. Review the recent communication campaigns of Netflix India. How similar or different is it from Amazon Prime India. As a marketing expert/opinion leader which of these campaigns you think would result in more viewership and why? (10 Marks)

3. Fortune Foods #AamchaGharChaRaja Campaign talks about celebrating festivals in the New Normal (Source: Retrieved from www.afaqs.com). a. Identify the Advertising Objectives of the Campaign. (5 Marks)

b. What kind of Advertising research the company must have conducted to get this campaign live? How does the marketer evaluate such a campaign in the New Normal? (5 Marks)

 

NMIMS SEMESTER 4 PGDFM DECEMBER 2020 ASSIGNMENTS

 

Business Ethics, Governance and Risk

1. Food plants or crops, which have been genetically altered, are known as genetically modified foods. The genetic alteration is meant to make it commercially competitive, yet it is not without environmental and ethical concerns and dilemmas. What according to you are the Four main short term benefits to the producer/consumer of genetically modified food crop, elaborate? Also identify and explain any Four long term negative impact of genetically modified food crop on the environment as well as human health. (10 Marks)

2. Environmental sustainability is an ethical principle. Identify any Three principles /concerns involved in environmental ethics. Elaborate on any Three critical practices /processes adopted by business to showcase that ethical environmental responsibility has been embedded in their over all business strategy (10 Marks)

3. a. Amrita is a successful Vice President, Finance since last 3 years of a mid size FMCG company, recognized as a highly motivated, committed and capable executive across the organization. When the CEO of the company meets with an accident and is paralyzed the Company Board chooses to elevate Amrita’s junior, Karan, Vice President, Marketing, who is just one year old in the company, as the next CEO. The organization is now largely divided into 2 factions, each favoring either Amrita or Karan. You are the Head of Human Resources thinking of addressing this issue of gender discrimination. According to you, which Five factors influence the attitude of an individual towards gender bias? How can this attitude be changed/overcome? (5 Marks)

3. b. How has study of Business Ethics benefitted YOU as a person or a manager? (5 Marks)

 

Research Methodology

1. You have been asked to justify the use of mixed method in your upcoming research project. How will you justify it? What would you specify as its downside? (10 Marks)

2. What is meant by a dependent variable? Identify the one from the following theoretical model. State any six hypotheses from this model. Identify any two mediating variables.

(10 Marks)

3. “I think we should conduct lab experiment instead of field experiment. We have got a limited budget. With such budget, conducting field experiment is not possible. Let's not even discuss about it." Pranav was quite frustrated with the recent cut in the budget of their research project. "Relax Pravin!" Dr Santosh Mahajani tried to pacify Pravin. "Don't compromise on the research methodology just because the budget has got reduced. We will need to make a decision based on what we need to achieve instead of what budget we have".

a. In what circumstances, Pranav should choose field experiment? What he should do to accommodate the recent budget cut? (5 Marks)

b. In what circumstances, Pranav should choose lab experiment? What he should do to accommodate the recent budget cut? (5 Marks)

 

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Financial institutions and markets

1. In your view, what can be the possible reasons behind the increasingly high NPAs of the Indian banks? How far can this be attributed to the conditions prevailing in the Indian economy? (10 Marks)

2. ABC Fashion Pvt. Ltd. is a leading apparel company in India. They want to expand and modernize their current business model and thus requires funding to their business. You have been hired as a Financial consultant to ABC Fashion. As a consultant suggest the various methods as to how ABC Fashion Pvt. Ltd. can raise funds through primary or secondary market for their business. (10 Marks)

3.a. Rahul is an active investor and have invested in mutual fund and fixed deposits. He wants to diversify his existing portfolio by investing in derivative instruments but he is not sure about it. Suggest few derivative instruments to Rahul. (5 Marks)

3.b. “Banks are the financial intermediaries that facilitate the flow of funds in the economy”.

