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INTERNAL ASSIGNMENT
APPLICABLE FOR APRIL 2021 EXAMINATION
Enterprise Resource Planning
1. Describe the situation that
led to the introduction of an Enterprise Resource Planning system in
organisations. What is OLTP and why is it an integral part of an ERP? How does
it resolve the problems faced by organisations prior to introduction of ERP? Give
an example to show a before and after scenario.
2. India has a variety of
local shops other than organized retail outlets. These shops however do not
have an infrastructure to support the demand for online payment and home
delivery of goods. In today’s scenario it is an opportunity for these small and
medium enterprises to compete with the large establishments who have a
technology infrastructure. What technologies can these businesses introduce so
that they are able to compete. (10 Marks)
3. Innovative Products
Corporation receives more than 10,000 customer orders a month, drawing on a
combined inventory of over 1,000 products stocked at the company’s warehouse.
About 60 PCs are installed at Innovative Products’ headquarters and connect in a
local area network to several servers. Orders are received by phone or mail and
entered into the system by customer representatives or they are entered
directly by customers who have shopped at the electronic commerce website
developed by Innovative Products. Formatted screens help users follow data
entry procedures. The servers store these orders in a database. They use simple
database management inquiry commands to get responses and reports concerning
sales orders, customers, and inventory to review product demand and service
trends. The company has initiated a lot of computerisation but in a fragmented
manner. The management of Innovative Products Corporation wants to revamp its
existing system.
a. Indicate how information
flows through the various departments in the organization to fulfil an order
and identify delay points. (You can make assumptions if required). (5 Marks)
b. How can an ERP help them in
managing its order fulfilment process efficiently by avoiding manual
intervention? Indicate atleast two points. (5 Marks)
Logistics
Management
1. Accurate electricity load
forecasting is one of the most important challenges in managing supply and
demand of the electricity, since the electricity demand is volatile in nature;
it cannot be stored and has to be consumed instantly. A thermal power
generation plant wants to plan for its expansion based on future projection of
demand. The consumption of electrical power for a period of 7 years from 2013
to 2019 is as given below. Estimate the power demand
in the year 2025 so as to help
the power plant to plan for expansion.
Year 2013 2014 2015 2016 2017 2018 2019
Demand
(Megawatts)
74 79 80 90 105 142 122
(10 Marks)
2. Intermodal transportation
is the use of two or more modes, or carriers, to transport goods (freight) from
shipper to consignee. How do you know when intermodal is the right choice for your
shipment and should you be considering intermodal for your next shipment? (10
Marks)
3. The warehouse manger of a
large manufacturing organization finds a significant amount of inventory lies
in the warehouse or elsewhere because of a confused classification and lack of proper
identification system. This led to an increase in the inventory level
unnecessarily.
a. What in your opinion is the
problem and your recommendations for the warehouse manager? (5 Marks)
b. The inventory carrying cost/annum/unit of the warehouse include
insurance cost of 5%, interest on capital locked up in the warehouse 10% and
deterioration and wastage of material is 5% and the value of material stored in
the warehouse is 20000000 INR. What is the total inventory carrying cost
incurred by the ware house per annum? (5 Marks)
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Supply
Chain Management
1. A E-commerce (like Amazone
or Flipcart) is trying to build the competitive advantage by offering products
at competitive price to its customers. However, the nature of the business
demands on-time performance up to 99.99 %. What can be the obstacles in
achieving strategic fit in this situation? Explain with suitable examples. (10
Marks)
2. A E-commerce (like Amazone
or Flipcart) is trying to build the competitive advantage by offering products
at competitive price to its customers. However, the nature of the business
demands on-time performance up to 99.99 %. For this case, briefly explain any
five metrics for measuring supply chain performance and evaluate their
suitability for the given situation. (10 Marks)
3. An E-Commerce company is
struggling with some issues related to customer satisfaction and service level.
Using the knowledge of safety inventories, answer the following questions.
a. Explain various situations
for which the manager has to plan the safety inventories in the supply chain. .
(5 Marks)
b. The company has lot of
items for which inventory is required. Review two types of inventory
replenishment policies and suggest their usage for different items/situations.
(5 Marks)
Strategic
HRM
1. You are hired as an HR
Consultant by ITES Ltd, an upcoming IT Company from Bengaluru. One of your
suggestions to the company is that a proper HR Planning process shall be set
up. The top management is not yet convinced about this suggestion. Explain the
benefits of HR Planning so that the top management is convinced. (10 Marks)
2. Refreshers is a leading
Packaged Food Manufacturer in India. The company has recently hired 100 new
employees in marketing department to boost the sales. During the induction
program of these 100 new employees, you, as an HR Assistant, is given a
responsibility of explaining to them different career anchors so that these
employees can have a better view of their own professional career. Explain
these career anchors. (10 Marks)
3. JANATA Co-operative bank
has decided to start 10 new branches to cater to Tier 2 cities in Maharashtra.
As an HR Head of this institution you are expected to conduct proper training
and development programs in these new branches. In this background, answer the
following:
a. Which on the job methods of
training will you suggest? (5 Marks)
b. Which off the job methods
of training will you suggest? (5 Marks)
International
HR Practices
1. As an HR Manager of TBI
Bank, you are responsible for conducting the initial training of those employees
who will be placed internationally for handing HR responsibilities in
international branches/divisions. In your first session with new batch, you are
supposed to explain the features of IHRM. Explain the features of IHRM. (10
Marks)
2. You are an HR Manager of
XYZ Ltd. , a leading FMCG Company in India. The company is planning an
international expansion by setting up a unit in Africa. Explain the three
different sources from which you will hire the talent for the new unit in
Africa. (Hint: PCNs etc.) (10 Marks)
3. LMV is a luxury car
manufacturer from Italy and the company is planning its expansion in Asia. The
company is planning to set up a wholly owned subsidiary in India. In this
background, answer the following questions:
a. What will be the key components
of expatriate’s compensation from Italy who will be placed in Indian unit? (5
Marks)
b. Discuss two international compensation approaches that company
can follow. (5 Marks)
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Employee
development and talent management
1. As a newly recruited HR head of Magnum
plastics, a global supplier of durable plastic furniture, you want to propose a
change in the performance focus from performance appraisal (PA) to performance
management (PM). You highlight a number of features that make PM more effective
than PA. What are some of these features? Mention any 2 modern appraisal
methods that you may recommend.
2. As a head of learning and development
vertical, Raj wants his team to evaluate the effectiveness of the sales
training organized for 90 customer sales executives. What is the purpose of
evaluating the program? How will you use the Kirkpatrick model for evaluating
the training program?
3. a) Explain Employee leasing and
Moonlighting as latest trends in employee Development and talent management.
3. b) What are the standard steps of a
talent acquisition process?
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