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INTERNAL ASSIGNMENT
APPLICABLE FOR APRIL 2022 EXAMINATION
Total Quality
Management
1. Your organization wants to
use SPC to help in formulating, implementing, and controlling business
processes effectively. What are the major tools of SPC you will recommend?
Explain with some examples. (10 Marks)
2. Maxx Industries wants to
initiate Quality Circle to identify quality issues on a regular basis. What
would be your recommendations to them for organized and successful
implementation? (10 Marks)
3. An organization’s
performance may be jeopardized in case its partners do not attain the
anticipated performance. Therefore, performance depends on the efficiency of
business-oriented relationships with interdependence between partners.
a. In relevance to the above
statement, what do you think are the expectations from the customer-supplier
partners for better association? (5 Marks)
b. What will be your approach
to relationship development between the partners? (5 Marks)
Enterprise
Resource Planning
1. India has a variety of
local shops other than organized retail outlets. These shops however do not
have an infrastructure to support the demand for online payment and home
delivery of goods. In today’s scenario it is an opportunity for these small and
medium enterprises to compete with the large establishments who have a
technology infrastructure. How can an integrated system such as ERP help them
in competing in the market? What challenges would they face? (10 Marks)
2. ERP helps in integration of
various functional areas within the organisation. How can Internet technologies
and today’s latest trends like social networking and mobile technologies enable
the business to strategically connect with its customers, suppliers, and others
stakeholders? Discuss this in the context of an Educational Institution. (10
Marks)
3. Genuine Chemical Company
uses the Internet and an electronic commerce website to connect to its
customers and suppliers, and to capture data and share information about sales
orders and purchases. Sales order data are captured at branch units and
transferred to a central processing Centre where they are processed
immediately. Simultaneously the inventory and other databases are updated.
Videoconferencing and electronic mail services are also provided. Data
generated by a chemical refinery process are captured by sensors and processed
by a computer. Complex refinery problems are posted by an engineer for which
they get suggested solutions compiled from the experience of others. Decision
makers are provided with periodic reports and also have a facility to refine
their decision with the use of computers. The Executives at the top get access
to summaries which map organizational performance to their goals and
competitors.
Genuine Chemical Company has
started forming business alliances and using web connectivity to build a global
electronic commerce website using a Portal which helps in offering their
products and services to customers worldwide. Genuine Chemical Company is in
the midst of making fundamental changes to their computer-based systems to
increase the efficiency of their e-business operations and their managers’
ability to react quickly to changing business conditions.
a. Identify the various
systems / technologies used by Genuine Chemical Company. How are they
supporting the various tasks in the organization? (5 Marks)
b. Why are they making
fundamental changes to their computer-based systems? Would you suggest an ERP
solution to Genuine Chemical Company to increase the efficiency of their
e-business? Justify your answer. (5 Marks)
Procurement
Management
1. Explain with example from
any manufacturing set up differences between Operational Materials and Capital
Material. Describe how challenging & different is to procure Capital
Material (10 Marks)
2. Explain INCO Terms? Can
Inco terms help organization to save money? Being a startup in Imports
transaction, what are the terms you as Procurement Head for your organization
will prefer to avoid unnecessary risks? (10 Marks)
3. Case Study
Introduction
The Fighter Fire Fighting
Company is an established organization with proven track record in all kinds of
firefighting solutions. They are leading provider for all such material to both
private and government sector. M/s FFF is mainly into manufacturing and sells
of range of protective equipment, safety shoes, self-guard wear, harnesses etc mainly
designed to work in extremely working conditions yet taking care of Human lives
The products made by M/s FFF are of high quality & global safety standards
rather than only focusing on cost. They constantly upgrade product specs
keeping OHAS standards & HSW guidelines globally. New Product development
is one of the most focussed area for organization rather than economy of scale.
Organization belief is to deal with niche market rather than preferred supplier
for everyone. You are current buyer at M/s FFF has taken up this role recently
from junior position as your senior buyer got retired. With your limited
exposure on this category of product you have handled in past which were mostly
indirect in nature. You have always learned to focus on cost savings &
hence finds it difficult to influence correct sourcing strategy. While
procurement procedures and system in company are same, considering safety
related category, quality and timely delivery is most critical aspect, which
means you will have to work immediately to explore sourcing strategy &
approaches. Additional concerned for you is that some of company’s key
suppliers are facing financial difficulties. However, you as buyer is still
uncertain on how to investigate the financial position of these suppliers. The
information left by the retired senior buyer is several years out of date and
you are concerned that their position could now be significantly worse. You as
buyer believes that you would needs to research the supply market in order to gather
more information on external supplier capabilities and found more suppliers in the
market. This will allow you to identify alternative suppliers with the
necessary technical and quality standards and good financial stability.