In regard to the above statement discuss some of the functions of commercial banks? (5 Marks)

 

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Project management

1. A software development project was planned to be completed in 12 months. The review of the project after eight months revealed that Rs. 120000 was spent on the project for 48% of project completion. Consider total project budget as Rs 240000. Calculate and explain the schedule and cost performance index for this situation. (10 Marks)

2. Take an example of developing a residential project and carry out the project feasibility analysis using the six laws of project feasibility. (10 Marks)

3. You are given the task of preparing project plan for the “Annual Day Function” of your college.

a. Explain work break-down structure and prepare three levels of work break-down structure for this project plan. (5 Marks)

b. Consider hypothetical activities (4-5 tasks) and a project team of 3-4 positions. Prepare RACI Model for the given project plan. (5 Marks)

 

NMIMS SEMESTER 4 PGDITM DECEMBER 2020 ASSIGNMENTS

 

Business Ethics, Governance and Risk

1. Food plants or crops, which have been genetically altered, are known as genetically modified foods. The genetic alteration is meant to make it commercially competitive, yet it is not without environmental and ethical concerns and dilemmas. What according to you are the Four main short term benefits to the producer/consumer of genetically modified food crop, elaborate? Also identify and explain any Four long term negative impact of genetically modified food crop on the environment as well as human health. (10 Marks)

2. Environmental sustainability is an ethical principle. Identify any Three principles /concerns involved in environmental ethics. Elaborate on any Three critical practices /processes adopted by business to showcase that ethical environmental responsibility has been embedded in their over all business strategy (10 Marks)

3. a. Amrita is a successful Vice President, Finance since last 3 years of a mid size FMCG company, recognized as a highly motivated, committed and capable executive across the organization. When the CEO of the company meets with an accident and is paralyzed the Company Board chooses to elevate Amrita’s junior, Karan, Vice President, Marketing, who is just one year old in the company, as the next CEO. The organization is now largely divided into 2 factions, each favoring either Amrita or Karan. You are the Head of Human Resources thinking of addressing this issue of gender discrimination. According to you, which Five factors influence the attitude of an individual towards gender bias? How can this attitude be changed/overcome? (5 Marks)

3. b. How has study of Business Ethics benefitted YOU as a person or a manager? (5 Marks)

 

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Research Methodology

1. You have been asked to justify the use of mixed method in your upcoming research project. How will you justify it? What would you specify as its downside? (10 Marks)

2. What is meant by a dependent variable? Identify the one from the following theoretical model. State any six hypotheses from this model. Identify any two mediating variables.

(10 Marks)

3. “I think we should conduct lab experiment instead of field experiment. We have got a limited budget. With such budget, conducting field experiment is not possible. Let's not even discuss about it." Pranav was quite frustrated with the recent cut in the budget of their research project. "Relax Pravin!" Dr Santosh Mahajani tried to pacify Pravin. "Don't compromise on the research methodology just because the budget has got reduced. We will need to make a decision based on what we need to achieve instead of what budget we have".

a. In what circumstances, Pranav should choose field experiment? What he should do to accommodate the recent budget cut? (5 Marks)

b. In what circumstances, Pranav should choose lab experiment? What he should do to accommodate the recent budget cut? (5 Marks)

 

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International logistics & Supply chain management

1. A foreign automobile company is planning its foray into Indian market starting with a sub-compact SUV designed specifically for the Indian consumer. Given the sales trends of competitors in this segment, the company has forecast strong demand for its offering & is confident of good sales volumes. Help the company in its supply chain planning & suggest a supply chain strategy for its Indian foray. (10 Marks)

2. An Indian toy manufacturing SME located in the state of Uttar Pradesh & catering only to the domestic market has sensed a big export market for its products in the adjacent countries of Nepal, Bangladesh & Sri Lanka. Contemplating expansion to these markets, the company is evaluating the logistics & supply chain requirements for exporting to these countries. What considerations must drive the logistics planning for this potential export business? Based on these logistical considerations, would you recommend targeting all / some / one of these export markets? Explain the most suitable choice of logistics strategy (in-house / 3PL / 4PL etc.) for your recommended market/s. (10 Marks)

