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Internal Assignment Applicable for JUNE 2018
Examination
Strategic HRM
1. ‘Strategic human
resource management is largely about integration or strategic fit between HR
strategy and business strategy’. Do you agree? Differentiate between external
fit and internal fit. Give example of any one organization you know of, that have
achieved a fit between business strategy and HR strategy.
2. XYZ limited is
exploring ways of compensating and rewarding employees as a strategy to improve
retention. As an advice state and explain various reward management strategies
available to XYZ ltd. Highlight the strategies available to the management in
dealing with poor performance in the workplace.
3. Siemens is a
150-year old Company, but it’s not the company it was even a few years ago.
Until recently, Siemens focused on producing electrical products. Today the
firm has diversified into software, engineering, and services, and is also
global, with over 400,000 employees working in 190 countries. In other words,
Siemens became a world leader by pursuing a corporate strategy that emphasized
diversifying into hightech products and services, and doing so on a global
basis.With a corporate strategy like that, human resource management plays a
big role at Siemens. Sophisticated engineering services require more focus on
employee selection, training and compensation than in the average firm, and
globalization requires delivering these sevices globally. Siemens sums up the
basic themes of its HR strategy in several points. These include:
i. A living Company is
a learning Company. The high-tech nature of Siemen’s business means that
employees must be able to learn on a continuing basis. Siemens uses its system
of combined classroom and hands-on apprenticeship training around the world to
help facilitate this. It also offers employees extensive continuing education
and management development.
ii. Global teamwork is
the key to developing and using all the potential of the firm’s human
resources. Because it is so important for employees throughout Siemens to feel free
to work together and interact, employees feel they are part of a strong
unifying corporate identity. For example, HR uses cross-border, cross-cultural
experienced as prerequisites for career advances.
iii. A climate of
mutual respect is the bais of all relationships – within the Company and with
society. Siemens contends that the wealth of nationalities, cultures,
languages, and outlooks represented by its employees is one of its most
valuable assets. It therefore engages in numerous HR activities aimed at
building openness, transparency, and fairness, and supporting diversity.
3. A) Describe your
opinion on how Siemens rates people as a vital tool in creating organizational
competitive advantage (5 Marks)
3. B) Advice Siemens on
how it should go in drafting a Training and Development Strategy and show how
it should be linked to other HR functional strategies
Employee Development & Talent
Management
1. JK Tyre is one of
the leading tyre manufacturing companies in the country with a sales turnover
of Rs 10,000 corers. It is either number one or number two in the country in
different product categories & enjoy a very healthy market share. It also
exports tyres to other countries. But in recent times, market share of JK Tyre
has declined. There are a number of customer complaints & customer
satisfaction index has come down. It has a strong sales & marketing
workforce of around 650 all over India & few of them are in outside India
locations. CEO of JK Tyre feels that company’s Sales & Marketing employees
must develop ‘customer orientation’ to improve sales. As the Head of Talent
management, what process would you follow for creating a n employee development
program? . (10 Marks)
2. One Stop for all, a
global retail company is planning to open 30 new outlets in Mumbai. They need
to hire employees in the following categories:
Stores Manager
Floor Leaders
Customer Relationship
Executives
Cashiers
The Company would
prefer that the store’s manager is well aware of the philosophy and culture of
the Organization. Draw a Talent Acquisition Plan considering various
acquisition techniques. (10 Marks)
3. Ankur Dutta, the HR
manager of Landmark consultants, is facing problems of high attrition and
employee dissatisfaction. The major reasons sighted is unhappiness with the
current performance appraisal system that employee find biased and outdated.
Ankur wants to design a new performance appraisal system.
a. Suggest any three
modern Performance appraisal techniques that Ankur can consider . (5 Marks)
b. What kind of
problems and biases may be employees facing with the current system?
HR Audit
1. “As we understand
that the human factor is an important strategical element that explains a
company’s differentiation capacity, it is crucial that a measurement effort of
the way this function is done in the company is checked. That is the concept of
the HR audit, which goes beyond the simple investigative methods, and is an
extension of the traditional concept of the Audit”. Based on the above
statement, find out the methodologies used by modern day companies to do the HR
Audit.
2. Why is HR alignment
with business goals important? Explain with reference to HR Audit. (10 Marks)
3. The strategic Audit of
HR offers the most insight to the fundamental question “how is the HR
department performing”. a. Do you agree with the above statement? (5 Marks)
b. Substantiate your
answer with relevant examples.
International HR Practices
1. XYZ Ltd is a leading
telecommunication company in India. The company is contemplating international
expansion in Africa. After considering all the positives of such project, the
board of directors now want to consider the possible bottlenecks. As an HR
Manager, you are asked to point out these possible barriers or bottlenecks.
List out the same.
2. ABC Ltd. is a global
strategy consultancy firm based in India. They are planning to enter European
market by starting their company in UK. They are planning to start a unit with
50 employees for which you are asked to design the compensation program. What
will be the key components of international compensation program.
