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Assignment Applicable for September
2018 Examination
SEMESTER 1
Corporate Social Responsibility
1. Child labour is a
violation of human rights. India is sadly the home to the largest number of
child labourers in the world. Children are engaged as household servants and
are also employed by hotels, service stations, food stalls, workshops,
construction sites, carpet industries, etc. They are even employed in hazardous
and unhygienic forms of labour in textile, leather and cracker
industries, depriving the children of their childhood, and harming their
mental, emotional and physical development & well-being. What according to
you are five compelling reasons for the existence of child labour in India?
Suggest four practical strategies/action plan that can be adopted by business
and society to make child labour unattractive and non viable. (10 Marks)
2. Saudi petro giant Aramco led refinery project is slated to come up at
Nanar village in Ratnagiri district of Maharashtra, also famous as home to
Alphonso mangoes. The Rs 3 trillion integrated refinery and petrochemicals
complex is a joint venture between Aramco, IOC, HPCL and BPCL The refinery will
process 60 mio tonnes per annum (mtpa) of crude and will be able to produce 18
mtpa of petrochem products. The companies claim the project will generate 1.5
lac jobs during construction and 20,000 direct jobs, once completed. The
project requires 15000 acres of land, more than 90 % of which is in 14 villages
of Ratnagiri district and the rest in 2 villages of adjacent Sindhudurg
district. Currently 80 % of this land is used for agriculture and over 16 lac
mango trees and three lac cashew trees, the mainstay of the region will be
lost. According to the locals, 22000 farmers and 4500 fisher folks will be
impacted. The farmers will get paid for land but not the fisher folks whose
livelihood will be severely impacted. The locals have been protesting for a
year, they fear pollution from the project will affect farming and fishing.
According to you should this project be developed? Give reasons for your
answer. What needs to be done by the management and board of this Aramco led
project to minimize/ mitigate negative impacts on the environment and local
communities? Elaborate on any five of your suggestions? (10 Marks)
3. “An individual “blows the whistle” when they disclose information
which relates to suspected wrongdoing or dangers at work.” You have proof of an
unethical practice in your workplace and you wish to blow whistle on it. (10
Marks)
Course: Business Communication
1. Mrs. Bagla is a
General Manager at Ganga Tools. The Engineering company has many levels of
employees working since years. The attrition rate is quite low at the
organization; however, employee relationships need to be worked on as usually
conflict rate is seen quite high. Mrs. Bagla, wants to understand and work on
the problem. Please help her by listing out and explaining in brief the causes
of
miscommunication. (10
Marks)
2. Parag has joined
Koret Pharma in corporate correspondence department. His department is
responsible for keeping in touch with existing clients, introducing them to new
products and also reaching out to new customers for new business development.
While his task remained more into writing business letters and other persuasive
documents, he needs to understand the process. List down steps of business
writing process and explain them in brief. (10 Marks)
3. Genesis
productions Pvt. Ltd. wants to conduct focus groups for a change in their corporate
image. They have their market research team who would be conducting focus
groups, however, they need some training for the staff in order to making their
focus groups effective. In light of this situation, please answer the following
questions.
a. Explain in detail
the conceptualizing phase for conducting focus groups. (5 Marks)
b. The interviewers
of focus groups are called moderators. What moderating skills are important for
effective focus groups? (5 Marks)
Course: Business Economics
1. Define the term
“Elasticity of demand.” Discuss different types of elasticity of demand. Also
explain why this concept should be of interest to anyone in business who has a choice
to determine the price at which to sell their products. (10 Marks).
2. Find below the
data for total production costs of a manufacturing firm at various levels of
output. Complete the blank table and comment on each column of the table explaining
the behavior of short run costs of a firm. (10 Marks)
3. a) Large scale
production is considered to be economical in the sense of per unit cost. Explain
the statement by describing different types of economies of scale. Give examples
to substantiate your answer (5 Marks)
3. b) Under perfect
competition, a firm’s average revenue and marginal revenue are equal at all
levels of output” Explain the statement by giving a hypothetical revenue table.
(5 Marks)
Course: Information Systems for Managers
1. Raghu has been
appointed as the Chief Information Officer of BuyFromMe a leading ecommerce
company based in Pune. The company has data on buying habits of its customers.
This data is available easily to each employee of the company through shared
folders. What is the change Raghu should bring about in this case? (10 Marks)
2. The Smart Cube is
a leading Knowledge Process Outsourcing company based in Noida. The company
boasts of clientele from all parts of the world and they cater to the need of
various industries. Their projects involve providing support to organisations
in taking business decision. The company has 300 analysts working for various
clients. The job of analysts is gathering data from various sources both
primary and secondary and convert them into meaningful information. Advice the
company on whether it makes sense to go for data warehousing? (10 Marks)
3. CapitalStock Data
Pvt. Ltd is a data aggregator whose job involves getting data from various
companies and aggregating it at one place. The company has appointed a new CIO.
He advices the CEO that the company should be on the cloud.
a. What are the
advantages the clients will have if the company is on the cloud? (5 Marks)
b. Compare the three
models and state which of the three, cloud service model would suite the
company? (5 Marks)
Course: Management Theory and Practice
Q1. How has leadership
affected organisations in India and Worldwide? Cite relevant industry examples.