3. Mumbai-based trading company imports various high-end consumer electronics and distributes them to retailers in the domestic market. The company publishes a catalogue of its products and imports them based on orders placed by the retailers. The market for these goods is limited compared to that for general consumer electronics and is characterized by highly variable demand with short response times.

a. Which mode of transportation must the company prefer for importing the high-end consumer electronic goods? (5 Marks)

b. Explain the warehousing requirements of the company and suggest the type of warehouse suitable for its needs. (5 Marks)

 

NMIMS SEMESTER 4 PGDITSM DECEMBER 2020 ASSIGNMENTS

 

Business Ethics, Governance and Risk

1. Food plants or crops, which have been genetically altered, are known as genetically modified foods. The genetic alteration is meant to make it commercially competitive, yet it is not without environmental and ethical concerns and dilemmas. What according to you are the Four main short term benefits to the producer/consumer of genetically modified food crop, elaborate? Also identify and explain any Four long term negative impact of genetically modified food crop on the environment as well as human health. (10 Marks)

2. Environmental sustainability is an ethical principle. Identify any Three principles /concerns involved in environmental ethics. Elaborate on any Three critical practices /processes adopted by business to showcase that ethical environmental responsibility has been embedded in their over all business strategy (10 Marks)

3. a. Amrita is a successful Vice President, Finance since last 3 years of a mid size FMCG company, recognized as a highly motivated, committed and capable executive across the organization. When the CEO of the company meets with an accident and is paralyzed the Company Board chooses to elevate Amrita’s junior, Karan, Vice President, Marketing, who is just one year old in the company, as the next CEO. The organization is now largely divided into 2 factions, each favoring either Amrita or Karan. You are the Head of Human Resources thinking of addressing this issue of gender discrimination. According to you, which Five factors influence the attitude of an individual towards gender bias? How can this attitude be changed/overcome? (5 Marks)

3. b. How has study of Business Ethics benefitted YOU as a person or a manager? (5 Marks)

 

Research Methodology

1. You have been asked to justify the use of mixed method in your upcoming research project. How will you justify it? What would you specify as its downside? (10 Marks)

2. What is meant by a dependent variable? Identify the one from the following theoretical model. State any six hypotheses from this model. Identify any two mediating variables.

(10 Marks)

3. “I think we should conduct lab experiment instead of field experiment. We have got a limited budget. With such budget, conducting field experiment is not possible. Let's not even discuss about it." Pranav was quite frustrated with the recent cut in the budget of their research project. "Relax Pravin!" Dr Santosh Mahajani tried to pacify Pravin. "Don't compromise on the research methodology just because the budget has got reduced. We will need to make a decision based on what we need to achieve instead of what budget we have".

a. In what circumstances, Pranav should choose field experiment? What he should do to accommodate the recent budget cut? (5 Marks)

b. In what circumstances, Pranav should choose lab experiment? What he should do to accommodate the recent budget cut? (5 Marks)

 

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NMIMS SEMESTER 4 PGDBM DECEMBER 2020 ASSIGNMENTS

 

Business Ethics, Governance and Risk

1. Food plants or crops, which have been genetically altered, are known as genetically modified foods. The genetic alteration is meant to make it commercially competitive, yet it is not without environmental and ethical concerns and dilemmas. What according to you are the Four main short term benefits to the producer/consumer of genetically modified food crop, elaborate? Also identify and explain any Four long term negative impact of genetically modified food crop on the environment as well as human health. (10 Marks)

2. Environmental sustainability is an ethical principle. Identify any Three principles /concerns involved in environmental ethics. Elaborate on any Three critical practices /processes adopted by business to showcase that ethical environmental responsibility has been embedded in their over all business strategy (10 Marks)