3. Indian Automobile
company, operating in Saudi Arabia, has to shut its operations due to
unforeseen political circumstances. This affects 150 Indian employees who were working
there. In this background, as an HR Manager, answer the following:
a) What will be your
repatriation process?
b) Highlight the
readjustment challenge.
Insurance and Risk Management
1. Alok has completed
his MBA and has joined the insurance industry. He was recruited for non-life
insurance. He wanted to prepare himself with various types of non-life
insurance policies offered in the industry, so he approached his brother who
was also working in insurance industry to brief him. If you are his brother elaborate
on various types of policies offered in non-life insurance category.
2. Neha was
accompanying her manager in selling life insurance. Her manager wanted her to
understand the different factors that affects the cost of life insurance. He
asked her to make a small report covering the factors. Help Neha to prepare the
report.
3. In the insurance
sector, underwriters or actuaries use various methods to determine the rates of
premium. As an insurance company is a profit business, the rate of premium
charged for insurance must be sufficient enough to provide for losses and expenses
while at the same time earn profit for the company. Alok works as an actuary in
an insurance company. Suggest which method of premium calculation would be used
in the following cases:
a) Same rate of premium
is charged from individuals under the same situation
b) Method frequently
used by commercial fire insurance companies
International Banking & Foreign
Exchange Management
1. Many Indian
Companies are not listed in US stock market because the procedure of listing is
not easy, What are the other ways to raise capital in USD? Explain their types
in details.
2. Foreign exchange
exposure is said to exist for a business or a firm when the value of its future
cash flows is dependent on the value of foreign currency / currencies. If a
British firm sells products to a US Firm, cash inflow of British firm is
exposed to foreign exchange and in a case of the US based firm cash outflow is
exposed to foreign exchange. What are the different types of exposure in
foreign Exchange transaction? How to reduce it?
3. Punjab National Bank
on Monday detected fraudulent transactions worth Rs 11,300 crore at its Brady
House branch in Mumbai. The PNB in its cautionary note to other public and
private sector banks said that the suspected fraud was carried out by the
perpetrators in collusion with the staff. It went on to explain the modus
operandi of the scam and said: "It was found through SWIFT trail that one
junior level branch official unauthorisedly and fraudulently issued Letters of
Undertaking (LoU) on behalf of some companies belonging to Nirav Modi Group for
availing buyers' credit from overseas branches of Indian Banks." It further
said that none of the transactions were routed through the Core Banking
Solution or CBS system, thus avoiding early detection of fraudulent activity.
a. What is the CBS that the bank official bypassed to issue fake LoU by using
SWIFT?
b. What was the role of
Punjab National Bank‘s Officials in this fraud? How they use NOSTRO account of
Punjab national Bank?
Retail Banking
1. Discuss the critical
importance of the ‘Need for Regulations (both Internal as well as External)’ in
the Banking industry. Express your views with reference to the recent turmoil
in the Banking industry, which in turn adversely affects other sectors/ markets
as well.
2. With reference to
the rural areas and the Agricultural sector, discuss the guidelines given by
the RBI on ‘Priority Sector Lending’. Also explain what options the Banks have
as ‘Channel Partners’ to reach rural customers
3. The Banking industry
being a ‘service industry’, customer service is an important aspect of the
Retail Banking setup. This is true for commercial/retail banks as well central
banks and the regulators/government. Discuss the following questions that
affects the customers to a large scale in the retail banking setup
a. With the process of
Demonetization implemented over a year ago, discuss the issue of change of
currency notes (money product) in retail banking. Have the banks provided
proper customer service for the same issue? (5 Marks)
b. With emphasis on
Digital/ E-payments, with incentives/concessions provided to make non-cash
transactions through digital modes, highlight the various benefits and risks
the customers may face during these modes of financial transactions.
Commercial Banking System & Role of
RBI
1. Cash Reserve Ratio
plays an Important role in the economy and RBI plays an important role in
monitoring inflation through CRR .Discuss how RBI perform this critical
function using CRR as an instrument.
2. Assume you are a CEO
in a bank. Your Bank has been nominated as one of best branches in managing its
liabilities. Highlight through a presentation on the various components of
liabilities a bank has and how these liabilities acts as a source of funds with
which bank finances its operations. (10 Marks)
3. A) You have recently
joined a bank. Your manager ask you to prepare a short presentation on Asset
Liability Mismatch. Describe in detail about ALM and its significance in banks.
(5 Marks)
B) As an actuarial in
an insurance company, discuss how ALM plays an important role in this sector.
Treasury Management in Banking
1. In today’s era, due
to the uncertainties in the economic environment, most Organizations have
increased their cash holding. As a part of the treasury team in an
organization, highlight some of the best practices in treasury operation with respect
to cash holdings.
2. Mr.X has been
appointed as a controller/Treasurer in a treasury Department. Discuss the role
of Mr.X in an organization as a Controller. (10 Marks)
3. A) You are working
in cash Payment department of an Investment bank. Highlight the advantages of
Society for Worldwide Interbank Financial Telecommunication (SWIFT) while
making payments across borders. (5 Marks)
3. B) Discuss on the
mechanism of information transmission through SWIFTS.
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YOU MAY CALL US ON - 7506193173
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