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INTERNAL ASSIGNMENT APPLICABLE FOR SEPTEMBER 2023
EXAMINATION
Management Theory and Practice
Q1.
The new management at Arksons Ltd is finding it difficult to direct employees.
They feel they are not able to direct them to do the work as desired. They
recently heard about the Etzioni Theory and have hired you as a consultant to
guide them on the same? (10 Marks)
Q2. The
management at Apeejay Ltd feel that performance levels of their employees have
gone down. The management did try to use some motivation techniques but the
same have failed miserably. Can you guide them about techniques to motivate
individuals and groups as motivational trainer? (10 Marks)
Q3. Chauffer
& Co. a very successful company dealing in car rentals feels that business
is going down badly. The major reason identified is miscommunication amongst
all the stakeholders which is leading to the losing out on business.
a. Can
you as a consultant guide them about the barriers to communication? (5
Marks)
b. Also,
can you help them overcome these barriers? (5 Marks)
Marketing Management
Q.1
Prepare an appropriate Segmentation & Targeting strategies related to the
product of High-End Gaming Laptop. Justify your answer with appropriate
justifications. (10 marks)
Q.2
One Plus after being successful in the mobile market is now planning to sell
refrigerators in the market and is ready to make a sizeable investment to
compete with the market leaders. The company has planned to name it as Cool
Plus. It has limited idea around the product and wants to understand the same
through levels of product. As a product in charge, explain all the levels of
product for the product refrigerator Cool Plus. (10 marks)
Q.3
Read the case & answer the questions based on the case: The Aditya Birla
Group has announced a foray into the premium casual dining space in
collaboration with chef restaurateur Rahul Akerkar. The group’s hospitality arm
housed under Aditya Birla New Age (ABNA) will build premium casual dining
restaurant chains across India. The vision is to build the best F&B brands
with a clear focus on both quality & value for customers. The company is
aiming to launch the first restaurant in Mumbai. Based on the above information
answer the following:
a) As
a consultant to Aditya Birla New Age (ABNA), suggest suitable steps involved in
new product launch. (5marks)
b)
Recommend appropriate advertising strategy for launch focusing on appropriate
message decisions & specific media vehicles (combination of media vehicles
is expected including social media). (5marks)
Business Communication
1. What is Report Writing? Define the 3 sections of
Report Writing explaining each in detail (10 Marks)
2. As an
effective manager and a leader, while writing a negative message to your
audience, which are the steps you would consider before drafting the message.
(10 marks)
3. a. What
is Digital Media? What are the ways for optimizing the content for mobile
devices?
(5 Marks)
b. You
are planning to switch your job and are in the process of applying to another
company. What is a job market? What are the points of an organization and job
opportunity will you consider while in the process of applying for the job? (5
Marks)
Essentials of HRM
Q1. French
Educators Ltd. is an Indo-French cultural exchange community. It is planning to
hire more employees for expanding its operations in India. The HR Department is
doing an HR supply forecasting for its expansion. Discuss the seven categories
of information that are required for assessing its skill inventory. (10
Marks)
Q2. Patil
Developers has ventured heavily into the commercial building construction
market, leaving all its competitors behind. This has been possible due to its
regular job analysis review process. As their HR Consultant, explain in detail
some of the methods for collecting job analysis data. Give examples as needed. (10
marks)
Q3. Sandeep
has been asked to make a presentation to the HR department regarding the
various sources of recruitment that are used by his IT Company. The company
wants to understand which sources are the most effective and which ones are
not. Help him answer the following questions:
a. Explain to him what are the different internal
sources of recruitment available with the firm. Give examples. (5 Marks)
b. External sources of recruitment are also considered
quite effective. Which sources did Sandeep discuss in this context? (5
Marks)
Operations Management
1. List
down and briefly explain the various types of inventories along with techniques
of how to manage each. Identify at least three inventory management techniques
applicable to pickup point stores of a large retail business operator with
reasoning for the same. Explain how each technique contributes to the effective
management of inventories for pickup point stores (assume several inventories
of your choice). (10 Marks)
2. Define
the theory of constraints and its key principles. Using an example of any
synchronous manufacturing system, identify a bottleneck in the production
process and describe how the
Theory of Constraints can be applied to address this
bottleneck. Also, describe how the concept of drum-buffer-rope (DBR) can be
used to optimize production scheduling and improve overall system performance (10
Marks)
3. The
facilities management department is a good example wherein the operations
involve the integration of the “core operations function” to be coordinating
and working in sync with other departments. With reference to the healthcare
sector discuss the following aspects of operations in a big multi-specialty
hospital setup.
a. Explain
the role of operations managers in their interface with other functions in
hospital facilities management. Give relevant examples. (5 Marks)
b. Define
Quality and list and discuss in brief the various dimensions of quality in
hospital facilities management. (5 Marks)
Decision Science
Q 1: Determine the probabilities for the below given
statements and write your interpretation using following data. (10 Marks)
Do you
like Anupama? No Yes Total Do you like ‘Kyuki sas bhi kabhi bahu thi”? No
15
5
20 Yes
5
25
30
Total
20
30
50
1. What is the probability that randomly selected
person has said “yes, I like Kyuki…”?