3. a. Amrita is a successful Vice President, Finance since last 3 years of a mid size FMCG company, recognized as a highly motivated, committed and capable executive across the organization. When the CEO of the company meets with an accident and is paralyzed the Company Board chooses to elevate Amrita’s junior, Karan, Vice President, Marketing, who is just one year old in the company, as the next CEO. The organization is now largely divided into 2 factions, each favoring either Amrita or Karan. You are the Head of Human Resources thinking of addressing this issue of gender discrimination. According to you, which Five factors influence the attitude of an individual towards gender bias? How can this attitude be changed/overcome? (5 Marks)

3. b. How has study of Business Ethics benefitted YOU as a person or a manager? (5 Marks)

 

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Research Methodology

1. You have been asked to justify the use of mixed method in your upcoming research project. How will you justify it? What would you specify as its downside? (10 Marks)

2. What is meant by a dependent variable? Identify the one from the following theoretical model. State any six hypotheses from this model. Identify any two mediating variables.

(10 Marks)

3. “I think we should conduct lab experiment instead of field experiment. We have got a limited budget. With such budget, conducting field experiment is not possible. Let's not even discuss about it." Pranav was quite frustrated with the recent cut in the budget of their research project. "Relax Pravin!" Dr Santosh Mahajani tried to pacify Pravin. "Don't compromise on the research methodology just because the budget has got reduced. We will need to make a decision based on what we need to achieve instead of what budget we have".

a. In what circumstances, Pranav should choose field experiment? What he should do to accommodate the recent budget cut? (5 Marks)

b. In what circumstances, Pranav should choose lab experiment? What he should do to accommodate the recent budget cut? (5 Marks)

 

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Sales management

1. Study and prepare the sales management structure of any 2 FMCG Companies of your choice. (10 Marks)

2. You are the territory sales manager of Eureka Forbes water purifiers. You have 3 new recruits under you. Help them prepare a sales plan. (10 Marks)

3. ABC Co. is into selling of skincare products. Since it is new, it is aggressively selling its products to the markets in which it operates. There is a lot of competition in the market and so the Co. has to continuously come up with different innovative ways in which it can make its presence felt. The Salesmen are having high sales targets and being pressurized to perform well. Amidst this, an existing brand has also branched out into the same range of skincare products and gaining good customer footfall as they are already well known in the market. ABC Co. is not just losing out on its customer base but also on its sales personnel.

a. Analyze the case and explain what could be the probable reasons for the employees leaving the organization. (5 Marks)

b. What according to you should be the right way to motivate these employees into staying with the company? (5 Marks)

 

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Project management

1. A software development project was planned to be completed in 12 months. The review of the project after eight months revealed that Rs. 120000 was spent on the project for 48% of project completion. Consider total project budget as Rs 240000. Calculate and explain the schedule and cost performance index for this situation. (10 Marks)

2. Take an example of developing a residential project and carry out the project feasibility analysis using the six laws of project feasibility. (10 Marks)

3. You are given the task of preparing project plan for the “Annual Day Function” of your college.

a. Explain work break-down structure and prepare three levels of work break-down structure for this project plan. (5 Marks)

b. Consider hypothetical activities (4-5 tasks) and a project team of 3-4 positions. Prepare RACI Model for the given project plan. (5 Marks)

 

Services marketing

1. In the midst of the current lockdown in the country, the opening of a new salon got postponed. Now since the government has given the permission for the salons to open throughout the country, can you please guide ABC Ltd. about how can they manage the 7P’s of Service Marketing in times of the Pandemic (10 Marks)

2. A new hotel chain is confused as to what all supplementary services they should provide to their customers. Can you please guide them about supplementary services by using the Flower of Service (10 Marks)

