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INTERNAL
ASSIGNMENT APPLICABLE FOR APRIL 2019 EXAMINATION
Performance Management System
1. Radhika Chopra is
working at Mukta Technologies Ltd as a telecaller in the call centre that
accounts for the US business. Radhika has been an excellent performer and
always exceeds her targets. Since the past 6 months, Radhika’s mother has been
diagnosed with a terminal illness and this has taken a toll on Radhika. She
often gets into arguments with her colleagues and also has been unable to
achieve her targets. While her team members were earlier supportive they are
now finding it difficult to cope and have escalated the matter to Rajeev
Chandan (Head of the Business). Rajeev decides to have a coaching conversation
to help Radhika. Assuming you are Rajeev, how would you coach Radhika and guide
on some solutions?
2. Devesh Agarwal is
the HR Manager at Big Mart Ltd which has retail stores across India. The
company is 5 years old and has 25 retail stores in metro and small cities and towns.
The stores specialize in end to end products ranging from Apparels, furniture
to groceries and more (ref like a Big Bazaar and Food Bazaar). The company has
just recently made profits of 10 crores. Devesh is considering implementing the
Balanced Score Card (BSC) for the company as he believes the BSC can play an
important role in the company’s growth. Design a Balanced Score Card for the
company covering 2 examples each in the Financial, Customer, Business Process
and Learning & Growth quadrants.
3. Dharma Films Ltd
is in the filmmaking business focusing on movies, television and digital series
and related merchandise. The company has been in existence since 2010. The
company now has plans to go global and also expand rapidly. You have joined as
the HR manager at the company :
a) Prepare a Vision
and Mission statement for the company
b) Write 2 SMART
(Specific, Measurable, Achievable, Relevant, Time-bound) which can help the
company achieve its vision that you have prepared.
Industrial Relations & Labour Laws
1. Sanghvi
Manufacturing has been in the business of manufacturing steel coils. You have
been a worker in the factory for the last 5 years. The management had always
been friendly and supportive of the workers. Now a new management team has come
in and they don’t have the kind of connect with the workers that the earlier
team had. The workers are worried about how things will be in the future and
are concerned about how to put across their requirements to the new management
team. While discussing these developments in the factory with your neighbor,
you learnt that one way of communicating with the management is by forming a
trade union. Your neighbor suggested that you and a few others form a union in
Sanghvi Manufacturing to put forth your demands. You have called all the
workers in the factory to explain to them the concept of trade union as well as
steps to be undertaken to create the same in the factory.
Question: Make a
detailed note of what you will speak to the workers – including benefits of a
trade union as well as the process for registering the Union
2. Company ABC
employed Ram Prakash, 35 years old, as a worker in their factory earning
Rs.2500/- per month. One day the Factory Manager received a call from the local
hospital saying that Ram Prakash had been admitted as an accident case and has
suffered permanent total disablement. The Manager reached the hospital and
understood that Ram Prakash had met with an accident under the influence of
alcohol. On further investigation, it was also found that Ram Prakash had been
on leave on that day and had met with the accident while travelling on personal
work.
Question: What
compensation is the company liable to pay? Which Act is this covered under? For
Compensation calculation the factor can be taken as 197.06.
3. Company MNO is a
motorbike manufacturer with their factory in the Cholapur industrial belt. The
factory has 40% of the workforce on its permanent payroll and the remaining 60%
consists of contract workers and trainees. The contract workers are paid only
the minimum wage whereas the permanent workers are being given higher wages
linked to the work they do. The workers have been asking for higher wages and
appointment of contract workers as permanent workers in the factory. Tensions
got escalated when 4 workers, who had approached the management to allow them
to form a union, were terminated. Hundreds of workers went on strike. Workers
in other factories in the industrial belt also joined them. Wages being low in
India make it an attractive manufacturing hub for companies, but workers
feeling the effects of rising inflation have been agitating for higher pay.
Most companies in this area have preferred to use the Works Committee to handle
labour issues and have avoided recognizing trade unions.
a. Has the management
followed the principles of healthy industrial relations policy including being
legally compliant?
b. Assume that you
were one of the workers working in this company. What are your views on how to
approach the problems faced by you and your fellow workers? What legal recourse
do the workers have in such a situation?
Manpower Planning, Recruitment and Selection
Q1. XYZ Enterprises
is in the business of setting up Solar Power plants. Over the years, the
company has been hiring bright engineering graduates from good engineering
colleges. They follow a systematic process of identifying colleges to recruit
from and have a detailed recruitment process, including a written exam and
personal interviews. However, there are very high levels of attrition amongst
the graduate engineers. When the HR team did a detailed analysis of the data,
they found two primary reasons for the exits: 1. The engineers used this as a
temporary job while preparing for higher education courses, particularly for
colleges abroad. 2. The role itself did not really need high-level engineering
skills and the roles they were performing, could easily be done by skilled and
well-trained diploma graduates or technicians. The company has now decided to
focus on hiring technicians and diploma graduates. Question. What aspects of HR
Planning and Strategy will the company need to focus on for this approach to be
successful?
Q2. Jahazi Company is
a company that is into operating boats for leisure cruises in Kerala. The owner
of this company, Mr. Nair, now wants to move into International waters by
setting up a base in Singapore, to provide these services in South East Asia.