2. What is the probability that randomly selected
person has said “ I don’t like Kyuki…”?
3. What is the probability that randomly selected
person has said “yes, I like Anupama…”?
4. What is the probability that randomly selected
person has said “ I don’t like Arupama…”?
5. What is the probability that randomly selected
person has said ‘like Anupama’, also said ‘like kyuki….’ prior to that?
6. What is the probability that randomly selected
person has said ‘like Kyuki….’, also said “don’t like Anupama” prior to that?
Note: Do not use any software for the calculation, you
are advised to show all necessary steps of calculations.
Q2: Calculate the correlations among all possible combinations of
variables using the following data and write your interpretations. (10 Marks)
Note:
You are advised to use EXCEL or any other software for the calculation of
correlations.
State |
Urban No of Bank Offices |
Urban Amount Credit |
Urban Amount Deposit |
Urban No of Accounts |
ANDAMAN & NICOBAR ISLANDS |
31 |
10798.91 |
23009.661 |
300860 |
ANDHRA PRADESH |
4254 |
1771561.22 |
1785273.21 |
56997520 |
ARUNACHAL PRADESH |
71 |
18713.635 |
55093.574 |
620951 |
ASSAM |
1164 |
321567.825 |
807884.938 |
15333369 |
BIHAR |
3056 |
559501.655 |
1812236.67 |
42338127 |
CHANDIGARH |
424 |
585840 |
549184 |
3364488 |
CHHATTISGARH |
1284 |
599595.538 |
848908.706 |
15436631 |
DADRA & NAGAR HAVELI |
35 |
9937.519 |
26367.337 |
488036 |
DAMAN & DIU |
43 |
8227.23 |
36462.355 |
473049 |
GOA |
397 |
126414.224 |
433800.37 |
3640393 |
GUJARAT |
4831 |
3619277.92 |
4567644.04 |
60961143 |
HARYANA |
2905 |
1446481.5 |
2226409.05 |
31466846 |
HIMACHAL PRADESH |
381 |
90320.203 |
271842.575 |
2927090 |
JAMMU & KASHMIR |
819 |
239474.898 |
578992.602 |
8568486 |
JHARKHAND |
1501 |
385210.622 |
1302088.44 |
17698133 |
KARNATAKA |
6204 |
4337559.3 |
6418221.89 |
72858087 |
KERALA |
5949 |
2212958.59 |
3575806.38 |
59406050 |
LAKSHADWEEP |
5 |
413.064 |
4906.115 |
34583 |
MADHYA PRADESH |
3901 |
1447929.15 |
2508450.77 |
56132871 |
MAHARASHTRA |
8846 |
21914275.1 |
21203097.7 |
139566919 |
MANIPUR |
84 |
17502.179 |
47232.768 |
1216224 |
MEGHALAYA |
165 |
30045.858 |
141589.032 |
1134644 |
MIZORAM |
102 |
20101.754 |
51840.488 |
743615 |
NAGALAND |
102 |
21505.157 |
70089.604 |
871327 |
NCT OF DELHI |
3408 |
9559956.37 |
9604406.95 |
43749602 |
ODISHA |
2123 |
678962.946 |
1608027.32 |
21675814 |
PUDUCHERRY |
180 |
75818.599 |
118598.454 |
1989219 |
PUNJAB |
3681 |
1547952.7 |
2283001.19 |
35795072 |
RAJASTHAN |
3988 |
1475735.94 |
2194328.32 |
45786526 |
SIKKIM |
39 |
10980.099 |
42445.246 |
303941 |
TAMIL NADU |
7218 |
6172405.9 |
5455337.41 |
89424694 |
TELANGANA |
3296 |
3359268.45 |
3303802.62 |
43319782 |
TRIPURA |
216 |
41708.593 |
127616.832 |
2685808 |
UTTAR PRADESH |
8522 |
2490881.56 |
5930432.61 |
117339360 |
UTTARAKHAND |
1042 |
251706.35 |
748447.406 |
8992680 |
WEST BENGAL |
4498 |
3061581 |
5141434.75 |
65921120 |
Q 3A: In Maharashtra there are 20 Big companies in IT sector. Out
of these, 15 companies are in Mumbai. What is probability that at least two
companies are from Mumbai if total 3 companies selected randomly to form a
sample. (5 Marks) Note: Do not use any software for the calculation, you are
advised to show all necessary steps of calculations.