3. A newly refurbished mall post the lockdown is bearing a beautiful look to it. But the owners are not sure whether they have been able to create the right Service Environment. a. Can you as a consultant guide them on the same using the Mehrabian Russel Stimulus Response Model (5 Marks)

b. Can you as a consultant guide them using the Russel Model of Affect (5 Marks)

 

Marketing research

1. As a researcher, you need to study how many Kirana stores in Mumbai sell corn flakes of well-known US firm namely Kelloggs. Which non-probabilistic sampling method would you use to complete your research? Also state the reasons behind choosing that method. Also explain as to how will you proceed ahead with choosing the areas/ localities in Mumbai to conduct your research alongwith timelines. (10 Marks)

2. You are the Head of a Market Research Organisation. Your FMCG client Kraft Heinz has recently introduced “High Fibre,” a new type of biscuit that contains ingredients that are meant to be good for Heart patients. The FMCG company wants to understand how customers are reacting to their recently launched biscuit. Draft a Questionnaire containing not more than 20 questions that would succinctly address the query posed by the FMCG client. (10 Marks)

3. You have been recently appointed as a “New Product Development” Head for Voltas Beko (Tata-Beko Alliance Company). You have been asked to develop 2 new innovative products namely Dishwasher & Air Purifier as part of their product portfolio.

a. Explain the process in detail to arrive at the creation of your 2 new products (5 Marks)

b. Is there a need to conduct Test Marketing? If Yes or No, please state your reasons to support your answer. (5 Marks)

 

NMIMS SEMESTER 4 PGDSCM DECEMBER 2020 ASSIGNMENTS

 

Business ethics, governance and risk

1. Food plants or crops, which have been genetically altered, are known as genetically modified foods. The genetic alteration is meant to make it commercially competitive, yet it is not without environmental and ethical concerns and dilemmas. What according to you are the Four main short term benefits to the producer/consumer of genetically modified food crop, elaborate? Also identify and explain any Four long term negative impact of genetically modified food crop on the environment as well as human health. (10 Marks)

2. Environmental sustainability is an ethical principle. Identify any Three principles /concerns involved in environmental ethics. Elaborate on any Three critical practices /processes adopted by business to showcase that ethical environmental responsibility has been embedded in their over all business strategy (10 Marks)

3. a. Amrita is a successful Vice President, Finance since last 3 years of a mid size FMCG company, recognized as a highly motivated, committed and capable executive across the organization. When the CEO of the company meets with an accident and is paralyzed the Company Board chooses to elevate Amrita’s junior, Karan, Vice President, Marketing, who is just one year old in the company, as the next CEO. The organization is now largely divided into 2 factions, each favoring either Amrita or Karan. You are the Head of Human Resources thinking of addressing this issue of gender discrimination. According to you, which Five factors influence the attitude of an individual towards gender bias? How can this attitude be changed/overcome? (5 Marks)

3. b. How has study of Business Ethics benefitted YOU as a person or a manager? (5 Marks)

 

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Research Methodology

1. You have been asked to justify the use of mixed method in your upcoming research project. How will you justify it? What would you specify as its downside? (10 Marks)

2. What is meant by a dependent variable? Identify the one from the following theoretical model. State any six hypotheses from this model. Identify any two mediating variables.

(10 Marks)

3. “I think we should conduct lab experiment instead of field experiment. We have got a limited budget. With such budget, conducting field experiment is not possible. Let's not even discuss about it." Pranav was quite frustrated with the recent cut in the budget of their research project. "Relax Pravin!" Dr Santosh Mahajani tried to pacify Pravin. "Don't compromise on the research methodology just because the budget has got reduced. We will need to make a decision based on what we need to achieve instead of what budget we have".

a. In what circumstances, Pranav should choose field experiment? What he should do to accommodate the recent budget cut? (5 Marks)

b. In what circumstances, Pranav should choose lab experiment? What he should do to accommodate the recent budget cut? (5 Marks)

 

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WHATSAPP NUMBER- 9967480770

 