Mr. Nair is planning to move to Singapore to manage operations for all his
entities from Singapore. However, he is worried that once he moves to
Singapore, his original operations in Kerala will suffer. You are the HR Head
of this company. Mr. Nair has asked you for advice on how to handle this
transition so that the Kerala company performance is not impacted. Question:
What is you recommendation and how would you approach this process?
Q3. Funky TV is a
music television channel that is very popular amongst youngsters. It is
considered a fun channel and has a great brand recall value, but due to high
content costs and other expenses, it is not very profitable. The channel is
successful because of the new formats and interesting ideas it keep introducing
regularly on air. The employees are mostly in the age group of 22-30. There are
a few other employees from older age groups as well. The company prides itself
on being a Crazy and Cool workplace. Each employee at the time of joining is
given decorating material and lots of colourful paper to help them decorate
their workplace. This is an open office layout. All employees including the
senior management sit in the same area and there are small meeting rooms for
people who wish to have a quiet conversation. Every evening at 6 pm, one
employee is randomly selected by draw of lots and gets to choose a playlist to
play on the public address system. There is no dress code and employees are
inspired to discover their individual style. The employees are encouraged to
speak their mind, share their ideas and disagreements are considered healthy.
Managers avoid taking unilateral decisions and prefer to have a consensus-based
approach. The culture is also such that it attracts talented people from across
all walks of life. The current channel programming in charge was a professor of
physics before he joined the channel. Though the company faces stiff
competition in the music television space and is not the best paymaster, it
still has low levels of attrition.
a. Describe the basic
features of Funky TV’s organisational culture
b. Basis the case
study given above, what role does culture play in attracting talent to the
company?
Compensation and Benefits
1. ABC Ltd is a newly
set up Textile Unit in Silvassa and you are hired as a compensation consultant.
The first task you have is to recommend compensation strategies that ABC Ltd.
may follow. Which factors will influence the compensation strategies?
2. You are a HR
Manager in SATYAM Teleservices. In a recent meeting of the Board of Directors,
it was decided that the exercise of job analysis will be undertaken to set the
compensation management process rolling. Which methods will you recommend for job
analysis process?
3. LMC Pvt. Ltd is a
recently set up Medium Enterprise operating in the IT sector. The company has
50 employees in which 20 are females. Company has decided to offer benefits to
its employees. In this background, answer the following questions.
a. Which legally
required benefits Company has to provide?
b. What type of health
care benefits the company can provide?
Organisation Culture
1. With the help of a
Google’s (as a company) example explain how it foster’s innovative culture.
2. Explain Power
Culture & Task Culture with the help of industry example in each case.
3. Harshad after
completing MBA joined his father’s family business which over the years has
grown well. Within the first month itself Harshad noticed it quite well that
the organisation had a very weak culture. No one was aware about the
organisation’s vision, objectives etc. Employees were not disciplined as far as
the work timings were concerned. To top it all the Senior Management was not
involved with the employees. Harshad understood that cultural change is the
priority in the organisation. In this context explain
a. How important is
Harshad’s role as leader in changing organisational culture?
b. How can Harshad
explain the attributes of cultural change to his top management?
Strategic Financial Management
1. Fusion Limited’s
dividend is growing at a rate of 12% per annum. This growth rate is expected to
continue for 3 years. Thereafter, the growth rate will decline to 8% for the
next 2 years. After that, the year on year growth in dividends is expected to
be a stable 6% rate forever. If the last dividend was Rs 6 per share and the
required rate of return on equity is 20%, what is the fair value per share.
2. Mr. Rathi is about
to retire. His employer offers him post-retirement benefits by way of the
following two options
a) A consolidated
amount of Rs 15 lacs
b) An annual pension
of Rs 3 lacs in the 1st year, Rs 4 lacs in the 2nd year, Rs 5 lacs in the 3rd
year and Rs 6 lacs in the 4th year.
Which option should
Mr. Rathi go for, assuming a discount rate of 10%?
3. Alpha Limited has
a debt equity ratio of 3:2. The pre-tax cost of debt is 12%. Effective tax rate
for the company is 30%. The equity beta of Alpha is 1.5. Market risk premium is
8% and the risk-free rate is 7%.
a) Discuss and
Compute the cost of equity of Alpha Limited
b) Discuss WACC and
determine the WACC based on after tax cost of debt and cost of equity?
Cost and Management Accounting
Question 1 AMMI Ltd
presents following information for Dec,2018- Budgeted production of product A =
20000 units Standard consumption of raw material S= 5 kg per unit of A Standard
price of material S = Rs 10 per Kg Actually, 22000 units of product A was
produced and material S was purchased at Rs12 per kg and consumed at 5.2 kgs
per unit of A.
Calculate the
material cost variances and discuss the results.
Question 2 You have
decided to start up a venture for manufacturing gel pens. You plan to discuss
the term cost and the essential elements of cost with your partner so as to
find the suitability of various costs that can be incurred during the
production. Design a presentation to discuss the same with the relevant
examples.
Question 3 Bhakti Ltd
provides you the following information in relation to the year 2016-17 and
2017-18
2016-17 2017-18
Opening Stock(units)
100 500 Production (units) 1500 1800 Fixed Cost Rs 1lacs Rs 1.5 lacs Variable
Cost 120000 250000 Sales(units) 1900 1100 Selling price (Rs/ per unit) 500 700
Closing Stock( units) 200 500
Calculate the net
profit and value of closing stock, using –
a. FIFO basis
b. LIFO basis
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NUMBER- 9967480770
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