Q 3B: Draw the Line chart using EXCEL for the following variables
and write your interpretations. Looking at the graph/ numbers (in the table)
what type of correlation is suspected between crop area of wheat and cereals.
Year |
AREA UNDER CULTIVATION Wheat (Lakh hectares) |
AREA UNDER CULTIVATION Coarse Cereals (Lakh
hectares) |
1965-66 |
126 |
443 |
1970-71 |
182 |
460 |
1975-76 |
205 |
438 |
1980-81 |
223 |
418 |
1985-86 |
230 |
395 |
1990-91 |
242 |
363 |
1995-96 |
250 |
309 |
2000-01 |
257 |
303 |
2005-06 |
265 |
291 |
2010-11 |
291 |
283 |
2015-16 |
304 |
244 |
2020-21 |
311 |
241 |
Business: Ethics, Governance & Risk
1. There
is a growing pressure on business to behave responsibly towards the environment
– according to you is this an ethical demand & expectation? Justify your
answer. Go through the Business Responsibility Report OR Business
Responsibility & Sustainability Report (under directors/statutory reports
in Annual Report FY2022-23) of ONE listed company
(from List of NSE top 500 companies by market capitalization).
Locate the Principle 2: Product Lifecycle Sustainability in the report and go
through it carefully. Present an analysis of what the company is doing in your
own words, to support your above answer. (DO NOT copy paste) (10 Marks)
2. Why is
Risk Management one of the key and critical responsibility of a company’s board
and senior management? Explain with the help of an example the cyber security
risk faced by the company, the potential impact of this risk on its key
stakeholders and how did the manage/mitigate this risk. (from the FY2022-23
Annual Report of any ONE listed company from NSE top 500 companies by market
capitalization – look in the Directors report under Management Discussion &
Analysis) (This has to be a different company than the one chosen for Ans1) (10
Marks)
3. a. You
are heading a team of 15 members with 3 of them reporting to you directly and
other 12 indirectly. It has been brought to your notice by the accounts team
that one of you direct reportee is misreporting on his/her travel
reimbursements by padding it up with false bills. How will you
handle/resolve/address this situation? Construct your answer stepwise so that
your juniors can learn from it. (5 Marks)
b. What
according to you are the 4-5 key contributors to building an individual’s moral
character and why do you say so? (5 Marks)
Research
Methodology
Q1. Which
type of research is used for identifying the problems in a business where no
prior information is available. Nestle is launching a new product in field of
ready to eat products. Develop a research plan to identify the opportunities
from market. (10 Marks)
Q2. Literature
review provides an insight into the past studies and elaborates on the work
done in a particular area. Conduct a literature review using 8-10 research
papers on your area of interest. (10 Marks)
Q3. With the rapid
advancements in artificial intelligence (AI) in recent years, natural language
processing (NLP) has become one of the most exciting fields of research.
Chatbots, virtual assistants, and other conversational agents have become
increasingly popular as people seek more efficient ways to communicate with
machines. One of the most significant breakthroughs in this field has been the
development of large-scale language models such as GPT (Generative Pre-trained
Transformer) by OpenAI. Chat GPT is the latest iteration of these models, which
can be used to build chatbots and other conversational agents that can interact
with people in a way that feels natural and human-like.
a. Develop a detailed questionnaire to survey the
consumer for understanding their experience with ChatGPT. (5 Marks)
b. Identify 5 key areas where ChatGPT can be improved
by doing a interview of 4-5 people. (5 Marks)
Sales
Management
1) Is
selling a science with easily taught concepts or an art learned through
experience? Please illustrate your response with examples (10 marks)
2) As the
Vice President-Sales of Procter & Gamble, you must work closely with your
colleague in marketing in areas like product policies, distribution policies
and pricing policies.
After discussion with your sales team, you would like
to relaunch one of the leading shampoo brands like Head and Shoulders in a
specific geography. What would constitute the key elements of this relaunch? (10
marks)
3) NEC
India is the Indian subsidiary of NEC which is a Japanese multinational with
its headquarters based in Delhi. NEC India has total revenue of $200 million
with net income of $20 million across all its business units. NEC Globally has revenue
of more than $24 billion with more than 150,000 employees across 50 countries.
Based on the success of its laptops, display systems
and projectors in the global market, NEC would like to launch these products in
the Indian marketplace.