Advanced supply chain management

1. In supply chain, sourcing is one of the important processes. The reason is that a wrong selection of suppliers can result into sub-optimal use of organizational resources and unnecessary costs. Make a sourcing strategy for your organization which is a manufacturer of consumer products. (10 Marks)

2. Your organization is planning to launch a new product by end of the year. The product is new and innovative and there is no historical data for forecasting. What are some of the popular qualitative methods that you will suggest your organization to carry out for good forecasting to predict or estimate the demand for the product? Explain the advantages and limitations of the same. (10 Marks)

3. It is crucial for organizations to improve their supply chain performance to meet increased customer demands on time. They should regularly evaluate the performance of their supply chains using various metrics.

a. What are the different metrics you would use for measuring the inventory levels? Give examples. (5 Marks)

b. Your organization wants to improve the effectiveness of their supply chains and wants you to incorporate business concepts for process re-engineering using SCOR Model. Explain the stages of supply chain you would focus on. (5 Marks)

 

World class operations

1. Briefly explain the ways the manufacturing industries transform to become World Class. (10 Marks)

2. Why Quality Awards are important in the achievement of operational strategies which make the firms establish world class operations? (10 Marks)

3. a. How important are the environmental considerations in achieving world class companies? (5 Marks)

3. b. You have been engaged by a large chemical plant to advice on environmental standards to be implemented for the plant to be world class. (5 Marks)

 

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International logistics & Supply chain management

1. A foreign automobile company is planning its foray into Indian market starting with a sub-compact SUV designed specifically for the Indian consumer. Given the sales trends of competitors in this segment, the company has forecast strong demand for its offering & is confident of good sales volumes. Help the company in its supply chain planning & suggest a supply chain strategy for its Indian foray. (10 Marks)

2. An Indian toy manufacturing SME located in the state of Uttar Pradesh & catering only to the domestic market has sensed a big export market for its products in the adjacent countries of Nepal, Bangladesh & Sri Lanka. Contemplating expansion to these markets, the company is evaluating the logistics & supply chain requirements for exporting to these countries. What considerations must drive the logistics planning for this potential export business? Based on these logistical considerations, would you recommend targeting all / some / one of these export markets? Explain the most suitable choice of logistics strategy (in-house / 3PL / 4PL etc.) for your recommended market/s. (10 Marks)

3. Mumbai-based trading company imports various high-end consumer electronics and distributes them to retailers in the domestic market. The company publishes a catalogue of its products and imports them based on orders placed by the retailers. The market for these goods is limited compared to that for general consumer electronics and is characterized by highly variable demand with short response times.

a. Which mode of transportation must the company prefer for importing the high-end consumer electronic goods? (5 Marks)

b. Explain the warehousing requirements of the company and suggest the type of warehouse suitable for its needs. (5 Marks)

 

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Decision analysis & Modelling

1. Optimization is one of the objectives in efficient running of the Business. Give examples of optimization as used in the industry with proper explanation. (10 Marks)

2. LPP is extensively used in allocation of scarce resources. Explain the main properties of LPP. (10 Marks)

3.a. What is the dominance rule used in Game Theory? (5 Marks)

3.b. Solve the following Game and find out the Saddle Point

Player A Player B A1 1 2 A2 4 – 3 (5 Marks)

 

NMIMS SEMESTER 4 RETAIL DECEMBER 2020 ASSIGNMENTS

 

Business ethics, governance and risk

1. Food plants or crops, which have been genetically altered, are known as genetically modified foods. The genetic alteration is meant to make it commercially competitive, yet it is not without environmental and ethical concerns and dilemmas. What according to you are the Four main short term benefits to the producer/consumer of genetically modified food crop, elaborate? Also identify and explain any Four long term negative impact of genetically modified food crop on the environment as well as human health. (10 Marks)

2. Environmental sustainability is an ethical principle. Identify any Three principles /concerns involved in environmental ethics. Elaborate on any Three critical practices /processes adopted by business to showcase that ethical environmental responsibility has been embedded in their over all business strategy (10 Marks)