. (10 Marks)
Q2. Do you think
bureaucratic management holds relevance in the dynamic business environment
today? Why? Give suitable examples. (10 Marks)
Q3. Jacob has been
working in the accounts department of FCP electronics for over a decade now.
There has been news of the organization implementing ERP. Jacob is anxious over
this, he has insecurity about his job, he is ill confident about his ability to
use ERP. He has hundreds of unanswered questions. He as now started looking out
for other opportunities to move out of the organization.
a. What according to
you is the problem in this case? (5 Marks)
b. In what way do you
think could the change have been managed better? (5 Marks)
Course: Organisational Behaviour
1. As a manager how
will you identify the stress, prevent and manage the stress of individuals
working in the organization? Please cite the latest examples of stress from the
corporate world. (10 Marks)
2. Mr Kabir was
working in an Administrative department as officer Administration. He was
responsible for keeping account of all the vehicles of the company apart from
other arrangements including the guest house of the company. Mr Kabir has been
working in the company for 6 years in the same grade without promotions. He was
supposed to be very honest in his job. Once the GM of the factory Mr Rakesh
Gupta, requested for the company car during office time for his personal work.
Mr Kabir refused it by saying that it cannot be given during the office hours
as the work would suffer. Mr Srivastava (Sr Manager Admin) was very happy to
oblige Mr Gupta as he wanted one of his relatives to be employed as officer.
Hence, he shouted at Mr Kabir for his disobedience and threatened to transfer
him to stores if he continued to show disrespect to senior officers. Kabir was
also an active member of staff union. He immediately went to the Union
President and informed him about the misuse of the company car for private
purpose by the GM at the cost of the office work. It was decided that Kabir
would send a note in writing to Mr Srivastava asking him to approve sending the
car to the house of Mr Gupta. Mr Srivastava understood the repercussions and
refused to sign the approval. He lent his own car to Mr Gupta.
Questions: What power
and power tactics was being used by Mr Kabir? What power Mr Srivastava was
using and earmarked and explain the factors used by Mr Srivastava in
contributing to the politics. (10 Marks)
3. Gulu's Snack
Company is a family owned company located in Himalaya Mountains. Gulu started
the business in 1956, by selling homemade chips. Nowadays, Gulu's is Rs.58
million snack Food Company that is struggling to regain market share lost to
fierce competitors. In the early 1980, Gulu passed the business on to his son,
Gulu Jr., who is currently grooming his son, Gulshan to succeed himself as head
of the company. Six month ago, Gulshan joined Gulu's Snacks as a salesperson
and after four months, he was quickly promoted to sales manager. Gulshan
recently graduated from a local university with an M.B.A. in marketing, and
Gulu Jr. was hoping that Gulshan would be able to implement strategies that
could help turn the company around. One of Gulshan's initial strategies was to
introduce a new sales performance management system. As part of this approach,
any sales person who receives a below average performance rating would be
required to attend a mandatory coaching session with his/her supervisor. Gulshan
is hoping that these coaching sessions will motivate his employees in increase
their sales. Here is the description of the reaction of three salespeople who
have been required to attend a coaching session because of their low
performance over the previous quarter.
Nishant is a hard
worker. He takes pride in his work. He has learned selling techniques. He has
accompanied top salesman. He has no problem asking for advice and doing
whatever needs to be done to learn the business. He has cheery attitude and is
a real "team player and giving the company 150 percent at all times. It
has been a tough quarter for Nishant, but he is doing his best to achieve his
sales targets. He feels that failure to make quota during this past quarter
results not from lack of effort but just bad luck in the economy. But he is now
hopeful in the next quarter. Nishant is upset with Gulshan for having him
attend the coaching session because this is the first time in three years that
his sales quota has not been met. He exceeded the sales quota this year yet had
not received a "thank you" or "good job" for those efforts.
The entire experience has left Nishant demotivated and questioning his future
with the company.
Navin is happy to
have his job at Gulu's Snack Company although he really doesn't like sales work
that much. Navin accepted this position because he felt that he wouldn't have
to work hard and would have a lot of free time during the day. Navin was sent
to coaching mainly because his customer satisfaction reports were low; in fact,
they were the lowest in the company. Navin tends to give scanned presentations
and does not listen closely to customers’ needs. Consequently, Navin makes
numerous errors is new sales orders, which delays shipments and loses business
and goodwill for Gulu's Snack Company. He thinks that the coaching session is a
waste of time. He doesn't socialize with others in the office. He attributes
other's success and promotions to "who they know" in the company
rather than their hard work. He feels that no matter how much effort is put
into the job, he will never be adequately rewarded.
For three of the last
five years Nikhil was the number one salesperson in the division and had hopes
of being promoted to sales manager. When Gulshan joined the company, Nikhil worked
closely with Gulu Jr. to help Gulshan learn all facets of the business. Nikhil
thought this close relationship with Gulu Jr. would ensure his upcoming
promotion to the coveted position of sales manager. He goes late for
appointment or misses them entirely. His sales performance declined
dramatically, which resulted in a drastic loss of income. Although Nikhil had
been dedicated and fiercely loyal to Gulu Jr. and the company for many years,
he is now looking for other employment. Nikhil is bitter and resentful of his
current situation and now faces a mandatory coaching session that will be
conducted by Gulshan.
Questions
a) How three needs
identified by McClelland are related to worker behaviour in each situation? (5
Marks)
b) How is expectancy
theory related with the 3 employees? Explain. (5 Marks)
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