a. Identify atleast five signs
that you as buyer should look for to indicate that certain suppliers are
experiencing financial difficulties. (5 Marks)
b. Explain sources and
approaches that the buyer could take to evaluate new prospective suppliers for
Fighter Fire Fighting Company. (5 Marks)
Supply
Chain Management
1. “Parampara” is a
traditional artifact showroom based in Jaipur and outlets in tourist places
like Varanasi, Mahabalipuram, Hampi etc. They collect artifacts which could include
small items like old wood made toys to large furniture, metallic show pieces, large
paintings, wood carvings, earthen items etc. Many are fragile and need special type
of handling. Large number of customers select items from their online catalogue
and goods are to be sent to them. Some tourists visit their showroom and carry
items themselves; some new home owners visit showroom to select items but goods
are to be shipped to them. There are exhibitions which need items to be sent
over from different places and sent back to the respective showrooms. Describe
distribution network design with Parampara business model as background? (10
Marks)
2. “Bio-Secure” is a medical
personal protective equipment maker and they are faced with severe out of stock
situation of their PPE kits and components due to high demand created by covid.
Recommend how you would approach safety stock maintenance for BIO SECURE? (10
Marks)
3. “Hercules” tile factory
makes hollow bricks, roof tiles, cement blocks for building modular boundary
walls etc. They have high variety of finished products from limited number of
raw materials.
a. Describe aggregate planning
and role of aggregate planning? (5 Marks)
b. Describe and apply
aggregate planning strategies in this case situation? (5 Marks)
Warehouse
Management
1. Mr Gupta is working on
COVID 19 vaccine project and he is aware that COVID 19 virus is spreading to
the whole country, expected to third wave of COVID 19. Mr Gupta is planning to
start a new warehouse to get better performance. As you are appointed as an
assistant consultant, kindly suggest company various factors while selecting
the location of the warehouse. (10 Marks)
2. Consider above mention
scenario (check Q1) and share your opinion as on the below: How can company
create a competitive advantage in warehouse management? (10 Marks)
3. Consider above mention
scenario (check Q1) and share your opinion as on the below:
a. Is it possible to develop a
warehouse management system for Mr Gupta? Explain in detail. (5 Marks)
b. Discuss different warehouse
design criteria that, as consultant you must consider while designing a
warehouse. (5 Marks)
Strategic
HRM
1. Rita is the new intern at
Total Wellbeing Multi-Specialty Hospitals. She has studied only Classroom
training as a method for Off-the-job training. As a trainer at Total Wellbeing could
take Rita through the any 6 training methods not conducted at the hospital but elsewhere.
(10 Marks)
2. The New York Times
published Equilar 200, which highlights the largest pay packages awarded to
CEOs in fiscal year 2020. Such large pay packages should have which characteristics
(10 Marks)
3. Byju's acquire Aakash
Educational Services in nearly $1-billion deal. Aakash Educational Services
provides test preparation services for medical and engineering entrance exams,
school/board exams, and other exams via Aakash Centres. BYJU'S informed in
September that it saw over 20 million new students starting learning from its
platform for free since the
lockdown.
a. What are the stages
involved in Mergers and Acquisition? (5 Marks)
b. Research and bring out any
4 possible merits of Byju’s and Aakash working together. (5 Marks)
Industrial
Relations & Labour Laws
1. Maternity benefit is a very
important in labour laws’, Comment giving explanation on the evolution and
development of maternity policies. (10 Marks)
2. ‘The relevance of Gandhi’s
basic principles i.e. non-violence, truth, satyagraha, cooperation, and
trusteeship as a means to attain harmonious industrial relations and resolve
the conflict between labour and capital in the 21st century’. Explain. (10
Marks)
3. What is the impact of
pandemic on labour laws in Germany w.r.t.?
a. Working hours and leaves (5
Marks)
b. Protection measures and
compensation (5 Marks)
HR
Audit
1. What will be the future of
HR process when employee are working in remote mode since a long time due to
pandemic? Kindly audit HR processes and answer. (10 Marks)
2. ‘Human Resource audit
refers to an examination and evaluation of policies, procedures and practices
to determine the effectiveness and efficiency of HRM.’ Explain the statement
including the process of HR audit. (10 Marks)
3. Ilana Fabrics want you to
conduct audit for their HR department for
a. Recruitment and selection
(5 Marks)
b. Performance appraisal (5
Marks)
Prepare a checklist of
question for audit of recruitment and selection to help them.
Manpower
Planning, Recruitment and Selection
1. In your opinion, what
purpose does manpower planning serve for an organization? If you have to plan
for manpower, what are the levels at which you perform this activity? Outline the
behavioral factors that impact manpower planning. (10 Marks)
2. Krishiv has to develop a
fair and reasonable salary structure for a new position at his organization
while ensuring equal pay for equal work in an advertising agency. What process
should he follow and what are the limitations of that process? (10 Marks)
3. Stellar Learning which is
an upcoming Edu-tech company aspires to redefine the learning landscape by
going global. Shobhit is the senior most person in the HR department who is
going to lead the expansion and making sure the right people are available to
succeed at an international level.
a. To motivate his team, what
benefits of international human resource planning should Shobhit brief his team
to help them manage the project successfully? (5 Marks)
b. If his team asks him,
regarding the limitations & challenges encountered during international
human resource planning, what creative suggestions can Shobhit give to overcome
them? (5 Marks)
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