3. a. Amrita is a successful Vice President, Finance since last 3 years of a mid size FMCG company, recognized as a highly motivated, committed and capable executive across the organization. When the CEO of the company meets with an accident and is paralyzed the Company Board chooses to elevate Amrita’s junior, Karan, Vice President, Marketing, who is just one year old in the company, as the next CEO. The organization is now largely divided into 2 factions, each favoring either Amrita or Karan. You are the Head of Human Resources thinking of addressing this issue of gender discrimination. According to you, which Five factors influence the attitude of an individual towards gender bias? How can this attitude be changed/overcome? (5 Marks)

3. b. How has study of Business Ethics benefitted YOU as a person or a manager? (5 Marks)

 

Research Methodology

1. You have been asked to justify the use of mixed method in your upcoming research project. How will you justify it? What would you specify as its downside? (10 Marks)

2. What is meant by a dependent variable? Identify the one from the following theoretical model. State any six hypotheses from this model. Identify any two mediating variables.

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(10 Marks)

3. “I think we should conduct lab experiment instead of field experiment. We have got a limited budget. With such budget, conducting field experiment is not possible. Let's not even discuss about it." Pranav was quite frustrated with the recent cut in the budget of their research project. "Relax Pravin!" Dr Santosh Mahajani tried to pacify Pravin. "Don't compromise on the research methodology just because the budget has got reduced. We will need to make a decision based on what we need to achieve instead of what budget we have".

a. In what circumstances, Pranav should choose field experiment? What he should do to accommodate the recent budget cut? (5 Marks)

b. In what circumstances, Pranav should choose lab experiment? What he should do to accommodate the recent budget cut? (5 Marks)

 

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WHATSAPP NUMBER- 9967480770

 

Marketing research

1. As a researcher, you need to study how many Kirana stores in Mumbai sell corn flakes of well-known US firm namely Kelloggs. Which non-probabilistic sampling method would you use to complete your research? Also state the reasons behind choosing that method. Also explain as to how will you proceed ahead with choosing the areas/ localities in Mumbai to conduct your research alongwith timelines. (10 Marks)

2. You are the Head of a Market Research Organisation. Your FMCG client Kraft Heinz has recently introduced “High Fibre,” a new type of biscuit that contains ingredients that are meant to be good for Heart patients. The FMCG company wants to understand how customers are reacting to their recently launched biscuit. Draft a Questionnaire containing not more than 20 questions that would succinctly address the query posed by the FMCG client. (10 Marks)

3. You have been recently appointed as a “New Product Development” Head for Voltas Beko (Tata-Beko Alliance Company). You have been asked to develop 2 new innovative products namely Dishwasher & Air Purifier as part of their product portfolio.

a. Explain the process in detail to arrive at the creation of your 2 new products (5 Marks)

b. Is there a need to conduct Test Marketing? If Yes or No, please state your reasons to support your answer. (5 Marks)

 

International logistics & Supply chain management

1. A foreign automobile company is planning its foray into Indian market starting with a sub-compact SUV designed specifically for the Indian consumer. Given the sales trends of competitors in this segment, the company has forecast strong demand for its offering & is confident of good sales volumes. Help the company in its supply chain planning & suggest a supply chain strategy for its Indian foray. (10 Marks)

2. An Indian toy manufacturing SME located in the state of Uttar Pradesh & catering only to the domestic market has sensed a big export market for its products in the adjacent countries of Nepal, Bangladesh & Sri Lanka. Contemplating expansion to these markets, the company is evaluating the logistics & supply chain requirements for exporting to these countries. What considerations must drive the logistics planning for this potential export business? Based on these logistical considerations, would you recommend targeting all / some / one of these export markets? Explain the most suitable choice of logistics strategy (in-house / 3PL / 4PL etc.) for your recommended market/s. (10 Marks)

