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INTERNAL ASSIGNMENT APPLICABLE FOR JUNE 2021 EXAMINATION

Marketing of Financial Services

1. One week ago you bought a ULIP policy from a private Life Insurance company. On receiving the policy copy, you realize that the Life Insurance policy was mis-sold. Would it be possible for you to return the policy? What strategy would you follow to settle the matter with the insurance company? (10 Marks)

2. Your client wants to invest in Mutual Funds that rebalance the portfolio between equity and debt. Explain how it could be beneficial for your client to invest in such funds. (10 Marks)

3. You are a Financial Planner. Your client Tarun Ahuja aged 37 years works with an IT company earning Rs 15 lakhs per year. His wife Pooja, aged 34 years, is a homemaker. They have one daughter Rimmi aged 5 years. The couple requires your help to make some financial decisions. (You can make any assumptions to further build up your case.)

a. Tarun wants to buy a Pure Risk Life Insurance cover of Rs 1.5 crore. He is confused whether he should buy an Endowment or a Term Plan. Recommend the product best suited for his requirement. (5 Marks)

b. Tarun and Pooja want your help to invest for Rimmi’s higher education which they estimate would be required after 16 years. (5 Marks)

 

Retail banking

1. Retail Banking has always been and will continue to be characterised as a mass segment that has a large customer base involving high-volume and low-value accounts. What are Banks doing to attract customers in this segment and managing to provide good customer experience to its customers despite the size / volume? (10 Marks)

2. Retail Banking is a mass segment that has a large customer base involving high-volume and low-value transactions. Describe the role and application of Technology that Banks are using to manage business volume, operational complexities, risk, and customer service. (10 Marks)

3. “Bank Conventional Limited” is a well-established traditional Retail Bank operating in India and is almost a 75-year-old Bank. It relied very heavily on its strength of physical distribution of about 1000 branches across in the country. Over the last 10 years this Bank did not invest much on Technology. On the other hand, a new generation bank called “Bank Modern Limited” has always been tech savvy with substantial investment every year on new technology etc., This Bank was started in 2010 and currently has a branch network of 100 Branches only.

a. Analyze the various challenges that ‘Bank Conventional Limited’ will be facing today across multiple operational and business parameters (5 Marks)

b. Analyze the various benefits that ‘Bank Modern Limited’ enjoy today across multiple operational and business parameters (5 Marks)

 

Cost & Management Accounting

1. The following information has been collected from Ms. Divya the head of personnel department of ART Limited for the year ended 31st March 2020

Number of workers at the beginning of the year 8000

Number of workers at the end of the year 9600

Number of workers left the company during the year 500

Number of workers discharged during the year 100

Number of workers replaced due to leaving and discharge 700

Additional workers employed for expansion during the year 1500

You are required to calculate the labour turnover rate by using separation method, replacement method and flux method, further discuss each of them briefly. (10 Marks)

2. Discuss the practical aspects of the management accounting function briefly in the context of the changing global management practices perspective. Student can take any example to build around the aspects needs to be discussed (10 Marks)

3. Seth transport operates a fleet of Motor Lorries. The record for Lorry-4150 reveals the following information

Days Maintained 30

Days operated 25

Days Idle 5

Total hours operated 300

Total kms covered 2500

Total tonnage carried 200

(4 tonne – load per trip, return journey empty)

Total cost for the month 270000

Prepare a performance statement reflecting Cost per day operated, cost per kilometer, cost per hour (5 Marks)

b. Cost per round trip, Tonne Km, cost per commercial tonne –km. (5 Marks)

 

Commercial Banking System & Role of RBI

1. Indian Banking has witnessed major changes starting from nationalization in 1969 of 14 private sector banks again to privatization of banks in 1990s. Year 2014 resulted in setting of small Payment Banks in different nooks & corners of the country to a diametrically opposite step of mergers and consolidation of many weak public sector banks with a few large banks in 2018/19. What has been the economic & financial compulsions/reasons for such changes in five decades? (10 Marks)

2. Independence of RBI has been a major subject of debate in India of late. A few Governors resigned on this issue, as there was too much interference from the government in deciding the policies of RBI. Do you agree/disagree on the question of RBI deciding its own course of action while formulating macroeconomic policy of country or should it listen to its political masters? (10 Marks)

3. Non-Performing Assets (NPAs) in the Indian Banking sector has become the subject of much discussion and scrutiny. Bank’s lending capacity has been severely eroded by mounting NPAs, net worth of many banks have declined and a number of banks have reported huge losses. In recent year’s plethora of rules and regulations have come from RBI, Government, IMF, BASEL recommendations, etc to keep a tab on stressed assets and timely resolution. In light of above statements:

a. Write the major reasons for increase on NPAs since last 10 years (5 Marks)

b. According to you what would be the mitigating factors/solutions for NPA management. (5 Marks)

 

 

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