NEC products command a premium in the market for
quality and after sales service.
Laptops, display system and projectors from NEC are
sold through a direct sales force to corporates as well as through retail
outlets like Reliance and Chroma.
As the Vice President Sales for NEC, you are required
to come out with a sales management strategy covering sales structure as well
as compensation and benefits for the sales force selling laptops, display
systems and projectors.
a) There
are three types of sales organizational structure namely line sales
organization, line and staff sales organization and functional sales
organization. Out of these, which one would you recommend for sales force for
NEC considering that you will be selling to both the B2B and B2C segments? Please
justify your recommendation as well. (5marks)
b) The
common methods of compensation are straight commission, straight salary,
drawing accounts and salary plus commission plan. Which of them would be used
by you as the VP -Sales for the sales team selling NEC products and why? (5
marks)
Corporate Finance
1. Aradhana
Limited has the following 2 investment options:
i) The project requires 1 machine of Rs. 2 lacs with a
life of 6 years. There is NIL salvage value expected at the end of the life.
The annual income in each year is Rs. 100000, Rs. 200000, Rs. 250000, Rs.
250000, Rs. 200000, Rs. 120000.
ii) Cost of the project is Rs. 1.5 lacs with a life of
5 years. Salvage value of the machinery used in the project is Rs. 10000. The
annual income in each year is Rs. 80000, Rs. 80000, Rs. 100000, Rs. 250000, Rs.
100000.
Which option seems more profitable and why? (10
Marks)
2. With
the following information, evaluate the projects using payback, discounted
payback and the PI method for the following projects. Discounting factor is 10%
Which project shall be chosen?
Under what situation would you prefer the PI method
over the other 2 methods? (10 Marks)
Year |
A |
B |
0 |
-4,50,000 |
-550000 |
1 |
1,00,000 |
135000 |
2 |
2,20,000 |
180000 |
3 |
2,45,000 |
235000 |
4 |
1,80,000 |
200000 |
5 |
1,20,000 |
100000 |
3. a. Juhi
has taken a car loan of Rs. 5,00,000 for a period of 5 year @ 10%. Calculate
the EMIs to be paid by her and draw up her EMI Schedule. (5 Marks)
b. XYZ
Ltd. manufactures plastic toys. The fixed operating cost is Rs. 1,00,000/-. The
toys sell at a price of Rs. 60 each. The variable cost for production of the
toys is Rs. 30 each. It has an outstanding loan of Rs. 5,00,000/- @ 8% p.a.
Calculate the DTL at 6000 units of production. Also
mention the inference/implication drawn.
(5 Marks)
Cost & Management
Accounting
Question 1
Rayan Ltd has provided the following information:
Quantity (kg) |
Unit Rate (Rs.) |
Total (Rs.) |
|||
Standard |
|||||
Material X |
10 |
2 |
20 |
||
Material Y |
20 |
3 |
60 |
||
Material Z |
20 |
6 |
120 |
||
Total |
50 |
200 |
|||
Actual |
|||||
Material X |
5 |
3 |
15 |
||
Material Y |
10 |
6 |
60 |
||
Material Z |
15 |
5 |
75 |
||
Total |
30 |
150 |
|||
You
are required to compute the following and interpret the result:
a)
Material cost variance
b)
Material price variance
c)
Material usage variance
Question 2
Tony India produces a single product. The following
figures related to the single product for the year 2021-22 is given. Activity
Level |
50% |
100% |
Sales (units) |
400 |
800 |
Sales (Rs.) |
8,00,000 |
16,00,000 |
Production costs: |
||
Variable |
3,20,000 |
6,40,000 |
Fixed |
1,60,000 |
1,60,000 |
Selling and distribution cost |
||
Variable |
1,60,000 |
3,20,000 |
Fixed |
2,40,000 |
2,40,000 |
Prepare the Income statement under marginal costing
for sale of 600 units.
Question 3a
Picture Ltd are manufacturers of picture tubes for
television. The following data is available with respect to a product.
(a) Cost of placing a purchase order is Rs. 20
(b) Number of units to be purchased during the year is
5,000
(c) Purchase price per unit inclusive of
transportation cost is Rs. 50
(d) Annual cost of storage per units is Rs. 5
You are required to compute the Economic Order
Quantity. What if the inventory maintained by the company is 500 units? (5
marks)
Question 3b
Avent Ltd manufacturing a single product. The selling
price of the product is Rs. 500 per unit. The unit variable cost is Rs.300 per
unit and a fixed cost of Rs.2,00,000 per month is incurred. Compute the
breakeven point in units and value. (5 marks)
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