3. Mumbai-based trading company imports various high-end consumer electronics and distributes them to retailers in the domestic market. The company publishes a catalogue of its products and imports them based on orders placed by the retailers. The market for these goods is limited compared to that for general consumer electronics and is characterized by highly variable demand with short response times.

a. Which mode of transportation must the company prefer for importing the high-end consumer electronic goods? (5 Marks)

b. Explain the warehousing requirements of the company and suggest the type of warehouse suitable for its needs. (5 Marks)

 

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NMIMS SEMESTER 4 PGDBFM DECEMBER 2020 ASSIGNMENTS

 

Business ethics, governance and risk

1. Food plants or crops, which have been genetically altered, are known as genetically modified foods. The genetic alteration is meant to make it commercially competitive, yet it is not without environmental and ethical concerns and dilemmas. What according to you are the Four main short term benefits to the producer/consumer of genetically modified food crop, elaborate? Also identify and explain any Four long term negative impact of genetically modified food crop on the environment as well as human health. (10 Marks)

2. Environmental sustainability is an ethical principle. Identify any Three principles /concerns involved in environmental ethics. Elaborate on any Three critical practices /processes adopted by business to showcase that ethical environmental responsibility has been embedded in their over all business strategy (10 Marks)

3. a. Amrita is a successful Vice President, Finance since last 3 years of a mid size FMCG company, recognized as a highly motivated, committed and capable executive across the organization. When the CEO of the company meets with an accident and is paralyzed the Company Board chooses to elevate Amrita’s junior, Karan, Vice President, Marketing, who is just one year old in the company, as the next CEO. The organization is now largely divided into 2 factions, each favoring either Amrita or Karan. You are the Head of Human Resources thinking of addressing this issue of gender discrimination. According to you, which Five factors influence the attitude of an individual towards gender bias? How can this attitude be changed/overcome? (5 Marks)

3. b. How has study of Business Ethics benefitted YOU as a person or a manager? (5 Marks)

 

Research Methodology

1. You have been asked to justify the use of mixed method in your upcoming research project. How will you justify it? What would you specify as its downside? (10 Marks)

2. What is meant by a dependent variable? Identify the one from the following theoretical model. State any six hypotheses from this model. Identify any two mediating variables.

(10 Marks)

3. “I think we should conduct lab experiment instead of field experiment. We have got a limited budget. With such budget, conducting field experiment is not possible. Let's not even discuss about it." Pranav was quite frustrated with the recent cut in the budget of their research project. "Relax Pravin!" Dr Santosh Mahajani tried to pacify Pravin. "Don't compromise on the research methodology just because the budget has got reduced. We will need to make a decision based on what we need to achieve instead of what budget we have".

a. In what circumstances, Pranav should choose field experiment? What he should do to accommodate the recent budget cut? (5 Marks)

b. In what circumstances, Pranav should choose lab experiment? What he should do to accommodate the recent budget cut? (5 Marks)

 

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Financial institutions and markets

. In your view, what can be the possible reasons behind the increasingly high NPAs of the Indian banks? How far can this be attributed to the conditions prevailing in the Indian economy? (10 Marks)

2. ABC Fashion Pvt. Ltd. is a leading apparel company in India. They want to expand and modernize their current business model and thus requires funding to their business. You have been hired as a Financial consultant to ABC Fashion. As a consultant suggest the various methods as to how ABC Fashion Pvt. Ltd. can raise funds through primary or secondary market for their business. (10 Marks)

3.a. Rahul is an active investor and have invested in mutual fund and fixed deposits. He wants to diversify his existing portfolio by investing in derivative instruments but he is not sure about it. Suggest few derivative instruments to Rahul. (5 Marks)

3.b. “Banks are the financial intermediaries that facilitate the flow of funds in the economy”.

In regard to the above statement discuss some of the functions of commercial banks? (5 Marks)

 

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